Official Car Mats Avaliações 

6.019
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

A couple of years back I bought a set of your mats for a Skoda Fabia (23) and was well impressed by them. I have now recently changed my car for another Skoda Fabia (26) which came with official Sk... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ordered my carmats and was great communication from start to finish. I ordered the wrong year for my car which all mats fitted when they came apart from the driver side mat , I rang them and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My second time of using Official car mats, order placed 3 days later received. Value for money good quality well pleased with my mates, would recommend this company above others.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The ordering process was straightforward - enter your car's reg. number, select the type of mat you want and the right fit is ensured. Choose what add-ons you might want (colours, edge trim, etc.) and... Ver mais

Detalhes da empresa

  1. Loja de Acessórios Automotivos
  2. também em
  3. Atacadista de Peças para Carros
  4. Estofamento de Carro
  5. Fabricante de Autopeças
  6. Fabricante de Carpetes

Escrito pela empresa

We have been manufacturing car mats for over 30 years so as you can imagine we are getting pretty good at it by now.. Exact fit car mats for all Uk makes and models, available in a range of qualities, coloured edging and we can even personalise the car mats for you with your own unique message to add a bit of fun. Official Car Mats offer something more exciting and more individual than the other car mat suppliers in the UK for those that have a passion for their sports and their car! 1991 - The Company was founded (WOW that makes us 33 years old) We initially launched supplying car mats and accessories to the UK & Eire new and used car franchise dealers 1998 - Started to manufacture car mats for sale as official merchandise in the football club shops Today we have a dedicated team of hard working staff, who produce over 5,000 car mats per week. We can manufacture car mats for all UK makes and models, car mats to fit Ford cars, Hyundai Cars, Kia Cars to Volkswagen Cars.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(6.019)

146 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Not Luxury at all. Dont last. Dont stay put.

Really disappointed with these mats. I went for the Highest quality mats which dont have a scuff plate because its so high quality you dont need one. Within 5 months the drivers side is worn and ugly under the pedals. Also the clips dont hold meaning the mat moves and gets trapped when pressing the pedals which is dangerous. For the cost, I would not bother. I have photos of the issue.

6 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A couple of years back I bought a set…

A couple of years back I bought a set of your mats for a Skoda Fabia (23) and was well impressed by them.
I have now recently changed my car for another Skoda Fabia (26) which came with official Skoda mats already fitted.
What I wanted to say is that, in my opinion, YOUR mats were far superior than the official Skoda mats. Better made, better materials and longer lasting.
Keep up the good work. I shall be passing your details on to anyone who asks.

2 de novembro de 2026
Avaliação não solicitada
logotipo da Official Car Mats

Resposta da Official Car Mats

We really appreciate you contacting us with this feedback and taking the time to review the mats you had previously purchased from us.

Avaliado com 1 de um total de 5 estrelas

luxurious but not very durable

I purchased the Super Luxury matts in May 2025. The quality at first sight looked impressive but the matt on the driver side which generally has the most wear has already worn through. Warranty covers 12 months but no wear and tear and these (£60 matts) only lasted ~ 14 months which seems inadequate for this type of product.

1 de agosto de 2026
Avaliação não solicitada
logotipo da Official Car Mats

Resposta da Official Car Mats

Thank you for your feedback. We're sorry to hear that your driver's mat has worn through.

The driver's heel area is typically the highest-wear point in any vehicle mat and is subject to constant friction every time the vehicle is driven. From the information provided, the mats were purchased in May 2025 and have been in use for approximately 16 months before contact.

Our 12-month warranty covers manufacturing defects but does not extend to wear resulting from regular use, which is why we were unable to offer a warranty replacement in this instance. The wear shown is consistent with normal use rather than a product fault.

We have supplied automotive mats for over 30 years and many customers achieve significantly longer service life from their mats, although longevity will naturally vary depending on mileage, driving conditions, footwear and vehicle usage.

We appreciate your comments and are sorry that the mat did not meet your expectations.

Avaliado com 5 de um total de 5 estrelas

The mats was 100% and loved the way…

The mats was 100% and loved the way they kept me updated on the progress and the Leicester city badge looks amazing and I will most definitely be ordering more in time and I would highly recommend to anyone

28 de outubro de 2026
Avaliação não solicitada
logotipo da Official Car Mats

Resposta da Official Car Mats

Thank you for ordering your Official Leicester City, tailored to fit car mats, we really appreciate the 5 star review.

Avaliado com 5 de um total de 5 estrelas

Ordered my carmats and was great …

Ordered my carmats and was great communication from start to finish.
I ordered the wrong year for my car which all mats fitted when they came apart from the driver side mat , I rang them and they sorted it out for me no problem.
Got another mat in less than 3 days at no extra cost thats good customer service. I Highly recommend them and great quality too 👌

24 de outubro de 2026
Avaliação não solicitada
logotipo da Official Car Mats

Resposta da Official Car Mats

We understand that mistakes can happen and happy we could assist - Thank you for choosing Official Car mats and we really appreciate the 5 star review.

Avaliado com 5 de um total de 5 estrelas

Very happy

Fantastic company.
Arrived on time.
Great quality good price and perfect fit.
Thank you

22 de outubro de 2026
Avaliação não solicitada
logotipo da Official Car Mats

Resposta da Official Car Mats

Fantastic review - we really appreciate you taking the time to leave this 5 star review.

