It's our second order with omakase. They are very understanding & helpful. They are very responsive as well. Parcels that we received are very well packed , securely without any damage. Received on ti... Ver mais
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Veja o que dizem as avaliações
I have placed several orders now with Omakase for my eCommerce business. It has been a very pleasant experience. The staff are prompt and friendly. The orders were executed smoothly from quotation to... Ver mais
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It was our first order with Omakase. The support and attention we received from the beginning of the order process continued until the products were delivered. Our order was shipped on the promi... Ver mais
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We have been working together with Omakase for years. Omakase is a great place to find the products that our customers looking for. If we have special needs Omakase will do everything possible to find... Ver mais
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Detalhes da empresa
Escrito pela empresa
BtoB wholesale platform from Japan. Skin care products/ Cosmetics, Food & Snacks etc. Japanese labelling & Packaing - just like shopping at the stores in Japan. Barrier-free communication. We ship worldwide by DHL /Air Cargo /Container(FCL) or Pick-up.
Informações de contato
22-17 Nakazawa Chou, Chuo-ku,, 430-0904, Hamamatsu, Japão
- +81535828200
- info@omakasejp.com
- omakasejp.com
4,6
Excelente
105 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Its a great wholesale platform which I…
Its a great wholesale platform which I will recommend
6 de novembro de 2023
Resposta da Omakase Japan Wholesale Platform
Thank you for shopping at Omakase Japan Wholesale Platform.
We are glad to know that you are satisfied with our service again. We are looking forward to working with you in the near future.
Good service
1 de novembro de 2023
Avaliação não solicitada
Resposta da Omakase Japan Wholesale Platform
Thank you for shopping at Omakase Japan Wholesale Platform and thank you for your rating and comments. We are glad to know that we could provide you a satisfactory service. If you notice anything that we should improve, please let us know so we can give our customer easier and more comfortable shopping experience.
Their customer service is absolutely…
Their customer service is absolutely the best so far, they are extremely nice and quick to respond to messages and delivery is fast
Above all their products is the best
Process
8 de novembro de 2023
Avaliação não solicitada
Resposta da Omakase Japan Wholesale Platform
Thank you for shopping at Omakase Japan Wholesale Platform and thank you for your rating and comments. We are glad to know that we could provide you a satisfactory service. We will strive to be able to give you even better service so that we can hold a long-time partnership with you. Looking forward to working with again soon.
Resposta da Omakase Japan Wholesale Platform
Thank you for shopping at Omakase Japan Wholesale Platform.
We are glad to know that you are satisfied with our service. Please let us know if there is anything we should improve to make our service even better.
We are looking forward to working with you in the near future.
Unparalleled Excellence: My Omakase Experience
Introduction:
As an avid fan of Japanese skincare and a connoisseur of authentic Japanese snacks and drinks, I have been fortunate enough to stumble upon them, they’re remarkable Japanese skincare wholesaler that offer a diverse range of products. Today, I am thrilled to share my unparalleled experience with Omakase, highlighting their exceptional communication, seamless shipping, and immaculate product delivery. Having recently completed my seventh order with them, I can confidently say that they have consistently exceeded my expectations.
Communication:
One of the key aspects that sets Omakase apart from other wholesalers is their exceptional communication. From the very first interaction, their team demonstrated a genuine dedication to customer satisfaction. Each time I reached out to inquire about a product or seek advice on skincare recommendations, their knowledgeable and friendly staff promptly responded with valuable insights and personalized suggestions. Their attentiveness and willingness to go the extra mile truly made me feel like a valued customer.
Shipping and Packaging:
Omakase's commitment to delivering products in pristine condition is nothing short of extraordinary. With my seven orders, I was amazed by their meticulous attention to detail when it came to packaging. Every item was carefully wrapped and secured to ensure its safe journey to my doorstep. Furthermore, their shipping process was seamless, with timely updates provided at every stage. I never had to worry about the whereabouts of my package, as they gave a timeline and kept me informed every step of the way.
Product Quality:
Omakase's selection of Japanese skincare products, snacks, and drinks is simply unparalleled. From renowned skincare brands to unique snacks that cannot be found elsewhere, their inventory is a treasure trove for enthusiasts like myself. The products I received were all authentic, of the highest quality, and carefully curated. Their commitment to sourcing genuine and premium products is evident in every purchase.
Conclusion:
In conclusion, my experience with them has been nothing short of extraordinary. As a loyal customer who has placed seven orders with them, I can confidently vouch for their exceptional service, exemplary communication, and dedication to delivering products in impeccable condition and as the famous terminator once said , I WILL BE BACK :)
Cheers
2 de outubro de 2023
Resposta da Omakase Japan Wholesale Platform
Thank you for shopping at Omakase Japan Wholesale Platform and taking the time to leave us a comment here. We truly appreciate your kind words and feedback. It means a lot to us to know that you had a positive experience with us. We look forward to serving you again in the near future.
Fastest and trust worthy
2 de outubro de 2023
Resposta da Omakase Japan Wholesale Platform
Thank you for shopping at Omakase Japan Wholesale Platform.
We are glad to know that you are satisfied with our service. Please let us know if there is anything we should improve to make our service even better.
We will strive to provide our customers even better services.
We are looking forward to working with you in the near future.
Resposta da Omakase Japan Wholesale Platform
Thank you for choosing Omakase Japan Wholesale Platform and taking your time giving us your comment on Trust Pilot. We will strive our best to improve our web site as well as the customer services to provide our customers more smooth and confortable shopping experience.
Good Price, Fast Shipping & Low MOQ
The price is reasonable. Certain items are even cheaper than when I order box quantities from other wholesalers. What's great is their customer service, fast shipping, and low MOQ & MOA.
