Have always been browsing through the store for a while now but was ready to start buying stuff to decorate our home after the refurbishment. Went in to the Edgbaston Oka store to find a few things I... Ver mais
A empresa respondeu
Localização
Trocar localização20-22 Harborne Road, Edgbaston, B15 3AA Birmingham, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Visited the Edgbaston store today, Exceptional service so helpful they couldn't do enough for us speacial mention to Gabi, she always goes above and beyond even came back from her lunch early to hel... Ver mais
A empresa respondeu
Love going to this store the staff are always so helpful and friendly. In particular Helena is very helpful I was looking for a particular footstool and mentioned if it ever went on sale pls let me kn... Ver mais
A empresa respondeu
This was our first visit to the Birmingham store, and it was worth the visit. It is so helpful being able to see all of the products and get a real sense of how they would look in the home. The store... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Our flagship Midlands store is situated in the leafy suburbs of Birmingham, not far from international sporting favourites Edgbaston Cricket Club and the Priory Tennis Club. The red brick façade of the converted Victorian properties offers an impressive entrance, with large bay windows providing streams of natural light into the open plan ground floor and the two floors above.
Informações de contato
20-22 Harborne Road, Edgbaston, B15 3AA, Birmingham, Reino Unido
- +44 121 454 4912
4,5
Excelente
15 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful and polite team
Very helpful and polite team. Darren and Sean
2 de dezembro de 2024
Avaliação não solicitada
Resposta da OKA - Edgbaston
Thank you for your kind words! We're delighted to hear that Darren and Sean provided you with such helpful and polite service. We’ll make sure to pass on your lovely feedback to them – they’ll be thrilled to know they made a positive impact.
If there's anything else we can assist you with, please don’t hesitate to reach out. We hope to welcome you back soon!
Kind regards,
OKA
Warm regards,
Lovely products and very stylish.
Lovely products and very stylish.
Great quality.
Very easy ordering
1 de novembro de 2024
Resposta da OKA - Edgbaston
Dear Anne,
Thank you for your kind words! We're delighted to hear that you love our stylish and high-quality products and found the ordering process so easy. Your feedback means a lot to us, and we look forward to helping you find more pieces you’ll love in the future!
Best regards,
OKA
Excellent service from OKA Birmingham…
Excellent service from OKA Birmingham today. Two lovely and helpful ladies served us. Love the cushions we purchased - will return for more.
5 star
8 de junho de 2024
Avaliação não solicitada
Resposta da OKA - Edgbaston
Dear Miss Latham,
Thank you for your wonderful review! We're thrilled to hear about the excellent service you received at our OKA store.
We look forward to welcoming you back for more in the future!
Kind regards,
OKA
Great customer service
Jason was amazing,he could not have been more helpful.Top customer service,thank you.
28 de abril de 2024
Avaliação não solicitada
Resposta da OKA - Edgbaston
Dear Julie,
Thank you for your positive review! We're really happy to hear that you received excellent customer service. Ensuring each customer receives attentive and helpful service is our top priority. Your feedback is greatly appreciated and motivates us to keep doing our best. We look forward to serving you again soon.
Thank you for choosing us!
Kind regards,
OKA
Super service!!
Have always been browsing through the store for a while now but was ready to start buying stuff to decorate our home after the refurbishment. Went in to the Edgbaston Oka store to find a few things I liked. Unfortunately, they only had one of the 3 pendant lights that I liked. I went to enquire and met Jason who was extremely helpful and went above and beyond to ring all stores to find stock and ultimately helped me get what I wanted. Absolutely amazing service. Thank you so much Jason. Will definitely be visiting more often. Highly recommend !!
20 de abril de 2024
Avaliação não solicitada
Resposta da OKA - Edgbaston
Dear Minal,
Thank you so much for your glowing review! We're thrilled to hear about your positive experience at our Edgbaston store. Jason will be especially pleased to know how much his assistance meant to you. We aim to provide exceptional service and are happy we could help you find exactly what you needed for your home's refurbishment. We look forward to welcoming you back soon and appreciate your high recommendation!
Thanks again!
Kind regards,
OKA
Love going to this store the staff are…always so helpful friendly and always willing to help
Love going to this store the staff are always so helpful and friendly. In particular Helena is very helpful I was looking for a particular footstool and mentioned if it ever went on sale pls let me know….i didn’t think it would ever go on sale…. Helena made a real effort to let me know when it went on sale and I ended up buying two! Def an inspiring place for ideas and beautiful pieces for the home!
12 de abril de 2024
Avaliação não solicitada
Resposta da OKA - Edgbaston
Dear Ms Kaur,
We appreciate you taking the time to share your positive experience with us! It's fantastic to hear that you love visiting our store and that our staff consistently provide helpful and friendly service.
