Good service although the chat bot doesn't communicate with customer service. Chat said that second order would be included with first as made within an hour and so postal charge would be for... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Having purchased some strip lights from the company I decided to buy som more of the same as I was very pleased with the product. Unfortunately I could not find this again on the company's website (wh... Ver mais
Three item's, two different shipments. First shipment missing two items, upon emailing a was notified that they would be arriving next day, and they did 👍. The best price you'll find on that manuf... Ver mais
A great service, I live in the Highlands and Islands and no additional charges for postage (accepted it takes a day longer, but I am 650 miles north on London, everything takes a wee bitty longer)...... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Team Olectrical is a team of entrepreneurs passionate about technology and innovation, working towards getting life easy. Our goal on Olectrical is to provide a marketplace for sellers and a single place for the customer to buy all electrical products at a discounted price and also to save money, save energy and reduce the carbon footprint.
Informações de contato
13 Barrow Hill Close, Holborough Lakes, Snodland, Kent, ME6 5FX, Snodland, Reino Unido
- +447342871224
- info@olectrical.co.uk
- olectrical.co.uk
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I've now had two WiFi items from…
I've now had two WiFi items from Electrical and have been impressed by the speed of delivery and the quality of the products.
Really happy with my perches and came…
Really happy with my perches and came on time good service
Well made
Well made, good looking,easy to use, very happy with my purchase, thanks very much,highly recommend!!!
Absolutely love my new redirector looks like picture
Absolutely love my new redirector
Excellent help from the staff
promised me free return NEVER CAME HAD…
promised me free return NEVER CAME HAD TO PAY 10 POUND TO RETURN NEVER AGAIN

Resposta da Olectrical
Cloud ceiling panels
This is our 2nd order in last 3 weeks for cloud LED ceiling panels, great value and quick delivery.

Resposta da Olectrical
Absolutely want I wanted
Absolutely want I wanted. They were delivered on time and are extremely good quality and very white as described I will be ordering more
Damaged lights
Both lights were damaged in the packets , I was able to straighten them but not happy one ok but two not exeptable
Answered questions politely and…
Answered questions politely and delivered promptly
Damaged Infra Red heater
Ordered an Infra Red heater. delivery was quick, but the glass around the element was damaged. I have emailed on 3 separate occasions but have heard nothing back. Use this company at your peril.
This may be a harsh review
This may be a harsh review. I received an email, on Thursday, apologising about problems with DPD resulting in a delay. I responded asking for a ‘when’ ETA. No response and now I receive a ‘How did we do?’
I’m sure this is an automated process error but, well, there lies the heart of many problems…
DAYS later, NO response. NO merchandise delivered. NOTHING - like customer service or who gives a sh_t points! THEY, Olectrical, obviously do not. They took my money and gave me nothing in return. May they rot!
You did not have the item available
You did not have the item available, but it was still on yopiur website
Dishonest company
Rubbish service my order was not delivered despite that I have been charged for it and on top of that I have been chasing your company by emails, filling out your online forms and leaving several voicemails despite alll that olectrical company has still not responded by emai, text or phone call. I want my full refund ASAPaa your company has failed not to deliver under the consumer rights I am entitled to a full refund and compensation. Anyone interested purchasing from this company do not. What is more insulting is that you keep sending emails for a review when you have NOT delivered my order.Disappointing, untrustworthy, unprofessional and despicable company & customer service.
Good service
You had what I wanted in stock and were able to get it to me promptly at a reasonable price
Terrible company gave wrong item and…
Terrible company gave wrong item and never corrected it, i even gave screen shots and emails, Wasn't bothered, sent me an item that was useless to me.
Vague to say the least.
Had no answers to emails re next day delivery. Order was cancelled after 3 weeks. Not the best experience.
Worst experience dodgy seller
I ordered two heaters and came damaged. Emailed the seller no one responded to my email. Worst experience ever. Never buy anything from this seller. 0 customer satisfaction. Not recommended at all!
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