Absolutely ridiculous honestly. Trying to verify my ID and it simply will not let me, therefore I have no way to verify my identity or place any orders.
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Veja o que dizem as avaliações
I was searching the Internet for a specific type of wound dressing. So I came across Online Pharmacy 4U by chance. They were reasonably priced compared with other sites. Ordering was easy and so was c... Ver mais
It's always risky buying medical items online, but so far, for the items I've bought throught them, I've found online-pharmacy4u.co.uk appears to provide what it offers - rather than mere lookalik... Ver mais
I placed an order 10th December and paid extra for fast shipping. Having not heard anything or received my order a week later I contacted them. I was informed the item was out of stock (no mention of... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Get the same genuine medicines delivered to your door in as little as 24 hours as you would from your GP - without the wait.
Informações de contato
London, Reino Unido
- 0207 100 3786
- info@online-pharmacy4u.com
- online-pharmacy4u.co.uk
Respondeu a 69% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The order came on time
The order came on time, well wrapped and in excellent condition.
Absolutely ridiculous honestly
Absolutely ridiculous honestly. Trying to verify my ID and it simply will not let me, therefore I have no way to verify my identity or place any orders.
Cheaper compared to other companies and…
Cheaper compared to other companies and stores.Easy to order and efficient postage.
Safe and reliable
I was searching the Internet for a specific type of wound dressing. So I came across Online Pharmacy 4U by chance. They were reasonably priced compared with other sites. Ordering was easy and so was check out. I was updated as to my delivery and arrived within time frame given. I have since placed another order as such a good company
Excelent service from Pharmacy 4U
I've used online Pharmacy 4U a few times and it has been a good experience every time. Fast deliveries and items safely packaged.
Reliability and ease of ordering
Ease of ordering, products availability, reasonably priced, quick delivery, reliability
Great Experience
My first experience purchasing from Online Pharmacy 4U and I was very impressed. The ordering procedure was simple, straightforward and quick, and the delivery was super-speedy, with a courier who was friendly, courteous and caring.
Quick and efficient
Quick and efficient. No mistakes. Thank you.
Superb
Easy ordering of items I needed. Swift delivery and on time.
Online Pharmacy 4U
I like getting my products from this company, they are easy to use and very affordable and they are very reliable,, their service is excellent
Ordering was fine but I have a problem…
Ordering was fine but I have a problem with my MJ pen and they are not listening to what I am saying which is very frustrating
Fantastic service
Fantastic service, my order was acknowledged on the same day and the following day I received confirmation that the order had been sent to me. And yes I did receive it, well wrapped up and it came the next day so outstanding service throughout. I knew Online pharmacy was good, I've used them before and they were superb then too. An item you buy from them is always good but it's the colleagues who work for Online pharmacy that do all the work, and they do it brilliantly. Thank you and all your colleagues for such stellar service, you're actually worth a couple of stars more!! Many thanks
Order arrived, but communication was contradictory
I placed an order on 21 February 2026, and it arrived on 28 February 2026. I want to be clear that delivery itself was not the problem.
The problem was the confusing emails I received after ordering.
After I placed the order, I sent proof of ID which already included my address.
After that:
I was asked to confirm my address again, which I did.
I was then told my address was not needed because the order had already been shipped, and I was given a tracking number.
A few days later, I was asked again to provide my address.
The company kept changing its position between:
“We need your address to ship your order”
and “Your order has already been shipped, so your address is not needed”
This went on for several days and appeared to involve different staff who were not communicating with each other.
When I raised this, I was later told it was due to a “system glitch”. While I accept the apology, this does not explain why I was still being asked for my address after being told the order had already been sent.
In short:
Product arrived ✔️
Communication was disorganised and unnecessarily stressful ❌
I hope the company improves its internal checks so customers are not repeatedly asked for the same information after being told it is no longer required.
I ordered 4 Contour Next blood test…
I ordered 4 Contour Next blood test strips, which arrived in good time but I failed to inspect them propely snd to my horror, they are not contour next and I cannot test my blood tonight. So have had to order with next day delivery. Very disappointed and now I have 3 plus the one box I opened tonight to extract a test strip only to discover the mistake
Once again their tech lets them down!
Once again their tech lets them down!! Tried to reorder a prescription and keep getting the 'buffer circle' !! Tried this for three days now and still can't order anything!!
Great service will continue to use in…
Great service will continue to use in future 👍
Excellent
Excellent range of products. Easy ordering process and very efficient and quick delivery. Wish more online companies were like this.
Expired child nutrition product supplied – refund refused!
We have ordered 1no NEOCATE Junior on 06/02/2026. Upon receipt we discovered that the expiration date stamped on the product is 01/11/2025, meaning the product was already expired at the time of delivery. We have flagged this up with the providers team immediately, attaching photographic evidence and requested a refund using the e-mail, given in their order form. We have received responses rejecting our clime stating that the batch details do not match their dispatched records and the product hasn’t been supplied by their unit?!
In addition, this response raises several serious concerns:
*How could an expired specialist infant/child nutritional product be in circulation?
*How are Online Pharmacy 4U batch verification and dispatch controls managed?
*What safeguards are in place to prevent expired medical nutrition products from reaching consumers?
*If you assert that the product was not supplied by your unit, what investigation has been conducted to verify this claim?
This matter has now been escalated for independent third-party investigation.

Resposta da Online Pharmacy 4U
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