Amazing helpful staff at Marlow store. Eloise especially nursed us through our decisions for our room update both on zoom and by giving us helpful emails with mood boards and pictures of how everythi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I’ve worked alongside and experienced the exceptional customer service of this lovely team: Katie, Eloise, Fiona, Leon and Jonathan for the past year. I can honestly say everyone strives above and bey... Ver mais
A empresa respondeu
Cushions including feather pads at an amazing price. Staff at the Marlow store were really patient and helpful too.
A empresa respondeu
Bought some lovely pieces from Oka, Marlow this week - thank you to Eloise, Leer and Katie for taking us through the store and helping load our new pieces into the car. Looking forward to visiting aga... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Our curated collection of large and small OKA pieces is showcased in seasonal sets by our talented visual team in this quaint town in Buckinghamshire. Just an hour outside of London, our Marlow store is situated on a bustling high street with parking nearby. It’s a stone’s throw from the UK’s only two Michelin-starred pub, The Hand and Flowers, which makes it the perfect spot for a day out – one where interiors shopping is followed by a delicious meal.
Informações de contato
25-29 Spittal Street, SL7 3HJ, Marlow, Reino Unido
- +44 1628 481418
4,7
Excelente
112 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da OKA - Marlow
Dear Sharon,
Thank you for your kind review. We’re so pleased to hear that our Marlow team were so helpful during your visit.
Kind regards,
OKA
Colleagues in both Guildford and markow…
Colleagues in both Guildford and markow stores were more than helpful
They made me feel valued as a customer
17 de julho de 2025
Resposta da OKA - Marlow
Dear Lynne,
Thank you for sharing your lovely feedback. We’re so pleased to hear that both our Guildford and Marlow teams made you feel so valued and provided such helpful service.
Kind regards,
OKA
Dogs and Lamp Stands
Our dog was made welcome! And more seriously, we had very friendly help in-store and a further sale reduction on the products we were keen on. Thank you
26 de junho de 2025
Resposta da OKA - Marlow
Dear Ben
We're so happy to hear that your dog felt welcome and that you received friendly and helpful assistance in our Marlow store. It's great to know that the items you were interested in were featured in our recent sale.
We appreciate your support and feedback.
Kind regards
OKA
Eloise was extremely helpful and…
Eloise was extremely helpful and explored options for accessing dining chairs that appeared to be sold out.
13 de junho de 2025
Great place to buy a lampshade
Visited OKA in Marlow to select a lampshade for a treasured lamp. Had been about a year ago and had a lot of help. Spent a long time trying various options with shades and advice from Ranya who went the extra mile. We even plugged the lamp in to test the shade. Delighted with the shade and the customer service I received. Highly recommend the products and service
12 de junho de 2025
Shopping in Marlow
Very helpful and knowledgeable regarding products
All with a cheerful manner it has been a pleasure to shop there
10 de maio de 2025
Resposta da OKA - Marlow
Dear Keith
We appreciate your kind words and are thrilled to hear you found our team helpful and knowledgeable.
We endeavour to provide our customers with exceptional service and are pleased you enjoyed your shopping experience.
We hope you will return for a visit soon!
Best regards
OKA
I was so impressed with the…
I was so impressed with the professional yet warm and helpful assistant today... she also happily went the extra mile and gave me an extra bag to use matching the other presents in the set...thank you!
2 de maio de 2025
Resposta da OKA - Marlow
Good Afternoon
Thank you for your kind words!
We are thrilled to hear that you were impressed with the professional and helpful service you received on your visit to our Marlow store. It's wonderful to know that our team member went the extra mile to ensure you had a positive experience.
We truly appreciate your feedback and hope to see you again soon.
Best regards
OKA
It was great and Giris were very…
It was great and Giris were very helpful and polite .
25 de abril de 2025
Resposta da OKA - Marlow
Dear Kavita
Thank you for taking the time to share your feedback. It's wonderful to hear that you found our Marlow team helpful and polite.
We look forward to welcoming you back soon!
Kind regards
OKA
Elouise @ Marlow branch was so helpful …
Elouise @ Marlow branch was so helpful & a pleasure to deal with when we recently tracked down some art work we wanted. Made for a very pleasant experience & absolutely delighted with our purchase. This should be celebrated as It’s an rarity these days when buying anything
13 de abril de 2025
Resposta da OKA - Marlow
Dear Karen
Thank you for your lovely review! We're thrilled to hear about your positive experience at our Marlow store.
