Oilfast Avaliações 

284
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Oil Fast always respond quickly to my oil order requests and follow up with prompt delivery by careful, attentive delivery drivers. Although oil prices are out with their control, their budget syste... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had good communications and knowledgable people on the phone since I started using Oilfast a few years ago. Delivery drivers are always plesent and very efficient.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A lovely team of people, always helpful, friendly and efficient and will try their best to get a good price . The deliveries are always quick and the delivery guys are very good.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great to deal with from start to finish. Always helpful on the phone and all costs/ delivery information communicated clearly. Delivery driver fills up our oil tank and you wouldn't even know he'd bee... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Distribuidor de Combustível
  2. também em
  3. Empresa de produtos petrolíferos
  4. Fornecedor de Energia
  5. Fornecedor de Óleo de Aquecimento
  6. Fornecedor de Querosene
  7. Serviço de Conserto de Motor a Diesel

Escrito pela empresa

Oilfast is one of Scotland's leading independent heating oil suppliers, providing reliable fuel deliveries to homes, farms and businesses across the country. With a growing network of local depots and decades of industry experience, we combine nationwide buying power with local knowledge to deliver the high standards of service our customers expect. From rural communities and agricultural customers to households and businesses, we work hard to ensure fuel is delivered safely, efficiently and at competitive prices. We understand how important reliable heating is, particularly during Scotland's colder months. That's why our team is committed to making the ordering process as straightforward as possible, offering dependable deliveries, helpful customer support and practical solutions to help customers manage their fuel requirements throughout the year. At Oilfast, we are proud to support the communities we serve, building long-term relationships based on trust, reliability and excellent customer service. Whether you're a long-standing customer or ordering from us for the first time, our goal is simple: to provide a professional, dependable service that helps keep Scotland warm.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

284 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,8

Todas as avaliações

(284)

65 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

First class service from Oilfast

Tuesday 18th March 2025 I came home to discover my radiators were cold. I checked my boiler but it wouldn’t fire up. I have a plug in watchman which registered 4 bars left. As I have a disability and can’t climb ladders so a very good neighbour checked the oil level in my tank. Bad news was that I had run out of oil for the very first time. My watchman has always been accurate but not any more. Wednesday morning 19th March
@ 8 a.m.I telephoned Oilfast in Crieff and spoke to a very sympathetic Gentleman called Rhys who said that he would check with tanker driver.
Paul the driver arrived at 11.15 today and put in 500 litres explaining that I would get the remainder next week. Obviously because I had phoned as an emergency and the tanker only holds so much. I was extremely grateful that they came out the same day. First class service from Rhys who I spoke to with my predicament and he got it sorted with Paul the really nice delivery driver. First Class service.
Dorothy Arnott

19 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Company is a rip off

Company is a rip off, this is the new name of the company that used to be Fleetmaxx solutions(same directors on Companies House)was recommended it by a friend who is now no longer a friend

Was charged £148.48 for £100 of diesel

Same thing happened to another friend and they sent the invoice to a debt company who tripped the prices

Am taking the case to the financial ombudsman if they ever reply

17 de fevereiro de 2025
Avaliação não solicitada
logotipo da Oilfast

Resposta da Oilfast

Hi Billy,

Thank you for taking the time to leave a review.

We are sorry to hear that you were dissatisfied with your experience. To clarify, Fleetmaxx Solutions continues to operate as its own business and has not changed its name.

As we do not have access to the account information relating to Fleetmaxx customers, we are unable to comment on the details of charges or account activity in a public forum. If you have an outstanding query or complaint, we would encourage you to contact Fleetmaxx Solutions directly so that they can investigate the matter further.

Kind regards,

The Oilfast Team

Avaliado com 3 de um total de 5 estrelas

Oil was slightly over priced

Oil was slightly over priced. Could have got it cheaper but I am in a monthly plan and I am not sure if they inflated the price

17 de janeiro de 2025
Avaliação não solicitada
logotipo da Oilfast

Resposta da Oilfast

Hi Robert,

Thank you for your feedback.

