My order was canceled because nobody was home to take delivery. The item was shipped all the way back from England to Germany without consulting me first. There had been no prior communication about d... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
My order was canceled because nobody was home to take delivery. The item was shipped all the way back from England to Germany without consulting me first. There had been no prior communication about d... Ver mais
A empresa respondeu
I am using Trustpilot as it seems it is the only platform OK Living uses to respond (ish) to their customers. So Jonas, who posted a generic response on my previous comment below, where is my order?
A empresa respondeu
Good points - super speedy delivery and the cabinet is lovely.. it’s only a cheap thing made from particleboard but it does the job beautifully and the colour is gorgeous. Bad point - arrived in an... Ver mais
A empresa respondeu
Great design, well made, easy to follow instructions. Was a bit concerned buying from Germany through UK customs but the process was seamless. Delivered within a week, kept informed along the way and... Ver mais
A empresa respondeu
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I ordered 3 sets of furniture from Ok living. Two of them have been delivered while I am waiting for the third one. I have put up the first two sets and they are really gorgeous. Let me mention as well that they arrived in good time and in good condition.
I also like the fact that Ok living listened to our feedback about putting stickers/labels on the pieces of wood. I had labels on my new set of furnitures and the labels made setting them up really easy.
Thank you Ok living. I am a happy customer.

Resposta da Ok Living
Condition of the desk was good apart from the big flat piece that goes on the top which had a few scuffs and scratches, emails didn't really tell me when it would be delivered it just ended turning up one day. Instructions for assembly were very good and easy to understand tho.

Resposta da Ok Living
I have this firm 5 stars as they were very helpful and considerate of our experience, fast delivery from abroad too!

Resposta da Ok Living
Quick and easy service and responded to my email query quickly.

Resposta da Ok Living
The building was nice and easy to do it’s a nice small vanity desk that fits in my room perfect love it

Resposta da Ok Living
Next to me cot
Arrived exactly how was described and is perfect thank you

Resposta da Ok Living
Good communication. Items well packaged. No damaged items. Instructions were fine but would’ve helped if individual items had number stickers on them for easy identification. Overall very pleased with the end result

Resposta da Ok Living
Took slightly longer to arrive than anticipated but was kept informed of the delay. Only received today but very well packed and appears to be very good quality. So far veryhappy

Resposta da Ok Living
Communication wasn’t great and I received multiple emails (as the delivery was in 4 parts) that looked like spam emails but ultimately the order has turned up. Not unpacked yet so I’m hoping it’s all as expected

Resposta da Ok Living
Still waiting for my order to arrive!
I placed the order 30-Dec. According to Parcelforce, it arrived in the UK 07-Jan. today is 14-Jan but no sign of the actual product. I have written to OK-Living 5 times. They reply promptly but give no information that is actually useful (just a link to the tracking website) and from what i can see have not tried to actually figure out what is going on. I have requested a refund but this request has been ignored!

Resposta da Ok Living
I still didn't get my second part of my cabinet. The first part was delivered a week ago.

Resposta da Ok Living
The item came with lots of damages as we were putting it together, it says use glue included as well, so it was difficult to dismantle. Since we were unable to dismantle it, we kept the bed even with the numerous damages. The bed did not last even two weeks and broke in a few places. The quality is very bad, ikea products are much stronger. I wish i never spent money on this bed. Its like putting money in the bin. I do not recommend it. Its like the bed is made of paper, it breaks as soon as soon as u touch it.

Resposta da Ok Living
To start customer service very helpful, gave a quick response to my email, sorted out my tracking code as I hadn’t registered before buying item, followed tracking delivered on time.

Resposta da Ok Living

Resposta da Ok Living
I don't have the item. I only got the drawer. It should have been there over a week ago

Resposta da Ok Living
Communication was great and the quality is also lovely I just wished the pieces were labelled either Alphabetically or with numbers actually on them somewhere , lots of measuring bits but got there in the end !

Resposta da Ok Living
First order and delayed and now I have an unhappy customer! Not impressed!

Resposta da Ok Living
Great kitchen cabinet at a reasonable price it fits in perfectly with my kitchen and fast delivery. Thanks

Resposta da Ok Living
I like the cabiets, but the rear fixings are flimsy and do not go in straight.

Resposta da Ok Living
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