One.World Avaliações 242

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered from One.world before and their customer service is good. Keep you up to date with your order and progress of order. Ordered side tables and the quality is excellent once again. Required... Ver mais

Avaliado com 5 de um total de 5 estrelas

The trays are just beautiful! Almost too pretty to obscure the stylised flowers with glasses or other things. I am very tempted to use the larger one as a display object on the wall. Highly recommend... Ver mais

Avaliado com 5 de um total de 5 estrelas

Smashing quality,fast safe delivery,and also the policy of planting trees for each item sold. One of the items purchased was a Rug which is really nice,I would recommend One.World,it offers items tha... Ver mais

Avaliado com 5 de um total de 5 estrelas

First time purchasing from one world did a large order which included table side table mirrors and some smaller decorative items all arrived very well one small little problem with one ornamental ob... Ver mais

Detalhes da empresa

  1. Loja de artigos domésticos
  2. Loja de Móveis
  3. Loja de Iluminação
  4. Loja de espelhos

Sobre One.World

Escrito pela empresa

Creating statement designs for everyday living, One.World has been transforming our homes since 1990.

With a skilfully crafted collection of furniture, lighting, and homeware, One.World products are built to last. With accessible pricing and an environmentally conscious mindset too, what’s not to love?

Visit www.one.world to explore the full collection.

Our Shipping Promise

Delivered within 2-3 working days

All standard size items ship from our UK warehouse and arrive within 2–3 working days. Need it sooner? Choose Next Day delivery at checkout.

Informações de contato

One.World

One order, one tree 🌿 Together we’re growing something good.

4,8

Excelente

O TrustScore é 5 de um total de 5

242 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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Avaliado com 3 de um total de 5 estrelas

Late delivery

Delivered 5 hours after given time. Late communication from the deliverer

13 de fevereiro de 2025
logotipo da One.World

Resposta da One.World

Hi Melvin,

We’re really sorry that your order was delayed, and we completely understand how frustrating that must have been. At One.World, we pride ourselves on our delivery promise, so it’s disappointing when things don’t go as planned.

We’d love the opportunity to look into this for you with our carriers - please reach out to our team by emailing us at shop@one.world, and we’ll be happy to discuss what happened and see how we can make it right.

Thank you for your feedback, and we hope to serve you again soon!

Best wishes,

Jonathan

Avaliado com 5 de um total de 5 estrelas

Stylish and beautiful

Very quick delivery, very pleased with purchase, they are larger than on the description which I already suspected would be the case, lots of detail on them. Quite versatile, Christmas decoration or year round, look lovely with tea light in or could use in the bedroom as trinket boxes. Very stylish and glamorous , lovely as just a decorative piece too.

2 de janeiro de 2025
Avaliado com 4 de um total de 5 estrelas

Waltham round tray

The Waltham round tray is a lovely product, everything I wanted. It was well packaged to protect it. The only negative would be the length of time it took to arrive, but that was probably due to the Christmas holidays.

27 de dezembro de 2024
Avaliado com 5 de um total de 5 estrelas

Great Customer Support

I had a problem with the delivery of my product.
Whilst this was frustrating for all concerned the team at One.World could not have been more helpful. That in itself deserves. “Shout out” as it’s the help you receive when things go a bit wrong which is appreciated.

27 de novembro de 2024
Avaliado com 3 de um total de 5 estrelas

Great wine cooler - once I'd got it!

Great product, promptly dispatched but delivery kept being delayed. Communication was poor. I was asking for updates which were ignored

28 de novembro de 2024
logotipo da One.World

Resposta da One.World

Hi Shirley,

I want to sincerely apologize for the unexpected delay regarding your order, as well as the lack of communication you experienced during this time. I’m relieved to know that you received your order on December 4th, even though it arrived just outside of our usual 2-3 day delivery time. and that you're happy with your wine cooler.

I completely understand how frustrating it can be when you don’t receive timely updates or responses to your inquiries. After looking into this further we discovered that your email was unfortunately marked as resolved due to a human error on our part. This is certainly not the standard of service we aim to provide, and I appreciate you bringing this to our attention. Your feedback is incredibly valuable to us, and I want to assure you that we are fully committed to taking the necessary steps to improve our service.

Kind Regards,
Jonathan

Avaliado com 5 de um total de 5 estrelas

Quick delivery and very helpful…

Quick delivery and very helpful customer service. I bought dining table and chairs. For functionality wise I have some issues like, dining table absorbs stains right away and chairs a bit higher than standard and my legs are on the air but these are not big issues for me. I enjoy my furnitures and visit their store time to time. Thank you

27 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

Superb furniture

Superb furniture - we have bought pieces for every room. The team were extremely swift and punctual with delivery and the furniture is amazing.

6 de janeiro de 2024
Avaliado com 5 de um total de 5 estrelas

Awesome Shopping Experience

A great experience from start to finish. Friendly staff who know a lot about their products. The centre-piece we bought is fantastic quality. What a pleasure dealing with the One.World team.

18 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

The manager Salvador

The manager Salvador ? Was initially super helpful and friendly

When i revisited his colleague was also efficient and helpful

The delivery was fantastic- communication providing updates was excellent- Brian was so on it !

12 de novembro de 2024

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