Excellent customer service. Gas cylinder in chair broke 7 years after I bought it from them. Dropped them an email and they got the manufacturer to come out and fix it under the warranty free of char... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Excellent customer service. Gas cylinder in chair broke 7 years after I bought it from them. Dropped them an email and they got the manufacturer to come out and fix it under the warranty free of char... Ver mais
A empresa respondeu
Sent me the wrong version of the product I had ordered, & didn't respond to my email asking for clarification or guidance on how to make it right. In the end I didn't return as I was able to make... Ver mais
A empresa respondeu
Their web site is designed and laid out. It was easy to navigate through. Their contact number was well visible if you need to call them for any quries - which i had in buying the office chair. They k... Ver mais
A empresa respondeu
As a private buyer, I initially ordered a chair via the internet, but was unsure about the chair dimensions. As a result James Reid invited me to visit the company's warehouse in order to try out... Ver mais
A empresa respondeu
Since 1971 we have been passionate about ergonomics and seating. We carefully select the best chairs from the best manufacturers in the market today.
Ashley House, ME20 7JZ, Aylesford, Reino Unido
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent customer service. Gas cylinder in chair broke 7 years after I bought it from them. Dropped them an email and they got the manufacturer to come out and fix it under the warranty free of charge within a couple of days. Now good as new. Would definitely recommend them!

Resposta de Office Chairs UK
Everything worked. When a transaction goes smoothly - good price, easy to order, fast and reliable delivery - all you can say is that sometimes the world works as it should. In this case, the world worked as it should. Very happy.

Resposta de Office Chairs UK
Overall really good experience, reduced by 1 star because I needed to follow up on delivery times which would have ideally been provided automatically. I would purchase from them again and recommend to others.

Resposta de Office Chairs UK
Great communication and item arrived exactly when said.

Resposta de Office Chairs UK
Good website
Excellent delivery, driver called to arrange as soon as order was confirmed 👍

Resposta de Office Chairs UK
A great service from the family friendly firm. The gift for my daughter for Christmas was received with delight

Resposta de Office Chairs UK
Good product, delivered on time with clear assembly instructions those being none too common these days.

Resposta de Office Chairs UK
Great chair and service.
From placing an order, getting questions answered and delivery were smooth with everyone.
Chair is comfortable and I am happy with it.

Resposta de Office Chairs UK

Resposta de Office Chairs UK
Efficient personal service and communication prior to delivery via e mail and a clear website that made selecting a suitable chair much easier. Chair personally delivered by the firm punctually.

Resposta de Office Chairs UK
Great Herman Miller chair, very comfortable, it is also a decent size, without being too big, does what it says on the tin. I am happy.

Resposta de Office Chairs UK
Sent me the wrong version of the product I had ordered, & didn't respond to my email asking for clarification or guidance on how to make it right.
In the end I didn't return as I was able to make it work, but wouldn't say customer service was exceptional.
Following the above review, I'm happy to say the old monitor arm has been collected & the correct one dropped off. Thank you for rectifying James & Dean! 🙏

Resposta de Office Chairs UK
A bit of a hiccup in communication to start with, but it was resolved quickly and everything went to plan afterwards. Delivery was slightly later than stated but goods were well packaged and delivered as promised.

Resposta de Office Chairs UK
Nice to have bought a superb quality British made product!

Resposta de Office Chairs UK

Resposta de Office Chairs UK
Not inexpensive but the only chair that helped my backpain after prolonged sitting was the HermanMiller Aeron chair.

Resposta de Office Chairs UK
Excellent after sales service, fantastic chair. Cannot fault this seller (second purchase from them)

Resposta de Office Chairs UK
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