Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Odinlake not only makes excellent quality chairs, but their Customer Support is where they really excel. Without doubt, probably the best Customer Support I've ever experienced from an online vendor.... Ver mais

Avaliado com 4 de um total de 5 estrelas

everything on the chair is great compared to any other chair I've sat in. maybe the best so far. the only things that I feel would be an improvement would be to have an option to tilt the seat downw... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

No instructions included with shipment which was disappointed given cost but they remember to pack gloves??? After placing order found out footrest on back order. Received about 10 days after chair. O... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The chair is fantastic. I liked it so much I upgraded from the L1 to the O1, and customer service was the best I've experienced in a long time. They walked me through the process, and went above and... Ver mais

Detalhes da empresa

  1. Loja de móveis para escritório
  2. Loja para Mesas para Computador
  3. Fábrica de Móveis
  4. Loja de Móveis
  5. Loja de móveis para sala de estar

Sobre OdinLake

Escrito pela empresa

Welcome to OdinLake, where innovation meets comfort to redefine your wellness journey. At OdinLake, we are dedicated to creating products that not only enhance your physical comfort but also contribute to your overall well-being. Our flagship range of ergonomic solutions, including state-of-the-art office chairs, sit-stand desks, and wellness accessories, is designed with your health and productivity in mind.

Driven by a passion for fostering healthier work environments, OdinLake combines cutting-edge research with user-friendly design to bring you products that support optimal posture, encourage movement, and elevate your workspace. Our commitment to quality, sustainability, and customer satisfaction is at the heart of everything we do.

We believe in building a community of satisfied customers and value your feedback to continuously improve and innovate. Share your OdinLake experience with us and help others discover the key to a more comfortable and productive lifestyle.

Join the OdinLake family today and transform the way you work and live.

Shop Now >>


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

347 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

They are uncomfortable

They are uncomfortable, hurt my posterior. For me I have to use cushions for support of my back and bottom. I have 2 disks that are separated in my spine, hemorrhoids, and prostrate cancer. How do I adjust your chair for those??

18 de outubro de 2025
logotipo da OdinLake

Resposta de OdinLake

Hi,

Thank you very much for sharing your experience with us. Our chair is designed based on ergonomic principles and has been tested by specialists in health and spinal care to ensure proper posture and support.

That said, we completely understand that comfort can vary from person to person. We’d be glad to offer you some personalized adjustment guidance to help you achieve better comfort and support. Our after-sales team will also contact you shortly to assist you further.

We truly appreciate your feedback — it helps us continue to improve and provide the best experience possible.

Warm regards,
OdinLake Service team

Avaliado com 5 de um total de 5 estrelas

As a creative professional

As a creative professional, I spend most of my day editing, which means long hours sitting. I never realized how much I was undervaluing the importance of a truly supportive chair until I started using the OdinLake L1. The difference in comfort and focus has been incredible. It’s easily one of the most underrated upgrades for any creative workspace.

16 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

⭐️⭐️⭐️⭐️⭐️ amazing!!!

I’ve been using the Odinlake chair for a while now, and I have to say, it’s been amazinggggg! The comfort level is outstanding! perfect for long workdays or even just relaxing with a book. The ergonomic design really supports your posture, and I’ve noticed less back strain since I started using it.

The quality is top-notch; it feels sturdy and durable, and the materials used are premium. I also love the sleek, modern design! it fits perfectly in my home office setup. Assembly was quick and easy, with clear instructions, and I appreciated that everything felt well thought out.

Overall, the Odinlake chair combines style, comfort, and durability in a way that makes it worth every penny. I’d highly recommend it to anyone in the market for a reliable, stylish chair that you’ll actually enjoy sitting in every day.<3 I LOVE IT SO MUCH!

20 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Long lasting comfort, great design!

The OdinLake O2 ergonomic chair was not my first chair from OdinLake and definitely won't be the last. The design, quality and durability is to admire. After 5 months of use, it still feels as if I just got it and doesn't feel like its losing any strength or degrading. Highly recommend the chairs from OdinLake!

1 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love the chair

Love the chair and the attention to detail and quality. Never have a been uncomfortable in it as a video editor and I sit in it A LOT

1 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I purchased the OdinLake O2 for my…

I purchased the OdinLake O2 for my girlfriend and she loves it so much! The chair features a leg rest where she can rest her feet either crisscross or curled up. Then, add in the extra tilt that it has— it’s awesome. Service was fast and easy as well.

1 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceeded every expectation

Chair was delivered on time
Excellent packaging
Easy to follow instructions
all pieces were accounted for
Loved that extra screws were included
easy to assemble
Chair is awesome.