Your feedback about our team's assistance means a lot to us, as we strive to ensure every customer feels valued and supported during their visit. We're delighted that Helena was particularly helpful and went above and beyond to notify you when the footstool you were interested in went on sale.
It's wonderful to hear that you found our store inspiring and that you were able to find beautiful pieces for your home. We'll be sure to pass on your kind words to Helena and the rest of the team. Thank you for choosing us, and we look forward to welcoming you back soon!
Kind regards,
OKA
Jason from the Birmingham store was…
Jason from the Birmingham store was incredibly helpful and patient with me and sat for hours helping me make some key decisions on interiors and decorating. Lots of ideas! Thank you!
28 de março de 2024
Avaliação não solicitada
Resposta da OKA - Edgbaston
Dear Charlotte,
We're thrilled to hear about your positive experience at our Birmingham store! It's wonderful to know Jason was able to assist you so thoughtfully with your interior and decorating decisions. We'll be sure to pass along your kind words to him.
Thank you for taking the time to share your feedback, and we look forward to assisting you again in the future.
Kind regards,
OKA
Great customer service from Mohzia
Great customer service from Mohzia. Very helpful and knowledgeable.
20 de março de 2024
Avaliação não solicitada
Resposta da OKA - Edgbaston
Dear Alan,
Thank you for your kind words! We're delighted to hear about your great experience.
It's always encouraging to know that our team's efforts to be helpful and knowledgeable are appreciated. We'll continue striving to provide excellent service. Looking forward to serving you again soon!
Kind regards,
OKA
Visited the Edgbaston store today
Visited the Edgbaston store today,
Exceptional service so helpful they couldn't do enough for us speacial mention to Gabi, she always goes above and beyond even came back from her lunch early to help us....
16 de março de 2024
Avaliação não solicitada
Resposta da OKA - Edgbaston
Dear Nicola,
Thank you for taking the time to share your experience! We're so pleased to hear about the exceptional service you received during your visit to our Edgbaston store. Our team is dedicated to going above and beyond for our customers.
We're glad to have been able to assist you and look forward to welcoming you back soon.
Kind regards,
OKA
A visit to the Birmingham store
This was our first visit to the Birmingham store, and it was worth the visit. It is so helpful being able to see all of the products and get a real sense of how they would look in the home. The store had a lovely ambiance and the products were beautifully displayed. A big thank you for Jason, who helped us with our purchases. He showed great product knowledge and understanding, really appreciated the attention.
9 de março de 2024
Avaliação não solicitada
Resposta da OKA - Edgbaston
Dear Francesca,
Thank you for your kind review!
We're delighted to hear your visit to the Birmingham store was enjoyable and that you appreciated the product displays and ambiance. It's great to know our team member provided valuable assistance and knowledge. Your feedback is much appreciated, and we look forward to serving you again soon.
Kind regards,
OKA
The Edgbaston shop is excellent
The Edgbaston shop is excellent - and our preferred location. The shop is well stocked and laid out. The staff are friendly and helpful.
Herpal in particular is extremely helpful and knowledgeable.
17 de fevereiro de 2024
Avaliação não solicitada
Resposta da OKA - Edgbaston
Dear customer,
Thank you for your glowing review! We're thrilled to hear that our store met your expectations with its extensive range and layout. It's wonderful to know that our team's friendliness and helpfulness stood out during your visit, especially Herpal's exceptional service and knowledge. Your feedback is greatly appreciated, and we'll be sure to share your kind words with the entire team. We look forward to serving you again in the future!
Kind regards,
OKA
I absolutely love everything about Oka.
I absolutely love everything about Oka.
I am a regular at the Edgbaston store the staff are so accommodating nothing is too much trouble.
22 de setembro de 2023
Avaliação não solicitada
Resposta da OKA - Edgbaston
Hi Julie,
Thank you so much for your review. We're so pleased to hear that you were happy with your purchase and that you always have a great experience in our Edgbaston store! We'll be sure to pass this feedback onto the team there.
Kind regards,
OKA
Excellent service
I have purchased many products from Oka over the years. Having recently moved from Yorkshire back to Birmingham our local store is now Edgbaston. Excellent service from all the staff. Consistently helpful, going above and beyond in advising on product options, availability etc and making appropriate suggestions where we were unable to match our exact requirements. Efficient and attentive to detail in terms of delivery/collection.
6 de maio de 2023
Avaliação não solicitada
Lovely accessories (as usual) have…
Lovely accessories (as usual) have given my room a classy new look.
10 de abril de 2023
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.