Really friendly helpful staff. Love the Gwendolen Serigraph Ottoman that I ordered. I purchase from this particular store regularly and it is always a pleasant experience. Store is beautifully pre... Ver mais
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Localização
Trocar localizaçãoThe Forge, Bath Road, Froxfield, SN8 3LD Marlborough, GB
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Veja o que dizem as avaliações
Debbie and Jane at the Marlborough store were fantastic , we are repeat customers due to these to ladies . They are so helpful and knowledgeable, always happy and we would recommend them to all of... Ver mais
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The cushion covers are gorgeous so I have no complaints about the product. However I bought them very recently in your Marlborough store and while there I asked if there were any discounts coming up t... Ver mais
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We came to look at the patio furniture Debbie. Bethany and Angela were so friendly and helpful, we purchased two chairs and cushions and wouldn't hesitate to return again.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Beyond the antique shops of market towns Hungerford and Marlborough, and the historic scenery of Stonehenge, you will find the charming village of Froxfield, home to our countryside flagship store, on the border of the beautiful Berkshire and Wiltshire counties. A mezzanine level showcases our unique collection of furniture and accessories, arranged into seasonal room sets by our talented visual team.
Informações de contato
The Forge, Bath Road, Froxfield, SN8 3LD, Marlborough, Reino Unido
- +44 1488 684250
4,8
Excelente
146 avaliações
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Friendly,’helpful staff
13 de dezembro de 2025
Resposta da OKA - Froxfield
Dear Mrs D
Thank you for your kind words. We're so pleased to hear you received great service from our Froxfield team. It’s wonderful to know they made such a positive impression — we’ll be sure to pass on your feedback.
Best regards,
OKA
Helpful service and knowledge of stock
Very helpful service looking forward to a lamp and shade. Very pleased with my purchase.
10 de dezembro de 2025
Resposta da OKA - Froxfield
Dear Mrs M
Thank you for your positive review! We're thrilled your visit to our Froxfield store was such a positive experience and and that you are pleased with your recent purchase. We hope you will visit us again soon!
Kind regards,
OKA
Resposta da OKA - Froxfield
Dear N M,
Thank you for taking the time to leave your review. We’re delighted to hear your visit went well, and we’ll be sure to share your feedback with the Froxfield team. We look forward to welcoming you back again soon.
Kind regards,
OKA
Resposta da OKA - Froxfield
Dear J King,
Thank you for your positive review. We’re really pleased to hear that you enjoyed your visit, and we appreciate you taking the time to share your experience with us.
Kind regards,
OKA
Froxfield OKA all good
Patient, friendly and helpful service at the Froxfield OKA, the purchase nailing the lie that OKA is too expensive! Excellent well made cutlery that should withstand the kitchen dining lifestyle, the only downside being the rather large desert spoons.
30 de novembro de 2025
Resposta da OKA - Froxfield
Dear Briar,
Thank you for taking the time to share your feedback. We are delighted to hear that your experience at our Froxfield store was a positive one and that you are pleased with your recent purchase.
We truly appreciate your review and hope your new pieces are enjoyed for many years to come.
Kind regards,
OKA
Fantastic service!
Fantastic service from Tracey and colleagues. Left with a wonderful flower arrangement, vase and lampshade. The team could not have been more helpful.
28 de novembro de 2025
Avaliação não solicitada
Resposta da OKA - Froxfield
Dear Jonathan
Thank you for your kind words. We're so pleased to hear you received great service from our Froxfield team. It’s wonderful to know they made such a positive impression — we’ll be sure to pass on your feedback.
Warm regards,
OKA
Must try harder…
I didn’t get the feeling of enthusiasm from the person behind the counter and in some respects, they were a bit blunt when responding to my questions. I didn’t feel welcomed.
28 de novembro de 2025
Resposta da OKA - Froxfield
Dear Customer,
Thank you for sharing your feedback.
We are sorry to hear that your visit did not feel as welcoming as expected. We will review this with the team to ensure the level of service is consistently aligned with our standards.
Thank you again for bringing this to our attention.
Kind regards,
OKA
Resposta da OKA - Froxfield
Dear Rachel
Thank you for your positive review! We're thrilled your visit to our Froxfield store was such a positive experience and we hope you will visit us again soon!
