Online Psychiatry Avaliações 

45
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Dr. Merola was extremely kind and helpful. I had waited longer than I should have to schedule an appointment and was running out of medication and he went out of his way to make sure that I received... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I can't recommend Dr. Merola highly enough. He has been incredibly supportive, compassionate and professional throughout my 7 month journey, from helping me during a mental health crisis to guiding... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our only wish is that we found Dr Claudia earlier! She was incredibly thorough and took the time to review our daughter’s notes beforehand. Our daughter is 8 years old and is autistic with a PDA profi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The Medical Secretary is Lovely. So Kind and Helpful. Really Nice. The Psychiatrist I had, was Dr Teresa Gomez Alemany. She is Very Experienced, Thorough, Kind and Professional. I had the Most Won... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Clínica de saúde mental
  2. também em
  3. Consultor de Saúde
  4. Psicólogo
  5. Psicoterapeuta
  6. Psiquiatra
  7. Serviço de saúde mental

Escrito pela empresa

Online Psychiatry is a leading UK-based online mental health clinic providing expert psychiatric assessments, diagnosis, treatment, and ongoing support for adults, children, and adolescents across the United Kingdom. Our mission is to make high-quality mental healthcare accessible, convenient, and compassionate, regardless of where our patients live. Our team consists of GMC-registered consultant psychiatrists and accredited mental health professionals with extensive experience in diagnosing and treating a wide range of conditions, including ADHD, Autism Spectrum Disorder (ASD), anxiety disorders, depression, mood disorders, trauma-related conditions, OCD, eating disorders, and other complex mental health concerns. Every assessment and treatment plan is tailored to the individual and follows evidence-based clinical guidelines, including NICE recommendations. At Online Psychiatry, we understand that accessing mental healthcare can sometimes feel overwhelming. That's why we offer secure and confidential video consultations, allowing patients to receive specialist support from the comfort and privacy of their own homes. Our streamlined online booking system and rapid appointment availability help patients access care quickly, with many appointments available within 24–48 hours. We provide comprehensive ADHD and ASD assessments, general psychiatric evaluations, medication management, psychotherapy, follow-up care, and second opinions. Our clinicians work collaboratively with patients to develop personalised treatment plans that support long-term wellbeing and positive mental health outcomes.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

45 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(45)

45 avaliações nos últimos 12 meses

Escreva uma avaliação
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Avaliado com 5 de um total de 5 estrelas

My consultation went extremely well

My consultation went extremely well, Dr Merola was very helpful and considerate of my problems and needs and conduced the appointment with care.
I would very much recommend Online Psychiatry.

22 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really warm and welcoming

Really warm and welcoming

11 de setembro de 2026
Avaliação não solicitada
logotipo da Online Psychiatry

Resposta da Online Psychiatry

Thank you for taking the time to leave feedback. We’re so pleased to hear that you had a positive experience, and we’ll be sure to share your kind words with the team.

Avaliado com 5 de um total de 5 estrelas

Kind and helpful

Dr. Merola was extremely kind and helpful. I had waited longer than I should have to schedule an appointment and was running out of medication and he went out of his way to make sure that I received my prescription very quickly.

8 de setembro de 2026
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Resposta da Online Psychiatry

We really appreciate your kind review. It’s great to know that you felt comfortable and well looked after Dr Merola. Thank you for choosing our service.

Avaliado com 5 de um total de 5 estrelas

Nuria is incredible

Nuria is incredible, she's kind, patient and really listens!! I've had a great experience and would highly recommend ☺️

7 de setembro de 2026
Avaliação não solicitada
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Resposta da Online Psychiatry

Thank you so much for sharing this. We’re delighted that you had a good experience with Dr Nuria.

Avaliado com 5 de um total de 5 estrelas

Dr N is great

Dr. N was great. Practical, knowledgeable, empathic but straight up.

22 de agosto de 2026
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Resposta da Online Psychiatry

Thank you for your very nice review. We’re really pleased that you found your Dr empathetic and knowledgeable. Your feedback is very much appreciated.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service. Dr Merola is one of the best consultants to treat my daughter and the care and management has helped her move forward and take positive steps towards a brighter future.

11 de agosto de 2026
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Resposta da Online Psychiatry

Thank you for the lovely feedback. We’re glad Dr Merola was able to help and that you felt well supported with the care you received.

Avaliado com 5 de um total de 5 estrelas

Dr Merola was very easy to talk to

Dr Merola was very easy to talk to, attentive and was able to understand my experiences and showed a high degree of understanding. I did not feel rushed or unheard.

19 de agosto de 2026
Avaliação não solicitada
logotipo da Online Psychiatry

Resposta da Online Psychiatry

We’re so pleased to hear this. Thank you for sharing your experience and for your kind feedback about Dr Merola.

