onrepeat.co.uk Avaliações 

34
•
O TrustScore é 2.5 de um total de 5

2,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I feel disgusted by the organisation from On repeat. Tamasha was overbooked by a mile. 1700 people, that's just not done. Atleast 500 people were denied entry because of lack of organisation. Just a s... Ver mais

Avaliado com 5 de um total de 5 estrelas

A great events service provider. The people who manage the event ensure that each customer they serve are dealt with to the best standard possible leaving customers satisfied with queries and other qu... Ver mais

Avaliado com 4 de um total de 5 estrelas

It was a student freshers party. I really enjoyed did good networking. There was aDj yash who played the Bollywood songs in the house and he was good with the beats and choice of playlist was good too... Ver mais

Avaliado com 1 de um total de 5 estrelas

SCAM!!! They advertised and were selling tickets for an event which was already over. I am chasing them up for an refund since 2 weeks now. They are not responding to any emails, messages or In... Ver mais

Detalhes da empresa


Informações de contato

2,4

Ruim

O TrustScore é 2.5 de um total de 5

34 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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2,4

Todas as avaliações

(34)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Incomplete information in confirmation email

When i booked tickets i was i hurry and didn’t read the t&c , I thought it will be in email whatever is required you guys didnt mention to bring id proof in that .. it was my 1st event in london and I didn’t know that hard copy was required… you should mention each and everything in your email as well.So i came back from central london to harrow at 2am ….didn’t attend your event
Poor service

24 de maio de 2022
Avaliado com 4 de um total de 5 estrelas

Good service

Good service, however I bought multiple tickets soo it was annoying to log into individual tickets to scan QR Codes, it would have been easier to have all this emailed so we are not holding up the waiting time for others when at the entrance of the venue.

20 de abril de 2022
Avaliado com 1 de um total de 5 estrelas

SCAM!!!

SCAM!!!

They advertised and were selling tickets for an event which was already over. I am chasing them up for an refund since 2 weeks now.

They are not responding to any emails, messages or Instagram dm’s. Horrible service. I will definitely put a claim through ombudsman and make them pay!!

16 de dezembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Tamasha was terrible

I feel disgusted by the organisation from On repeat. Tamasha was overbooked by a mile. 1700 people, that's just not done. Atleast 500 people were denied entry because of lack of organisation. Just a scam to earn as much money as possible by even using dynamic pricing. Everyone who couldn't enter deserves a refund

1 de outubro de 2021
Avaliado com 1 de um total de 5 estrelas

Poor service + organisation

I booked an event and the date was subsequently changed. I was not formally notified of this - found out by hearsay and had to check their Instagram page to find further details. Not acceptable given I had paid for my ticket on the proviso it was on the date it was advertised on.

16 de setembro de 2021
Avaliado com 2 de um total de 5 estrelas

Too many people on the Desi summer boat…

Too many people on the Desi summer boat party on Thursday 29 July. Late departure time. The middle deck was not allowed to my used, meaning the ground and upper deck were over crowded. This not only meant that there's limited dancing space, but it's also unsafe due to social distancing regulations. In addition, many people's personal items got lost - security wasn't tight enough and not paying attention to customers' baggage security. They also seemed unwilling to help when asked for advice or to help find the missing items. All in all, event was misorganised. There should have been reduced capacity on the boat - max 150 students not 400-500! It's not all about maximising profit margins, but also about providing quality of service and safety should be a priority at all times. It should have been only London Universities as one boat event and all other outer London universities could have a separate boat party event. Or there should have been 2 boats. This would make more sense and people would enjoy the event more. I feel it was a waste of time and money. Even the DJs (Senator and Harpz) were not great-only played banger tracks at the end when event was almost over. Have better DJs next time please and less people on the boat so we can actually breathe and dance properly!

1 de agosto de 2021
Avaliado com 1 de um total de 5 estrelas

no refund given for a canceled event…

no refund given for a canceled event and not previously informed

24 de junho de 2021
logotipo da onrepeat.co.uk

Resposta da onrepeat.co.uk

Hi Unnati, thank you for leaving a review and we are sorry that it wasn't in line with our outstanding customer service. OnRepeat passionately strives to deliver incredible customer experiences and world-class service.

All refund requests were immediately responded to and instantly processed. The team has thoroughly investigated this. We see no purchases made with your details but can see that you've signed up to the waiting list for the Summer Boat Party.

As a team passionate about delivering the best customer experience, we were committed to replying to each and everyone of our special customers.

Please be rest assured that if there's something wrong, don't worry, because we will immediately resolve it. We would greatly appreciate the opportunity to discuss this further with you. To this extent, I've emailed you to find out more.

We look forward to supporting you and welcoming you to the epic events at OnRepeat.

Thank you Unnati.

Best Wishes,
OnRepeat

Avaliado com 5 de um total de 5 estrelas

Quick, Great and Dealt with ease

A great events service provider. The people who manage the event ensure that each customer they serve are dealt with to the best standard possible leaving customers satisfied with queries and other questions. Overall I am satisfied with OnRepeat and if I could give more than 5 stars I would. Well Done Guys!!!

5 de junho de 2021

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