Good service although the chat bot doesn't communicate with customer service. Chat said that second order would be included with first as made within an hour and so postal charge would be for... Ver mais
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Veja o que dizem as avaliações
Having purchased some strip lights from the company I decided to buy som more of the same as I was very pleased with the product. Unfortunately I could not find this again on the company's website (wh... Ver mais
Three item's, two different shipments. First shipment missing two items, upon emailing a was notified that they would be arriving next day, and they did 👍. The best price you'll find on that manuf... Ver mais
A great service, I live in the Highlands and Islands and no additional charges for postage (accepted it takes a day longer, but I am 650 miles north on London, everything takes a wee bitty longer)...... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Team Olectrical is a team of entrepreneurs passionate about technology and innovation, working towards getting life easy. Our goal on Olectrical is to provide a marketplace for sellers and a single place for the customer to buy all electrical products at a discounted price and also to save money, save energy and reduce the carbon footprint.
Informações de contato
13 Barrow Hill Close, Holborough Lakes, Snodland, Kent, ME6 5FX, Snodland, Reino Unido
- +447342871224
- info@olectrical.co.uk
- olectrical.co.uk
4,2
Muito Bom
271 avaliações
Não respondeu a avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service.
Excellent service ordered online arrived very quickly. Five stars.
3 de fevereiro de 2022
Almost a week now since I ordered from…
Almost a week now since I ordered from this company. Received and email on Tuesday to say item had been dispatched and a link for tracking will be sent to follow its path. It’s now Sunday, six days since email and still no hint of tracking link or item itself. If I’d known the service was going to be this bad I would have bought if of Amazon who where guaranteeing a 48 hrs delivery. This company needs to take a serious look at its public relations. Totally unsatisfactory situation.
30 de janeiro de 2022
Poor After Sales Services - Replacement of a faulty product
Need a replacement for a faulty product.
I have sent two emails and made two phone calls, the latter only went directly an answering machine. To-date, I have not receive any acknowledgement from either.
Order No. 2472
26 de janeiro de 2022
So far I'm happy with the ENER-J…
So far I'm happy with the ENER-J outdoor socket, however the instructions are way too small to read !!!
25 de janeiro de 2022
Easy to order arrived straight away.
21 de janeiro de 2022
Easy payment and quick delivery of good…
Easy payment and quick delivery of good quality and value stock.
21 de janeiro de 2022
Good product and fast delivery
19 de janeiro de 2022
Good product and great service.
Good product and great service.
I am very pleased with the infra red heaters.
16 de janeiro de 2022
Next day is more like next week or so.
15 de janeiro de 2022
A very quick delivery with an extremely…
A very quick delivery with an extremely well packed item, which was exactly as described. Thank you.
13 de janeiro de 2022
Good product & fast delivery
Good product & fast delivery
Very happy customer 5 xxxxx
12 de janeiro de 2022
Very good service
7 de janeiro de 2022
Quick and easy to order
Quick and easy to order, came as described, easy to fit. Updated throughiut with delivery information.
7 de janeiro de 2022
Olectrical got me the answer I needed!
I needed a bit of guidance to get the new switch to work with Alexa - I tried to contact the manufacturer myself but failed to get a reply. However, Olectrical quickly got me the information I needed. Thanks!
21 de dezembro de 2021
Excellent!
Very fast delivery. Compact, lightweight and bright. Exactly what I wanted
12 de dezembro de 2021
Prompt and efficient
Brought a KAISA heater, had a issue with smart functionality. Olectrical contacted the manufacturer on my behalf. Kaisa then contacted me direct. Problem solved in no time. Wasn't a problem with the heater works perfectly now was phone update and playstore issue.
10 de dezembro de 2021
Avaliação não solicitada
Next day delivery
8 de dezembro de 2021
Great service
7 de dezembro de 2021
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