As someone with a long-term interest in Aromatherapy and Health, I have been purchasing essential oils for over 20 years, so I know my staples like Tisserand from the pricier doTERRA, and Neal's Yard... Ver mais
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I love the essential oils from oils4life. They are reasonably priced and smell fresh. I’ve been getting them for a few years now and they are always great quality oils. I had a query regarding an item... Ver mais
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I've had great personal customer service from this company. When I had difficulty logging in, I contacted them and through an email exchange I was able to log in and receive my loyalty points. When... Ver mais
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I recently started homemade yogurt and I needed tubs for quick delivery . I got next day delivery with this website. I also ordered some essential oils and am Pleased with the delivery. I have never... Ver mais
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Detalhes da empresa
- Atacadista de Cosméticos
- também em
- Fornecedor de Cosméticos e Perfumes
- Fornecedor de Fragrâncias e Aromas
- Loja de Artigos de Aromaterapia
- Loja de materiais para massagem
- Revendedor de Produtos de Beleza
Sobre Oils4life
Escrito pela empresa
Oils4life has been sourcing and supplying aromatic oils, such as essential oils, absolutes, floral waters, base oils, fragrances, cosmetic bases and ingredients for nearly 20 years.
Our range of organic essential oils and carrier oils are certified to the International COSMOS standard as well as the EU Agriculture & Food Standard.
We also offer a range of Skin Care products under our O4Aroma brand name.
If you are looking for small fill, contract manufacturing and blending please get in touch.
Buy from a reputable supplier, committed to supplying high quality oils at unbeatable prices.
Shop Now: Aromatherapy Oils I Cosmetic Bases I Aromatherapy Kits I Aromatherapy Diffusers I O4aroma Skincare Range I Aromatherapy Packaging.
Check out the Oils4life Aromatherapy Blog to learn more about Aromatherapy Oils and Skincare Products.
Informações de contato
Unit 6 Knightwood Court, Edison Way, NR31 0NG, Great Yarmouth, Reino Unido
- 01493604952
- dale@oils4life.co.uk
- oils4life.co.uk
4,7
Excelente
611 avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wrong EO sent
i deleted my review in error after the company responded to it - Im far better on computer than phone...
I am not happy that they sent the wrong EO and their T&C allows them not to accept responsibility
I know it was 14 months after the order, but as a regular user of EO I stock up and store in fridge (as recommended on my course in 2004)
The EO ordered was Lavender, the one I received was not - in fact it was blue (??G..Chamomile - I couldnt distinquish the aroma)
I just thought as a regular customer I would have been given some creditability and a better quality service. Im just disappointed with this response .
I will just take my custom somewhere else. If the company still think this is acceptable to stand by their TC is their choice - not premium customer service for a long standing customer.....Shame
17 de fevereiro de 2025
Avaliação não solicitada
Resposta da Oils4life
Hi, so sorry that you have not been satisfied with our response, As 14 months has now passed, there is little we can do on this one.
brilliant service and provided exactly what i requested
I've always used Oils for Life, been essential for my wellbeing
29 de novembro de 2024
Resposta da Oils4life
Thank you so much for your review of our products and service. We have been selling high quality essential oils online for more than 20 years, and continue to provide the finest oils at great prices.
Thank you for your continued support :-)
Very high quality oils
Very high quality oils, everytime I order. This is my go to company for any essential oils.
8 de fevereiro de 2025
Resposta da Oils4life
Thank you so much for your kind words and for taking the time to share your experience with Oils4Life! 🌿 We’re delighted to hear that you consistently find our oils to be of high quality and that we’re your go-to choice for essential oils. Your trust and support mean the world to us!
If there’s ever anything we can do for you or if you have any special requests, please don’t hesitate to reach out. We look forward to serving you again soon!
Great products and delivery
7 de fevereiro de 2025
Resposta da Oils4life
Thank you so much for your kind words! We're thrilled to hear that you’re happy with our products and delivery. Your support means the world to us, and we look forward to serving you again soon. If you ever need anything, don’t hesitate to reach out!
poor customer service and delivery…
poor customer service and delivery really let them down as no communication between courier and themselves it seemed.I complained they made out it was all my fault - but their email communication and parcel tracking was really poor.
6 de fevereiro de 2025
Avaliação não solicitada
Resposta da Oils4life
We are truly sorry to hear that your experience with Oils4life did not meet your expectations. Customer satisfaction is our top priority, and we regret any frustration caused by the delivery process and communication.