30 de setembro de 2025
Avaliado com 1 de um total de 5 estrelas

Change your marketing to clearly state a shipping return fee

It would have been nice to know clearly from the start on the first page that I would have to pay a shipping return fee even though you say I can return it within 30 days. A chair that I buy online only to not like it but it’s $300 dollars and a return shipping fee?!? Absolutely ridiculous. I that should be included in the 30 day return ads. 30 day return with a shipping return fee!!!!!! And to start off my making it seem that I’m stupid and don’t know how to work the chair? Yeah like that’s going to fix the length of the chair with my long legs. Absolutely worst customer service never buying or recommending anything. Change your ads to make it clear what you offer is a scam. As a buyer it’s not my job to advertise your product accurately and to see 30 day return as well you can return it just at a cost.

15 de outubro de 2025
logotipo da OdinLake

Resposta de OdinLake

Hi Ethany,

We’re truly sorry to hear about your disappointing experience and completely understand your frustration. We never want any of our customers to feel misled or unheard.

Our 30-day return policy is designed to give customers flexibility to try our products at home. However, as stated in our policy, return shipping fees apply for non-defective returns, which helps us maintain product quality and sustainable logistics. That said, we absolutely agree that this part of our policy should be communicated more clearly from the start — and your feedback is helping us improve exactly that.

We’re currently reviewing our website and advertisements to make this information more visible and transparent. In the meantime, we’d really like to take a closer look at your case and see how we can assist you further. Please reach out to us at customers@odinlake.com,with your order details so our support team can personally help you.

We truly value your honest feedback — it helps us become better.

Warm regards,
The OdinLake Team

Avaliado com 5 de um total de 5 estrelas

High quality, comfortable, long-lasting office chairs

I am a previous OdinLake customer. The office chairs I ordered were packed securely and with care. The chairs are very comfortable, look beautiful, are constructed of high quality materials, and feel like they will last a long time. We now have 3 office chairs from OdinLake and we are repeat customers. We highly recommend the chairs for their comfort and longevity.

11 de setembro de 2025
Avaliado com 3 de um total de 5 estrelas

Excelente servicio de atención al cliente

Lamentablemente no he podido probar la silla por problemas logísticos, pero el servicio de atención al cliente ha seguido el caso en todo momento y han buscado y ofrecido soluciones hasta resolver el problema de forma satisfactoria

17 de setembro de 2025
logotipo da OdinLake

Resposta de OdinLake

Dear Customer,

We’re truly sorry for the frustration caused by the lack of tracking updates. We’ve only recently launched our European market, and all products are currently being shipped by sea to our EU overseas warehouse. Because it’s sea freight, the transit time is longer, and we understand how the uncertainty can be upsetting.

Your order is on the way, and the shipment is expected to arrive at the port around October 29th. Once it reaches our warehouse, we’ll update you with local tracking information right away.

We value our European customers and believe in clear communication. If you contact us directly with your order number, we’ll gladly provide the latest details.

Thank you for your patience, and again, our sincere apologies for the inconvenience.

Best regards,
OdinLake Support Team

Avaliado com 3 de um total de 5 estrelas

Disappointed

No instructions included with shipment which was disappointed given cost but they remember to pack gloves??? After placing order found out footrest on back order. Received about 10 days after chair. One hole as misaligned which was a nightmare to get screw tightened during assembly. Cool looking chair but won’t buy again.

28 de agosto de 2025
logotipo da OdinLake

Resposta de OdinLake

Hello Dana,

Thank you for sharing your feedback with us, and we’re truly sorry for the frustration this experience has caused.

Regarding the delayed footrest, we sincerely apologize — the delay was due to uncontrollable logistics reasons. We completely understand how inconvenient this must have been and will make every effort to ensure such issues do not happen again in the future.

As for the misaligned screw hole, we’re very sorry it made the assembly process difficult. If you encounter any product issues in the future, please don’t hesitate to reach out to our after-sales team at customers@odinlake.com
. We usually reply within 24 hours and will be glad to assist you with a quick solution.

Despite the challenges, we truly hope you can continue to enjoy the comfort and design of your chair. Your feedback means a lot to us, and we’ll use it to keep improving.

Best regards,
OdinLake Customer Service Team

Avaliado com 3 de um total de 5 estrelas

Frustrating

Love the chair but my order took more than a month. Their 213 area code Google phone was useless even after leaving multiple messages. I finally got a response after sending emails .. it was frustrating.

10 de setembro de 2025
logotipo da OdinLake

Resposta de OdinLake

Hello Jerry,

Thank you for sharing your experience with us. We sincerely apologize for the delay in your order and the frustration caused by the lack of timely communication. We understand that our customer service did not meet your expectations, and we acknowledge that this is an area where we need to improve.

We are committed to ensuring that such delays and communication issues do not happen in the future. Your feedback is invaluable, and we are actively working to improve our response times and service quality.

We hope you are satisfied with your chair now, and we truly appreciate your patience.

Best regards,
OdinLake Customer Service Team

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais