One Day Tests - Cambridge Avaliações 112

O TrustScore é 5 de um total de 5

4,8

Cambridge Place, CB2 1NS Cambridge, England, GB


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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Booking could be simpler, for the situation where you're not able to be your own phlebotomist. As it's not possible to export results as csv or some other form, you need to go through the additional... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The nurse was excellent - I am scared of needles and I did not feel a thing. The clinic was extremely clean and my results were back swiftly. I had an excellent experience and I will certainly be goin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Test kit arrived promptly was easy to understand, received a email the day after I sent blood sample back, results were emailed to me later that day. Excellent service and wouldn’t hesitate to recomme... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Clean environment, with a professional clinician who was clearly expert at drawing blood. I was a little nervous about this, given the question on the form, namely "do you consent to a third draw att... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Exame de Sangue

Escrito pela empresa

Accessible and affordable private blood testing clinics, home kits and phlebotomy nurse visits. Huge range of biomarkers, monitoring panels and health screenings. Same or next day results on over 300 biomarkers!


Informações de contato

  • Cambridge Place, CB2 1NS, Cambridge, England, Reino Unido

4,8

Excelente

O TrustScore é 5 de um total de 5

112 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 96% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Home test is impossible to use

Home test is impossible to use. They then want to charge £29 to have the test in one of their clinics. Will not offer refunds. Well dodgy.

10.04.25 Still no refund from these cowboys.

9 de junho de 2025
Avaliação não solicitada
logotipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Hi Paul, Sorry to hear you had difficulty using the home test kit. If customers either can't or don't want to use the home test kit then we suggest visiting one of clinics. That choice is entirely up to the customer.

Looking at our records, you decided to book a clinic visit, which you didn't attend. When you contacted us, we refunded you the full amount and even waivered the £10 admin fee.

We would appreciate it if you would amend your review and we wish you well with your blood testing requirements in the future.

Avaliado com 5 de um total de 5 estrelas

Quick & Easy - No issues whatsoever

Super easy to book, turned up 30 minutes before my appointment and was invited in. Very kind and professional, no issues with the blood test itself either - quick and easy. Results were delivered within half a week (with one being the next day), and were easily accessible. Would 100% recommend.

23 de abril de 2025
logotipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Thank you very much for leaving us a review

Avaliado com 5 de um total de 5 estrelas

Good experience booking and giving a blood test

I had a good experience booking and giving a blood test. Very friendly service and super fast. I got the results the next day. Thank you!

25 de março de 2025
logotipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Really happy to hear about your experience with us. Thank you for leaving a review.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, visited the Cambridge testing facility, very friendly service and super quick and efficient. Results were equally as fast, within 24 hours. Thank you!

2 de abril de 2025
logotipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Thank you very much for your amazing review of our service.

Avaliado com 5 de um total de 5 estrelas

Very professional service

Very professional service
10/10

29 de março de 2025
logotipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

We really appreciate your review and the 5-star rating. Thank you.

Avaliado com 5 de um total de 5 estrelas

Quick blood take

Thanks. It was easy with walk in analysis- really worked quick and no pain

12 de março de 2025
logotipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Thank you for the 5* review. We really appreciate it.

Avaliado com 5 de um total de 5 estrelas

The appointment was very quick

The appointment was very quick, the person who took the sample was kind and professional. I recieved the results extremely quickly, about 2 days after I did the test.

I would definitely recommend, I have booked follow up tests with them.

Edit: I have since been back for follow up tests, great experience as said before. This time I got the results the next day!

4 de março de 2025
logotipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Thank you very much for your kind words and recommending our service. We look forward to seeing you again soon.

Avaliado com 5 de um total de 5 estrelas

Painless

Swift, friendly service and painless blood draw.

19 de fevereiro de 2025
logotipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Great to hear. Thank you for leaving us a 5* review.