The courier attempted delivery but as no one was in they returned the parcel to the depot - they are not permitted to leave parcels, unless this has been stated at the time of ordering. We managed to get the parcel redelivered to you as soon as we became aware of the issue. Our team went above and beyond to ensure your parcel was returned to you promptly.
Great products and company
I love the essential oils from oils4life. They are reasonably priced and smell fresh. I’ve been getting them for a few years now and they are always great quality oils. I had a query regarding an item I had ordered so I called them, they answered my question and when I asked if I could cancel that part of the order they were super-helpful and organised the partial refund there and then. Great company in my experience.
2 de fevereiro de 2025
Resposta da Oils4life
Thank you so much for your kind words and for being a loyal customer of Oils4life! We’re thrilled to hear that you love our essential oils and appreciate their quality and freshness. It’s wonderful to know that our team could assist you quickly and efficiently with your query—we always strive to provide the best service possible.
Your continued support means a lot to us, and we look forward to providing you with more high-quality oils in the future. If you ever need anything, don’t hesitate to reach out!
Resposta da Oils4life
Thank you so much for your kind words! We're delighted to hear that you had a great experience with us. Providing excellent service and a friendly atmosphere is always our goal, and your feedback truly means a lot to our team.
We appreciate your continued support and look forward to serving you again soon!
SCAMMERS, UNPROFESSIONAL
Used to order from them years ago and recommended them. Things have changed. Must be different ownership. Put an order in for large oregano oil. Paid. (As you do). Waited a few days didnt arrive then got an invoice for an extra £12 . When i messaged, they said that because i live in a DIF INTERNATIONAL country (REPUBLIC OF IRELAND) they added extra charges (£10 postage) yet they added an extra tax overall including postage, which is bs so the price of the oiI went up extra because of postage. Scam. I DONT LIVE IN A DIFFERENT INTERNATIONAL COUNTRY I LIVE IN THE UK . My address was filled in during the order and registered as uk!! Awful. I told them this but they didnt reply. Didnt value my custom i suppose. I will find a genuine company in future
UPDATE AFTER THEY LEFT A REPLY HERE ON TRUSTPILOT: I KNOW FOR A FACT I DID NOT CHOOSE CLICK AND COLLECT AND HAVE DOUBLE CHECKED AND MY PAYPAL INVOICE CLEARLY SAYS "SHIP TO [MY ADDRESS]" AND THEY ARE LYING HERE BY SAYING THEY MENTIONED NORTHERN IRELAND TOO. THEY SAID IRELAND (THE REPUBLIC OF IRELAND IS A DIFFERENT COUNTRY WITH DIFFERENT GOVERNMENT, MONEY, EDUCATION, POSTAL SERVICE ETC). I WENT THROUGH THE PROCESS AGAIN ON PHONE AND LAPTOP TO TEST IT AND KNOWING MY ADDRESS, IT GOES TO MY PAYPAL WHEN I CLICK PAY NOW AND SAYS THE SAME AS WHEN I ORDERED, INCLUDING MY PAYPAL SAYING SHIP TO MY ADDRESS. I CHECKED THE ROYAL MAIL SITE AND CUSTOMS TO CONFIRM WHAT I ALREADY KNOW, IT SAYS THE COSTS ARE THE SAME AS THE REST OF THE UK AND THERE ARE NO CUSTOMS DUTIES. A PARCEL OF 2KG FROM ENGLAND TO NORTHERN IRELAND IS £4.25 PLUS VAT F0R TRACKED 24HR . MY OIL WAS 500ML/G, £3.39 48HR INCLUDES COMPENSATION UP TO £150. TRACKED WITH SIGNATURE 2KG £5.65 24HR. UK SIGNED FOR 1ST CLASS £5.49.
They added costs after the contract was made which is fraud in my opinion and im considering whether or not to report. As you can tell, their attitude towards customers is unprofessional and they dont care to even offer a gesture due to their own errors not to mention lack of communication after i pointed this out to rectify the situation. If their system didnt charge me for postage its on THEIR END, I PAID AND ORDER WAS SUCCESSFUL. They conveniently removed their snarky, immature ad-hominem comments about me in their updated reply to this
18 de janeiro de 2025
Resposta da Oils4life
We were disappointed by your 1-star review and being called scammers. We’ve been a trusted online retailer for over 20 years, serving countless satisfied customers across the world.
Here are the facts: when you placed your order, you selected ‘Click and Collect.’ from our offices in the UK. This is the entry made on our e-commerce site. After noticing your address was in Belfast (Northern Ireland), we contacted you to advise that shipping to NI costs more than to the UK Mainland. Our shipping charge to NI is £10.00 + VAT (as we are VAT registered). Shipping charges to NI have always been different and are clearly set out online.