It's wonderful to know that Elouise made your visit so enjoyable and helped you find the perfect artwork. We strive to provide exceptional customer service, and we're delighted that Elouise's efforts contributed to a memorable experience.
Kind regards
OKA
A great experience
The ladies in the shop were extremely helpful
When purchasing the vase.
A beautiful shop and great experience!
16 de abril de 2025
Resposta da OKA - Marlow
Dear Melanie
We're so glad to hear you had a positive experience on your recent visit to our Marlow store!
It's wonderful to know our team was able to assist you in finding the perfect vase, and we're delighted that you enjoyed your visit.
Kind regards
OKA
Resposta da OKA - Marlow
Dear Rachel
We're delighted to hear that you found our Marlow team friendly and helpful.
We truly appreciate your positive feedback and hope to see you again soon.
Kind regards
OKA
Wonderful staff possessing patience
Wonderful staff possessing patience, listening skills and the ability to connect.
I particularly appreciate that there is no hard selling but a sympathetic appreciation of the customer’s wishes.
29 de março de 2025
Resposta da OKA - Marlow
Dear Diana
We are so pleased to hear that you had an enjoyable visit at our Marlow store and we thank you for your kind words regarding the team.
We are committed to providing a personalised experience that meets each customer's individual needs.
We hope to see you again soon!
Best regards
OKA
My mother and I had an amazing shopping…
My mother and I had an amazing shopping experience today at Oka. The 2 lovely ladies in store assisted us in finding 2 perfect lamps. We would highly recommend visiting this beautiful shop in Marlow
19 de março de 2025
Resposta da OKA - Marlow
Dear Katharine
We're so happy to hear about your wonderful shopping experience at our Marlow store! It's heart-warming to know that our team was able to help you find the perfect lamps.
We strive to create a welcoming and enjoyable atmosphere for all our customers, and we're thrilled that you and your mother had such a positive experience. We hope to see you again soon!
Kind regards
OKA
I’ve already completed this survey in…
I’ve already completed this survey in the last few days.
5 de março de 2025
Resposta da OKA - Marlow
Dear Mrs Green,
Thank you for your time and for already sharing your feedback! We truly appreciate it. If there’s anything else we can do for you, please don’t hesitate to reach out.
Kind regards,
OKA
A stunning store full of home…
A stunning store full of home inspiration and beautiful quality pieces. Knowledgeable, friendly staff complete the shopping experience.
21 de fevereiro de 2025
Resposta da OKA - Marlow
Dear Emma,
Thank you for your wonderful review! We're delighted to hear that you enjoyed our store and found it full of home inspiration and beautiful pieces. It’s also fantastic to know that our knowledgeable and friendly team helped make your shopping experience even better. We truly appreciate your support and look forward to welcoming you back soon!
Best regards,
OKA
Resposta da OKA - Marlow
Dear Samantha,
Thank you for your kind words! We're so pleased to hear that our shop assistants were helpful. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Helpful customer service at Marlow…
Helpful customer service at Marlow branch today on 30 January
30 de janeiro de 2025
Resposta da OKA - Marlow
Dear Mrs Swinson,
Thank you for your feedback! We're delighted to hear that you had a positive experience with our customer service at the Marlow branch. We appreciate your support and look forward to assisting you again in the future!
Kind regards,
OKA
Great customer service and so helpful…
Great customer service and so helpful when I couldn’t decide between two beautiful pieces.
Thank you Marlow ladies for helping me so much
20 de janeiro de 2025
Resposta da OKA - Marlow
Dear Kathryn,
Thank you for your lovely feedback! We're so glad to hear that the team at Marlow was able to help you make your decision. We’ll be sure to pass along your thanks to our Marlow store team. If you need anything else, we're always here to assist!
Kind regards,
OKA
Lovely lamp bought in Sale
Lovely lamp bought in Sale. Much bigger than I expected but I didn't look at measurements but very happy. Only issue I had was that I hadn't realised that the lampshade wasn't included and the lampshade shown with the base was no longer available.
17 de janeiro de 2025
Resposta da OKA - Marlow
Dear Cristina,
Thank you for your feedback! We're so glad to hear you're happy with your lamp purchase. We apologize for the confusion regarding the lampshade, and we appreciate you bringing this to our attention. If you need any assistance in finding the right shade, we'd be happy to help. We hope to see you again soon!
Kind regards,
OKA
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.