Odinlake not only makes excellent quality chairs, but their Customer Support is where they really excel. Without doubt, probably the best Customer Support I've ever experienced from an online vendor.... Ver mais
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Veja o que dizem as avaliações
everything on the chair is great compared to any other chair I've sat in. maybe the best so far. the only things that I feel would be an improvement would be to have an option to tilt the seat downw... Ver mais
A empresa respondeu
No instructions included with shipment which was disappointed given cost but they remember to pack gloves??? After placing order found out footrest on back order. Received about 10 days after chair. O... Ver mais
A empresa respondeu
The chair is fantastic. I liked it so much I upgraded from the L1 to the O1, and customer service was the best I've experienced in a long time. They walked me through the process, and went above and... Ver mais
Detalhes da empresa
- Loja de móveis para escritório
- Loja para Mesas para Computador
- Fábrica de Móveis
- Loja de Móveis
- Loja de móveis para sala de estar
Sobre OdinLake
Escrito pela empresa
Welcome to OdinLake, where innovation meets comfort to redefine your wellness journey. At OdinLake, we are dedicated to creating products that not only enhance your physical comfort but also contribute to your overall well-being. Our flagship range of ergonomic solutions, including state-of-the-art office chairs, sit-stand desks, and wellness accessories, is designed with your health and productivity in mind.
Driven by a passion for fostering healthier work environments, OdinLake combines cutting-edge research with user-friendly design to bring you products that support optimal posture, encourage movement, and elevate your workspace. Our commitment to quality, sustainability, and customer satisfaction is at the heart of everything we do.
We believe in building a community of satisfied customers and value your feedback to continuously improve and innovate. Share your OdinLake experience with us and help others discover the key to a more comfortable and productive lifestyle.
Join the OdinLake family today and transform the way you work and live.
Informações de contato
3422 Old Capitol Trl, 19808, Wilmington, Estados Unidos
- +1 213-222-6167
- customers@odinlake.com
- odinlake.com
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Absolutely love my chair so far
Absolutely love my chair so far. Sturdy and reliable!
They are uncomfortable
They are uncomfortable, hurt my posterior. For me I have to use cushions for support of my back and bottom. I have 2 disks that are separated in my spine, hemorrhoids, and prostrate cancer. How do I adjust your chair for those??

Resposta de OdinLake
As a creative professional
As a creative professional, I spend most of my day editing, which means long hours sitting. I never realized how much I was undervaluing the importance of a truly supportive chair until I started using the OdinLake L1. The difference in comfort and focus has been incredible. It’s easily one of the most underrated upgrades for any creative workspace.
⭐️⭐️⭐️⭐️⭐️ amazing!!!
I’ve been using the Odinlake chair for a while now, and I have to say, it’s been amazinggggg! The comfort level is outstanding! perfect for long workdays or even just relaxing with a book. The ergonomic design really supports your posture, and I’ve noticed less back strain since I started using it.
The quality is top-notch; it feels sturdy and durable, and the materials used are premium. I also love the sleek, modern design! it fits perfectly in my home office setup. Assembly was quick and easy, with clear instructions, and I appreciated that everything felt well thought out.
Overall, the Odinlake chair combines style, comfort, and durability in a way that makes it worth every penny. I’d highly recommend it to anyone in the market for a reliable, stylish chair that you’ll actually enjoy sitting in every day.<3 I LOVE IT SO MUCH!
Long lasting comfort, great design!
The OdinLake O2 ergonomic chair was not my first chair from OdinLake and definitely won't be the last. The design, quality and durability is to admire. After 5 months of use, it still feels as if I just got it and doesn't feel like its losing any strength or degrading. Highly recommend the chairs from OdinLake!
Love the chair
Love the chair and the attention to detail and quality. Never have a been uncomfortable in it as a video editor and I sit in it A LOT
I purchased the OdinLake O2 for my…
I purchased the OdinLake O2 for my girlfriend and she loves it so much! The chair features a leg rest where she can rest her feet either crisscross or curled up. Then, add in the extra tilt that it has— it’s awesome. Service was fast and easy as well.
Exceeded every expectation
Chair was delivered on time
Excellent packaging
Easy to follow instructions
all pieces were accounted for
Loved that extra screws were included
easy to assemble
Chair is awesome.
Change your marketing to clearly state a shipping return fee
It would have been nice to know clearly from the start on the first page that I would have to pay a shipping return fee even though you say I can return it within 30 days. A chair that I buy online only to not like it but it’s $300 dollars and a return shipping fee?!? Absolutely ridiculous. I that should be included in the 30 day return ads. 30 day return with a shipping return fee!!!!!! And to start off my making it seem that I’m stupid and don’t know how to work the chair? Yeah like that’s going to fix the length of the chair with my long legs. Absolutely worst customer service never buying or recommending anything. Change your ads to make it clear what you offer is a scam. As a buyer it’s not my job to advertise your product accurately and to see 30 day return as well you can return it just at a cost.

Resposta de OdinLake
High quality, comfortable, long-lasting office chairs
I am a previous OdinLake customer. The office chairs I ordered were packed securely and with care. The chairs are very comfortable, look beautiful, are constructed of high quality materials, and feel like they will last a long time. We now have 3 office chairs from OdinLake and we are repeat customers. We highly recommend the chairs for their comfort and longevity.
Repeat customer
3rd item from Oden, very pleased. As expected wonderful customer service.
Excelente servicio de atención al cliente
Lamentablemente no he podido probar la silla por problemas logísticos, pero el servicio de atención al cliente ha seguido el caso en todo momento y han buscado y ofrecido soluciones hasta resolver el problema de forma satisfactoria

Resposta de OdinLake
Great price as well
Arrived fast easy to assemble and works wonderful. Thanks
Wonderful chair!
Experience Was Excellent Product What I Hope.
Experience Was Excellent Product Very Convertible Will Order More And Inform Friends Family.
Disappointed
No instructions included with shipment which was disappointed given cost but they remember to pack gloves??? After placing order found out footrest on back order. Received about 10 days after chair. One hole as misaligned which was a nightmare to get screw tightened during assembly. Cool looking chair but won’t buy again.

Resposta de OdinLake
Frustrating
Love the chair but my order took more than a month. Their 213 area code Google phone was useless even after leaving multiple messages. I finally got a response after sending emails .. it was frustrating.

Resposta de OdinLake
Customer service after the sale
Customer service after the sale has been fantastic. They were able to secure for me at a low price a replacement part for my Oden Lake chair.
Well designed and well packaged for shipment
Well designed, very well packaged and quite easy to assemble. The supply of additional fasteners allowed me to be able to swap out one fastener that wasn’t cooperating for the spare allowing me to complete the assembly.
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