Avaliado com 5 de um total de 5 estrelas

The Medical Secretary is Lovely

The Medical Secretary is Lovely. So Kind and Helpful. Really Nice. The Psychiatrist I had, was Dr Teresa Gomez Alemany.
She is Very Experienced, Thorough, Kind and Professional.
I had the Most Wonderful Experience. And I Recommend so Very Much Highly. Love this Service. ❤️

8 de junho de 2026
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Resposta da Online Psychiatry

Thank you very much for your kind words. It’s always encouraging for our team to hear that patients have had a good experience and recommend our services. We really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Professional care

Good people who know what they are doing and care about their patients.

13 de agosto de 2026
Avaliação não solicitada
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Resposta da Online Psychiatry

Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that our team was caring and supportive.

Avaliado com 5 de um total de 5 estrelas

the consultation had a feeling of…

the consultation had a feeling of safety and professionalism, as well as insights and supportive comments and atmosphere. I felt good when leaving the initial meeting and supported in my care plan.

10 de agosto de 2026
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Resposta da Online Psychiatry

Thank you so much for the lovely review. Providing a service where people feel heard, understood and supported is very important to us, so it’s great to hear that this was your experience.

Avaliado com 5 de um total de 5 estrelas

Great experience

Dr Claudia Aymerich is a wonderful kind understanding psychiatrist who makes you feel extremely comfortable. Arrives to the appointments exactly on time, all in all very good experience using this service.

12 de agosto de 2026
Avaliação não solicitada
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Resposta da Online Psychiatry

It’s lovely to hear that you had such a positive experience. Thank you for taking the time to write a such nice review, it’s genuinely appreciated by the whole team.

Avaliado com 5 de um total de 5 estrelas

Highly recommend for 8 year old daughter

Our only wish is that we found Dr Claudia earlier! She was incredibly thorough and took the time to review our daughter’s notes beforehand. Our daughter is 8 years old and is autistic with a PDA profile. Dr Claudia had a good knowledge of PDA and was able to incorporate this into our plan. We would highly recommend.

24 de julho de 2026
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Resposta da Online Psychiatry

Thank you so much for your kind words. We’re delighted that you had a good experience with the service, and we really appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Grateful for the services

As usual, I felt listened to, my experience and preferences have been taken into account, felt treated as an equal participant, not patronised. Thank you!

9 de agosto de 2026
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Resposta da Online Psychiatry

We really appreciate you taking the time to share your experience. It’s wonderful to hear that you felt listened to and supported. Thank you for choosing us.

Avaliado com 5 de um total de 5 estrelas

Seeking a review

I felt that given this was an online review, it was a thorough, clear detailed assessment, that allowed me the time to explain my history. I felt respected and found the admin team to be very responsive. While this cannot replace the value of an in person appointment, when the objective is a review rather then diagnosis and NHS wait times are very long, I would recommend this as an alternative option.

4 de agosto de 2026
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Resposta da Online Psychiatry

Thank you for your lovely review. We’re so glad we could support you and that you felt comfortable throughout the process. Wishing you all the very best.

Avaliado com 5 de um total de 5 estrelas

Dr Guiseppe was excellent

Dr Guiseppe was excellent. We reviewed great care for our son.

2 de agosto de 2026
Avaliação não solicitada
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Resposta da Online Psychiatry

Thank you very much for your review. We are glad to read that Dr. Giuseppe is taking good care of your son.

Avaliado com 5 de um total de 5 estrelas

Thank you

Dr. Teresa is fantastic and I feel I am in safe hands. I’ve had previous experiences where I felt I was just another patient but I feel I am heard and understood in every appointment now.

28 de julho de 2026
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Resposta da Online Psychiatry

Dear GC, We are very happy to read that you felt heard and in safe hands in your appointment with one of our consultants. We strive to provide individualised care based on your specific needs. We appreciate your trust in our care

Avaliado com 5 de um total de 5 estrelas

Helpful and Friendly staff

I can't recommend Dr. Merola highly enough. He has been incredibly supportive, compassionate and professional throughout my 7 month journey, from helping me during a mental health crisis to guiding me through my ADHD assessment and diagnosis. I always felt listened to, understood and never rushed, and I'm so grateful for his care and expertise.

I'd also like to thank Elena, who has always been so friendly, kind and helpful with appointments and bookings. She's made the whole process so much easier and has always been a pleasure to deal with.

27 de julho de 2026
Avaliação não solicitada
logotipo da Online Psychiatry

Resposta da Online Psychiatry

Thank you very much for your kind feedback. It makes us very happy to read that your care has been tailored to your needs and that you felt listened and understood. This is exactly the care we wish all of our patients to have in their journey with us.

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