We are sorry to hear that you had concerns regarding pricing and appreciate you taking the time to share your comments.

Kind regards,

The Oilfast Team

Avaliado com 5 de um total de 5 estrelas

Staff are always helpful

Staff are always helpful, friendly and professional. If I leave a voicemail they return my call quickly. Oil is delivered promptly, and sometimes a day earlier than expected.

14 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Oilfast at Insch

I've been using Oilfast at Insch for years. They are always very helpful when I speak to them on the phone. The delivery is always prompt. There is no disruption to the area of ground they have to trail the hose along.

29 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

You delivered oil to me when I hadnt…

You delivered oil to me when I hadnt ordered it, I sent emails asking why this had happened, I also left a message on your answer machine, as no one seemed to be answering the phone, there was no response to that message either.

Received a response today 16th June 2026, the fact that it has taken a year and a half, proves my point.

25 de janeiro de 2025
Avaliação não solicitada
logotipo da Oilfast

Resposta da Oilfast

Hi Mhorag,

Thank you for taking the time to leave a review.

We are sorry to hear about your experience and particularly disappointed to learn that you did not receive a response to your emails or voicemail.

We understand how frustrating it can be when there is uncertainty regarding a delivery, and clear communication with our customers is extremely important to us. We continually review our processes to ensure we provide the high standards of service our customers expect.

Thank you for bringing this matter to our attention.

Kind regards,

The Oilfast Team

Avaliado com 5 de um total de 5 estrelas

Great company Great customer service

Fantastic company great customer service. If your low on oil they will deliver it as quickly as possible. Been a customer for nearly 9 years now won’t go anywhere else. Paying monthly is a great option as well as it’s suits me budgeting every month.

1 de fevereiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service

Jane Ewing is superb. Her customer service is outstanding and the drivers are also wonderful getting the oil to all my oil group members no matter the weather, even in the recent storm. I have a lot of elderly people in the group and they are always grateful for the excellent service provided by Oilfast.

24 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love Oilfast

Love Oilfast
They really do deliver fast at reasonable/best deal
And if you run out you can buy plastic 5 litre tanks frim the office to see you through
Brilliant friendly snd appatrntly avleays available / phoned them middle of night by mistake .. they could not have been nicer
Brilliant
Mamy thanks

5 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

1000 litres ordered on 2nd January with…

1000 litres ordered on 2nd January with a forecast delivery of 3 days. I left two messages asking for a call back. Response was that my address is inaccessible to a four wheel tanker and that an extra fee will be charged for delivery on a small vehicle. Although we live in a remote area, we are regularly visited by other vehicles including large garbage trucks and other oil suppliers.

20 de janeiro de 2025
Avaliação não solicitada
logotipo da Oilfast

Resposta da Oilfast

Hi John,

Thank you for taking the time to leave your feedback.

We are sorry to hear that your experience did not meet your expectations. We understand how frustrating delays and changes to delivery arrangements can be, particularly during the winter period.

We are also disappointed to hear that you felt your enquiries were not responded to appropriately. Customer service is extremely important to us, and we continually review our processes to ensure we provide the high standards our customers expect.

Thank you for bringing these concerns to our attention.

Kind regards,

The Oilfast Team

Avaliado com 1 de um total de 5 estrelas

Ordered oil in 30th December 2024 and…

Ordered oil in 30th December 2024 and still not delivered 14th January 2025 😂 oil fast ain’t so fast. Hope i will get it soon and definitely searching for better companies! I called them few times and they just don’t care

14 de janeiro de 2025
Avaliação não solicitada
logotipo da Oilfast

Resposta da Oilfast

Hi Amber,

Thank you for taking the time to leave a review.

We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when waiting for a delivery, particularly during the busy winter period.

We are also disappointed to hear that you felt unsupported when contacting us, as providing excellent customer service is extremely important to us.

Thank you for your feedback, which helps us continually review and improve our service.

Kind regards,

The Oilfast Team

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