Kind regards,
OKA
Very helpful staff
4 de novembro de 2025
Resposta da OKA - Froxfield
Dear Nancy
Thank you for your lovely review. We’re so pleased to hear that you received such helpful service during your visit to our Froxfield store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Wonderful customer service
Wonderful customer service. The staff were very helpful and knowledgable when I visited the store. The store itself is a joy to visit and I always come away with yet more ideas for my home!
10 de novembro de 2025
Resposta da OKA - Froxfield
Dear Diane,
Thank you for your lovely review. We’re so pleased to hear that your visit to our Froxfield store was such an enjoyable experience and that our team provided helpful and knowledgeable service. It’s wonderful to know that the store continues to inspire new ideas for your home.
Your kind words are greatly appreciated, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Helpful staff
Staff answered questions, gave advice and additional information regarding the carpets we were looking at.
3 de novembro de 2025
Resposta da OKA - Froxfield
Dear Ellian,
Thank you for your kind review. We’re so pleased to hear that you received helpful advice and detailed information during your visit to our Froxfield store. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff and were able to assist in my choice of product. Thank you so much
3 de novembro de 2025
Resposta da OKA - Froxfield
Dear Charles,
Thank you for your lovely review. We’re so pleased to hear that our team in Froxfield provided such helpful and knowledgeable service and assisted you in finding the right piece. Your kind words are greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Lovely young lady served me
Lovely young lady served me found the correct packing box for the four prints I bought wrapped them and carried them to my car, very nice.
4 de novembro de 2025
Resposta da OKA - Froxfield
Dear Trudy,
Thank you for your kind review. We’re delighted to hear that you received such thoughtful and attentive service during your visit to our Froxfield store. It’s lovely to know our team helped make your shopping experience so enjoyable.
We truly appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
Friendly and helpful staff who are…
Friendly and helpful staff who are consistently charming.
29 de outubro de 2025
Resposta da OKA - Froxfield
Dear Jane
Thank you for your kind review. We’re so pleased to hear you received such friendly and helpful service from our Froxfield team. Your feedback means a lot to us and will be shared with the store.
Kind regards,
OKA
Resposta da OKA - Froxfield
Dear Jenny
Thank you for your wonderful feedback. We are delighted to hear that your experience at our Froxfield showroom was such a pleasure. It’s always rewarding to know our team delivers the friendly and knowledgeable service we aim for.
Kind regards,
OKA
The staff were superb
The staff were incredibly hrlpful and knowledgeable about the products i wanted to discuss.
28 de outubro de 2025
Resposta da OKA - Froxfield
Dear Deborah,
Thank you for your lovely feedback. We’re so pleased to hear that our team in Froxfield provided such helpful and knowledgeable service during your visit. Your kind words mean a great deal to us, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Excellent help in OKA Froxfield shop…
Excellent help in OKA Froxfield shop and delighted to find it open on a Sunday.
27 de outubro de 2025
Resposta da OKA - Froxfield
Dear Elena,
Thank you for your lovely feedback. We’re delighted to hear that you received such excellent service during your visit to our Froxfield store, and we’re so pleased you were able to stop by on Sunday. Your kind words are truly appreciated, and we hope to see you again soon.
Kind regards,
OKA
Great service - just what you’d expect from Oka!
After a visit to decide what we liked, a follow-up phone call the next day found me speaking with the ever helpful Bethany @ the Marlborough store. In no time at all, we had dimensions and purchased two armchairs. They were wrapped carefully to protect them and ready for collection. Great service and an enjoyable purchase experience - thanks Bethany.
21 de setembro de 2025
Avaliação não solicitada
Resposta da OKA - Froxfield
Dear Mr Hocking,
Thank you so much for your kind review. We’re delighted to hear you received such helpful and efficient service from Bethany at our Marlborough store. It’s wonderful to know the process was smooth from start to finish and that you’re pleased with your new armchairs.
Kind regards,
OKA
Excellent phone contact
Excellent phone contact and item packaged up and received the next day
23 de setembro de 2025
Resposta da OKA - Froxfield
Dear Anne,
Thank you for your lovely feedback. We’re so pleased to hear you had an excellent experience over the phone and that your item arrived so promptly. Your kind words are greatly appreciated.
Kind regards,
OKA
Bethany went out the extra mile
Bethany went out of her way to be helpful with my purchase of an armchair.
21 de setembro de 2025
Resposta da OKA - Froxfield
Dear Jean,
Thank you for your kind review. We’re delighted to hear that Bethany went the extra mile to assist with your armchair purchase — she’ll be so pleased to know her help made a difference.
Kind regards,
OKA
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