Firstly, their tools are subpar, nothing really special. Customer service is terrible! My order got shipped to the wrong city and their response was “wait for 7 days to see if it shows up”. The guy I... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
First non-impact ball universal joint I have seen - design is different from others that use flutes or segmented mechanisms. These roll smoothly and don't bind anywhere in 360 degrees of rotation.... Ver mais
Exceptional. When trying to buy one of your products from another country I found that I was unable to successfully complete the transaction because of issues with the phone number. I reached out to... Ver mais
I made a minor mistake with shipping details when I placed my order. Simon called back and fixed everything. It's great to see a small company that takes customer experience very seriously and does... Ver mais
Detalhes da empresa
Escrito pela empresa
Our mission guides us to manufacture the best professional quality tools & organizers while offering them at an affordable price. Our products are made in USA, Germany and Taiwan, this information is visible in the specifications section of each product. We hire only the best in the business to design, test and produce our tools to ensure that they exceed ASME™ & ISO standards & certifications, life expectancy measures and, most importantly, your expectations. During our production process, we also have all of our tools professionally tested by local heavy-duty service shops located in Nisku, Alberta; Canada's oil capital.
Informações de contato
3-1807 2nd Street, T9E0W8, Nisku, Canadá
- 1-877-252-6572
- support@olsatools.com
- olsatools.com
4,2
Muito Bom
195 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Worth the wait!
I finally got an Olsa 6 in. Vise and all I can say is Wow! Forged steel, not cast, and unreal quality. They are so popular, they stay sold out, took me a 3 month wait. I highly recommend this tool. I am completely satisfied with my purchase and the customer service.
25 de setembro de 2022
Very good products used them the first…
Very good products used them the first day I got it
2 de outubro de 2022
Free shipping is not great, but customer service is great.
Free shipping is great, except for when Olsa chooses to use a sub par currier. Tracking shows that my order went from Arizona to California before getting lost on the way to Oklahoma. My experience so far does not inspire confidence in this company.
UPDATE...Osla Tools stepped up and immediately sent out a replacement order as soon as my order appeared to be lost by the shipping currier.
This is fantastic customer service and I am very pleased!
3 de outubro de 2022
Excellent quality
Excellent quality, exactly as expected.
Two comments to the vise construction:
1. jaw inserts are about 3/4" (20 mm) wide. This is the same as my 4" vise. I would like to have slightly wider jaw inserts on 6" then on 4" vise
2. The handle is 9" long total end to end and rather thin. My 4" vise handle both longer and thicker. I can use a cheater pipe to tighten the vise but rather have a longer handle so I do not need one.
23 de setembro de 2022
Tools look great and seem to be made…
Tools look great and seem to be made really well. that where fast shipping. at a great price.
23 de setembro de 2022
Olsa makes very good and very ingenious…
Olsa makes very good and very ingenious organization pieces that makes your tool box much easier to use. I highly recommend for everyone. Wish their magnetic organizers were designed for "other brands" of tools, almost universal, but some sockets do not fit the holes provided. Maybe a roadmap selling point for the future.
15 de setembro de 2022
Olsa Tools are the best!
Olsa Customer Support is off the charts. Very high quality tools
12 de setembro de 2022
Solid
Works as it should. Excellent quality and a great price. I will have more Olsa tools in my garage.
16 de setembro de 2022
Definitely recommended
Great customer service with a quick response. They immediately helped correct a small issue. The tools feel great during use and the price is more than reasonable. Definitely recommended.
9 de setembro de 2022
Fast shipping and quality products
Fast shipping and quality products. Purchased the socket rails. Best rails I’ve ever used. Holds impact sockets and can remove one socket without having the other tools fall. Would buy more.
9 de setembro de 2022
Product looks great
Product looks great. Havent had a chance to try them, but they look like they will be great!
12 de setembro de 2022
The tools are very nice and I was…
The tools are very nice and I was impressed with customer services quick response to a delivery question. Over the holiday weekend no less. Nicely done!
3 de setembro de 2022
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.