When you declined to pay the shipping fee, we immediately issued a full refund.
It’s unfortunate you’re discouraging others based on this situation. We have been 100% transparent at every stage of the process. We tried to resolve the issue for you. We have acted professionally at every stage. There is no question of this being a SCAM?!
Readers can see our many positive reviews and decide for themselves.
Not the best website to navigate round
The website is a total mess to navigate on. As soon as you change direction on the page a big pop ul screen comes up. It's covering the item you want to look as till you move back down again. Finding the item i was looking for took me that long I nearly gave up.
Delivery was quick but make sure you are home as the company they use can only drop off at a few locations, I had to drive 20 min to collect mine.
10 de janeiro de 2025
Resposta da Oils4life
Thanks for your feedback on the website. We will address this immediately.
***UPDATE (Feb 2025): We are in the final stages of building a new shopping site and hope to launch this in March 2025. I'm sure you will find the new site much easier to navigate***
We are currently trialing EVRI as an alternative to Royal Mail. EVRI is used by many major companies, including Amazon. We also use APC. We appreciate that courier hubs are not always close by if delivery is not possible - I would have hoped that redelivery would have been attempted and a courier contact number advised, before you had to collect? We will monitor this. I hope your next order will be much smoother.
They're reliable
They're reliable.
Products are of good quality and pricing seems pretty fair.
9 de janeiro de 2025
Resposta da Oils4life
Thank you so much for your review. It's great to know that we are meeting our customers needs in terms of pricing and service. We have been in the business now for over 20 years and we continuously strive for perfection. Thank you.
Resposta da Oils4life
Thank you so much for your feedback. We strive to provide the great products at great prices with 1st Class Customer service - its lovely to know we are fulfilling our mission :-)
Good oil
Received the oil, using it to enhance memory. Perfect plus it is from my home country ! Thanks for the service.
5 de janeiro de 2025
Resposta da Oils4life
Thanks so much for your feedback Myriam, its great to know you love our oils :-) We hope you remember to come back to us ;-)
Not received items
Not received items, tracking ref doesn’t work !
Paid for postage too
Sent email late Friday, now Monday afternoon- no response
Buyer beware
9 de dezembro de 2024
Resposta da Oils4life
We proceeded to resolve the customers issue as soon we became aware of the problem, which was when we saw this 1-star review?! The customer had sent an email to a 'no-reply' email account so we did not receive it.
The original order was sent within 24 hours of ordering. The parcel was shown as delivered by Royal Mail on the Tracking, however, it was clear the tracking was not right, so we immediately dispatched a replacement order which was received by the customer on the next day.
I would like to think that we have responded well to resolve this customers issue - parcel delays are never planned, but we pulled out all the stops to update the customer and send a replacement immediately.
Only good experiences…
I only have good experiences with Oils4life.
Quality products and careful packaging.
2 de dezembro de 2024
Resposta da Oils4life
Thanks Andy for your feedback. We do our best !
Excellent
Excellent, great staff, amazing scent of essential oil mixture. Not sure if it have pine tree 🌲 oil, but, it smells like seashore of birth town.
3 de dezembro de 2024
Resposta da Oils4life
Thank you so much for your feedback. We are so pleased that you are getting the best from us. We do our best to provide the highest quality products and service. There's nothing better than finding a scent that brings back so many great memories :-)
Excellent quality
Easy to order and fast dispatch. Products I can trust to be of high quality.
30 de novembro de 2024
Resposta da Oils4life
Thank you so much for your kind words. We are pleased that you appreciate the quality of the oils and other products that we supply.
Everything went perfect
Quality essential oils, good value for money, quick delivery service,
29 de novembro de 2024
Resposta da Oils4life
Thank you so much for your feedback. Much appreciated.
Arrived within 24 hrs 🙂
27 de novembro de 2024
Resposta da Oils4life
Hi Beth. Amazing! We're so pleased that all the stars aligned for your order and you received it so swiftly :-)
Good all round
I've had great personal customer service from this company. When I had difficulty logging in, I contacted them and through an email exchange I was able to log in and receive my loyalty points. When an item was low in stock, I was informed and consulted. Plus their prices are reasonable, delivery quick and the oils themselves are of good quality
26 de novembro de 2024
Resposta da Oils4life
Thank you so much for your support and kind words. We do our best to provide the highest quality of service possible. We look forward to being of service to you in the future.
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