Avaliado com 5 de um total de 5 estrelas

My second time of using Official car…

My second time of using Official car mats, order placed 3 days later received. Value for money good quality well pleased with my mates, would recommend this company above others.

21 de outubro de 2026
Avaliação não solicitada
logotipo da Official Car Mats

Resposta da Official Car Mats

Thank you for being a returning customer and especially thank you for leaving the 5 star review.

Avaliado com 5 de um total de 5 estrelas

Cant fault this company one bit

Cant fault this company one bit, i ordered some mats for my new first car i have a citreon 2024 plate however i selected the wrong matts i selected 2024-current mats when i should of selected 2016-2024 plate mats so the only mat that didnt fit correct for me was the drivers side with the embroidery i contacted the company and they explained what i had done wrong, but was more then accommodating to replace my drivers side mat without any issues the customer service was speedy and fast I wasn’t met with any judgement my new mat was sent out and received very quickly and I’m so happy with them! Exactly what I wanted and I would definitely recommend and buy from this company again thank you so much! Very happy customer

21 de outubro de 2026
Avaliação não solicitada
logotipo da Official Car Mats

Resposta da Official Car Mats

We understand that mistakes can happen and we are happy to assist where we can - Thank you for your order and thank you for taking the time to leave us this 5 star review.

Avaliado com 1 de um total de 5 estrelas

Awful service!!!

The only thing I feel sorry is that I am unable to leave ZERO stars for this company!
I placed an order with them ages ago and they provided a tracking number, whose updates are stuck to the ones 15 days ago and of course product has not showed up. Contacting the company without success. THEY would be liable for the delivery, not the delivering company since I have paid Official Car Mats not Evri! They never made an effort!
Lost my patience after 17 days wait and asked bank to give my money back. Only then Official Car Mats replied by email stating that since I will receive the money from bank anyway, they can cancel shipment.
Awful service!!!

2 de outubro de 2026
Avaliação não solicitada
logotipo da Official Car Mats

Resposta da Official Car Mats

Good Morning Tony - we are sorry the courier company lost the parcel, this is something we had been investigating and the depot looking for the missing parcel which had been scanned multiple times by them, so not deemed to be lost. We were due to arrange a replacement mat for you, however you had already issued a chargeback with your bank, which you are fully within your rights to do, we accepted the chargeback and the refund issued from our side immediately, something we communicated with you immediately. We are fully aware that we are liable for a parcel ordered by a customer and an immediate refund issued. We are a family business and a quality service provider but sometimes things do go wrong, which are out of our hands, which we can only apologise for, we have received your e-mails stating you were due to leave "horrible" feedback across all social media and to all your family and friends and we understand. We are sorry your parcel went missing in transit and your full refund was issued.

Avaliado com 5 de um total de 5 estrelas

really nice, made to order

yeah really nice. made to order. looks and feels as authentic as you could get. doubt I'll ever need another set for this car, but if I did - I'd come back here.

17 de setembro de 2026
logotipo da Official Car Mats

Resposta da Official Car Mats

Thank you for your 5 star review for your car mats.

Avaliado com 5 de um total de 5 estrelas

Great price

Great price, good quality and delivered quickly.

19 de janeiro de 2026
logotipo da Official Car Mats

Resposta da Official Car Mats

Thank you for leaving your 5 star review or your car mat order, I am glad we could be of assistance.

Avaliado com 5 de um total de 5 estrelas

Wow just wow

Wow just wow. Not only do they look so clean and fresh but they make my car look so much better. The stitching is amazing and the rubber boot Matt has saved so much cleaning. They fit my car perfectly, I can not recommend this company enough! I will be ordering again when I fancy a new design.

7 de outubro de 2026
Avaliação não solicitada
logotipo da Official Car Mats

Resposta da Official Car Mats

We appreciate you taking the time to write your 5 star review, thank you Eve.

Avaliado com 1 de um total de 5 estrelas

I bought these mats over 6 weeks ago…

I bought these mats over 6 weeks ago to put in a new car, the smell of rubber /bitumen is overwhelming, I have taken them out and put them outside in the elements to try and air them but tried to put them in again this week after 4 weeks outside and they still stink. Can’t use them. Can I have a refund please?

2 de outubro de 2026
Avaliação não solicitada
logotipo da Official Car Mats

Resposta da Official Car Mats

Please can you contact our customer service with your order number, this review is organic and we can not locate any communication with you on phone logs or e-mails,.

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, colour matched my car perfectly. Very happy

17 de setembro de 2026
logotipo da Official Car Mats

Resposta da Official Car Mats

Thank you for leaving a 5 star review for Official Car mats.

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, boot mat fitted perfectly.

17 de setembro de 2026
logotipo da Official Car Mats

Resposta da Official Car Mats

Thank you for leaving a 5 star review for your tailored to fit boot mat from Official Car mats.

Avaliado com 5 de um total de 5 estrelas

Exceptional value

Absolutely thrilled with my car mats and the whole experience with this company who keep you updated every step. Am going to treat my own car to some now as they are exceptional value

25 de setembro de 2026
Avaliação não solicitada
logotipo da Official Car Mats

Resposta da Official Car Mats

Thank you for leaving a 5 star review for Official Car mats.

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