12 de junho de 2023
Avaliação não solicitada
Resposta da Omakase Japan Wholesale Platform
Thank you for shopping at Omakase Japan Wholesale Platform.
We are glad to know that you are satisfied with our service. Please let us know if there is anything we should improve to make our service even better.
We will strive to provide our customers even better services.
We are looking forward to working with you in the near future.
5-Star Shop
Omazake impresses with its exceptional product quality, ensuring all items arrive in pristine condition. Their customer service is equally commendable - responsive, helpful, and courteous. The entire experience is a testament to their dedication to customer satisfaction. A truly remarkable shopping destination. Highly recommended!
2 de outubro de 2023
Avaliação não solicitada
Resposta da Omakase Japan Wholesale Platform
Thank you for shopping at Omakase Japan Wholesale Platform.
We are glad to know that you are satisfied with our service. Please let us know if there is anything we should improve to make our service even better.
We will strive to provide our customers ever better services.
We are looking forward to working with you in the near future.
Home page easily can cheak that process please.
Easily can product get and home page easily can cheak product .little bit product price less please .
29 de setembro de 2023
Avaliação não solicitada
Resposta da Omakase Japan Wholesale Platform
Thank you for using Omakase Japan Wholesale Platform. Some of our customers have also pointed out that our webpage is not easy to navigate. We we are in the process of improving it to make it more user friendly page by the beginning of next year. Sorry for the inconvenience. I hope to be able to work with you soon.
They were very helpful in letting us…
They were very helpful in letting us change our order up a few times to get it to the exact way we wanted.
12 de julho de 2023
Resposta da Omakase Japan Wholesale Platform
Thank you for shopping at Omakase Japan Wholesale Platform.
We are glad to know that you are satisfied with our service. We will strive to provide our customers ever better services.
We are looking forward to working with you in the near future.
Outstanding service at Omakase
Outstanding service at Omakase. The team always responds so quickly with all of my million questions and still very patient. They even packed all the products very nicely and reduced packaging a lot but products are still all good after travelling a long distance. Very happy with them and looking forward to work with them more and more.
3 de agosto de 2023
Avaliação não solicitada
Resposta da Omakase Japan Wholesale Platform
Thank you for shopping at Omakase Japan Wholesale Platform.
We are glad to know that the products are delivered all intact. We will strive to provide our customers ever better services.
We are looking forward to working with you in the near future.
Best customer service
Best customer support. Fast replies and clear information. We will continue to work with Omakase team
3 de julho de 2023
Resposta da Omakase Japan Wholesale Platform
Thank you for support to Omakase Japan Wholesale Platform and thank you for giving us a positive comment.
We will strive to be able to give our customer a better service.
Looking forward to working with you again soon!
One of the best wholesaler i’ve come…
One of the best wholesaler i’ve come across, price are great and their service is awesome. Love working with Omakase
28 de julho de 2023
Avaliação não solicitada
Resposta da Omakase Japan Wholesale Platform
Thank you for shopping at Omakase Japan Wholesale Platform and giving us a supreme rating and comments.
Looking forward to working with you in the near future.
Great communication and fast delivery
I’m very satisfied with my purchase, great customer service and very fast non problematic delivery.
12 de junho de 2023
Resposta da Omakase Japan Wholesale Platform
Thank you for shopping at Omakase Japan Wholesale Platform. We are glad to know that we are able to provide you a satisfactory service.
We are looking forward to working with you in the near future.
Waiting for your order!
Best place to buy Japanese Beauty…
Best place to buy Japanese Beauty product. Amazing support from staff and orders are always delivered on time.
14 de junho de 2023
Avaliação não solicitada
Resposta da Omakase Japan Wholesale Platform
Sorry for the late response.
Thank you for shopping at Omakase Japan Wholesale Platform and leaving us a positive review. We are looking forward to work with you again soon!
Communication with the staff was…
Communication with the staff was efficient, and they were very thorough when a product wasn’t exactly the same as the one I ordered (updated to 2023 packaging). All the products arrived in good condition.
14 de abril de 2023
Avaliação não solicitada
Resposta da Omakase Japan Wholesale Platform
Thank you for giving us a positive comment.
We are relieved to hear that you have already received your parcel since it was the first time that we send a parcel to Canada via sea. The delivery was fast!
We are looking forward to work with you in the near future.
Great Service and prompt delivery
27 de abril de 2023
Resposta da Omakase Japan Wholesale Platform
Thank you for shopping at Omakase Japan Wholesale Platform.
Thank you also for your good review. We strive to continue providing a satisfactory service to our customer.
Outstanding Customer Service and…
Outstanding Customer Service and High-Quality Japanese Products
I recently purchased skincare products from this Omakase and I'm incredibly impressed. The staff provided exceptional customer service, answering my questions promptly and guiding me through the ordering process. The packaging was impeccable, ensuring the products arrived in perfect condition. I highly recommend this company for their outstanding service and their products!
16 de abril de 2023
Resposta da Omakase Japan Wholesale Platform
Thank you for shopping at Omakase Japan Wholesale Platform.
Since it was the first time we ship to your country, we are relieved to hear that you have received your parcel without any damage.
We are looking forward to working with you again soon!
Fantastic!
This company is absolutely amazing. Excellent customer service, prompt shipping, regular updates.
Don’t hesitate to order from them.
They are very good!
23 de maio de 2023
Avaliação não solicitada
Resposta da Omakase Japan Wholesale Platform
Thank you for shopping at Omakase Japan Wholesale Platform! We are glad to know that you are satisfied with our service.
We hope that your new order will also be delivered smoothly and intact.
We will try our best to keep the good service level so the customers can shop from us without feeling any anxiety or irritation.
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