Avaliado com 5 de um total de 5 estrelas

I visited the Cambridge clinic

I visited the Cambridge clinic, the phlebotomist was a lovely lady. Made me feel at ease and was very caring when taking blood. She made sure I felt ok and explained about the health dashboard. I received my results very quickly and it was easy to understand. I recommend this company and I will visit again for sure. Thank you

13 de fevereiro de 2025
Avaliação não solicitada
logotipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

So pleased to hear we were able to help. Thank you for recommending our service.

Avaliado com 4 de um total de 5 estrelas

Blood test

I ordered the test after watching the information video on line. Once the test arrived it was a little tricky taking the sample but I managed to complete the sample and send it off. The results came back really quickly and I was able to do some research on my results on line. I was offered a 15 minute consultation with a doctor to review the results but I found this quite expensive at £85. I appreciate time spent by a doctor is going to be expensive but in my experience discussing the results of a blood test shouldn’t take too long and therefore I feel the quotation was too high.

5 de fevereiro de 2025
logotipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Hi John, Thank you leaving a review and providing your feedback. In regards to the doctors appointments we price this as competitively as possible and the cost is not just for the appointment but also the time prior to the appointment for our GPs to review the blood test results in detail prior to the appointment. Its important our GPs don't rush this to ensure they offer the very best guidance to our customers.

Avaliado com 5 de um total de 5 estrelas

I was very nervous about the whole…

I was very nervous about the whole thing. Very confused about what I needed to ask. The person was great, very kind, reassuring and knew what needed to be done. Also, no pain!
Highly recommended and will use again.
Michelle

31 de janeiro de 2025
logotipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

So pleased to hear we were able to help. Thank you for recommending our service.

Avaliado com 2 de um total de 5 estrelas

No PPE worn, hands not washed and dirty towel on bed used from previous patient

The Phlebotomist was lovely however after filling in the forms, I didn't see the phlebotomist wash her hands and during this time she was setting up from the last client leaving, there also was no wipeable bed or couch roll or anything. Just a towel on the bed that the patient previous had also sat on which shocked me considering the room is used to take blood. Then after touching various things like a sharps bin, laptop, pen and clip board, without washing her hands she then was about to take my blood. I looked away so I didn't see and then when I looked round I noticed the lady was only wearing one glove and had taken my bloods without proper PPE on which shocked me. Overall I have left feeling a little concerned about the hygiene and cross contamination at this location. I paid £170 for a private service and I'm very disappointed.

27 de janeiro de 2025
Avaliação não solicitada
logotipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Dear Danielle, The Phlebotomist in Cambridge suffered an unfortunate fall and hurt her hand/arm last week. This was brought to the attention of our clinical governance team and a risk assessment was carried out, as to whether she was fit to carry on with her duties. This risk assessment was satisfactory and the phlebotomist was also happy to carry on, however the glove on her injured hand was quite painful.

Whilst there is no requirement to administer the phlebotomy session in gloves, we, as a company, adhere to this wherever possible. Given that, in this particular case, dispensation was issued for one (injured) hand. Again, to confirm, there is no requirement from our clinical team or regulatory bodies to perform phlebotomy in gloves, as long as other infection control policies are followed, such as (in this particular case), long term, clinically approved, sanitisers. We are also aware that you were asked if you were happy to carry on with the appointment, which you agreed to.

In regards to the cover for the bed, and whilst the bed is disinfected after every appointment, due to an earlier rip, at the top of the bed (which was outside of our control and we were unable to correct immediately prior to your visit) this section was covered. We have now using our own disposable covers, whilst the unit is being replaced. I would like to reassure you, we have taken immediate action on this.

Avaliado com 5 de um total de 5 estrelas

Convenient

Convenient, efficient and speedy results

4 de dezembro de 2024
logotipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

Thank you for the 5* review. We really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Excellent nurse

Appointment made within days. Nurse drew blood painlessly. Results came back sooner than promised and were clear.

27 de novembro de 2024
logotipo da One Day Tests - Cambridge

Resposta da One Day Tests - Cambridge

We are very happy to hear about the service you received from us. Thank you spending the time to leave us a review.

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