Onsim Avaliações 64

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been with ONSIM for a number of years now, using landline Sims and desk phone twinning, the service is great with access to EE network and O2. The level of customer service you receive... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The fact that they port my landline number to a sim card service, and worked very well, onsim support at hand at every stage of the process. Up and running in no time, friendly and helpful support, al... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I ported in my landline number so I could escape an ISP wanting to provide a landline badly. The call quality on VoLTE & WiFi calling is incredible. When I had some audio quality issues, I found supp... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Deskphone has a unique product on the market (their landline sim) which is not only most suitable to small and medium businesses but scales upto enterprise level. Call quality is the best and it relie... Ver mais

Detalhes da empresa

  1. Operadora de rede móvel
  2. Empresa de telecomunicação

Escrito pela empresa

ONSIM is the worlds most advanced mobile network. We support 5,000+ customers with our cutting edge mobile solutions. Our specialities include; mobile call and SMS recording, unified communications, landline SIM's, virtual landlines and more. Visit our website to see more.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

64 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We have been with deskphone for a few…

We have been with deskphone for a few years now,and we just like to say the customer service is excellent,whenever you have a problem They always respond very quickly by email or the telephone and are easy to get hold of no Long queues on the phone to get through
it’s great to find a company that actually cares about their customers
I would highly recommend them

Malcolm Stovold
Company director of Weybridgepools

24 de maio de 2022
Avaliação não solicitada
logotipo da Onsim

Resposta da Onsim

Thanks Malcolm! That's a very kind review and we really appreciate it!

Avaliado com 5 de um total de 5 estrelas

Great service and support.

Great service and amazing customer support. I have been using this company for a few years now and I highly recommend their products and services.

12 de abril de 2022
Avaliação não solicitada
logotipo da Onsim

Resposta da Onsim

Thanks Cam!

Avaliado com 5 de um total de 5 estrelas

HIGHLY RECOMMEND THIS COMPANY

Deskphone are an awesome company who I would recommend to anyone. Customer Service is bang on.

11 de abril de 2022
Avaliação não solicitada
logotipo da Onsim

Resposta da Onsim

Thanks Keith!

Avaliado com 5 de um total de 5 estrelas

Not being that savvy with sims etc I…

Not being that savvy with sims etc I was struggling
I can't thank Chris enough for the support and help I received with setting up my telephone services
Highly recommend

31 de março de 2022
Avaliação não solicitada
logotipo da Onsim

Resposta da Onsim

Thanks for your review Jo! I've passed your thanks on to Chris!

Avaliado com 5 de um total de 5 estrelas

Quick response!

I am currently in the process of setting up my own business and really wanted a landline number that I could use on my mobile. This was the smoothest process through deskphone. When I required help the response time was extremely quick which saved me hanging around for the days waiting. I would highly recommend this company!

30 de março de 2022
Avaliação não solicitada
logotipo da Onsim

Resposta da Onsim

Thanks for your review Hannah! We really appreciate the time you've taken to write this!

Avaliado com 5 de um total de 5 estrelas

One of the best services I have ever…

One of the best services I have ever received! All the guys on the support team were so polite, helpful and most of all very responsive to all the requests we put in! Thank you to Sophie P, Chris D and Luke F for all the help.

16 de março de 2022
Avaliação não solicitada
logotipo da Onsim

Resposta da Onsim

Hi Mubasher, Thank you so much for your lovely review! I will pass on your thanks to Sophie, Chris and Luke!

Avaliado com 5 de um total de 5 estrelas

Problem Resolved

I had a problem with my address on my account as we had changed our address. I emailed Desk Phone about this and Sophie looked in to the problem and solved it to my satisfaction and also told me about a new product as I was near the end of my contract which she sorted for me. Sophie was brilliant as I have always found that she and all the staff at desk Phone are first class customer focused and Brilliant.
I would recommend if any one wants a landline number on a Sim Card weather its for Business or Private use this is the company you want.

4 de março de 2022
Avaliação não solicitada
logotipo da Onsim

Resposta da Onsim

Thank you for your lovely review Michael - we really appreciate the the time you've taken to write this and we will be sure to pass on your comments to Sophie! Thanks again for being a customer!

Avaliado com 5 de um total de 5 estrelas

Very prompt reply, all sorted

Very prompt reply, understood the issue immediately and sorted it out for us. Excellent customer service thank you

14 de setembro de 2021
Avaliação não solicitada
logotipo da Onsim

Resposta da Onsim

Thanks Hayley! We really appreciate you taking the time to write a review!

Avaliado com 5 de um total de 5 estrelas

Best Customer Service for a Telecom Provider

Deskphone has a unique product on the market (their landline sim) which is not only most suitable to small and medium businesses but scales upto enterprise level. Call quality is the best and it relies on multiple networks which makes the signal even more robust. The best attribute which sets them apart is their Customer Support which is speedy, on point, and caring and has excellent follow-up. Full marks.

27 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

HIGHLY RECOMMEND

The great thing about this Company is that they are extremely Professional and get the job done. No messing about and very efficient. Would Highly Recommend to anyone. Lastly good value for money.

25 de junho de 2021
Avaliação não solicitada
logotipo da Onsim

Resposta da Onsim

Thank you! We really appreciate you taking the time to review our service!

Avaliado com 5 de um total de 5 estrelas

Great quality, value, service. Very useful.

After moving both office and town, I've struggled to find a reliable business number.

Now I'm a remote worker I don't have the luxury of a landline, and as I'm remote in the middle of nowhere sense, mobile signal can also be a bit patchy!

I've tried so many second line type apps, and forwarding services, and put simply, they've all been a pain. It reached the point where I was dreading client calls as I knew they'd be such poor quality, if they connected at all.

As a freelancer I didn't want anything grand, just that worked, and the Deskphone Go SIM has been superb. It's great value, gives me two work numbers on my dual SIM phone, and just works, no faff. Good quality, easy to set up, and my endless questions at the beginning were answered quickly, and helpfully.

25 de outubro de 2019
Avaliação não solicitada
logotipo da Onsim

Resposta da Onsim

Thank you for such a generous review Marcus! We're so happy that you like our service and that it's helping you out. We created it to solve exactly the issues you've raised and it's lovely to have such nice feedback about something we've put so much hard work into - It makes it all worthwhile! Thank you again!

Avaliado com 5 de um total de 5 estrelas

A simple and seamless solution merging…

A simple and seamless solution merging your desk phone with your mobile without 'diverting calls'. Great support service too. No question is too trivial for them to Answer.

16 de julho de 2019
Avaliação não solicitada
logotipo da Onsim

Resposta da Onsim

Thank you Geoff! We really appreciate you writing a review for our service.

Avaliado com 5 de um total de 5 estrelas

My name is John morrison I have two…

My name is John morrison I have two businesses and the girls at desk phone were brilliant.....instant replies and very polite couldn't ask for more from them
Thanks for everything girls

12 de março de 2019
Avaliação não solicitada
logotipo da Onsim

Resposta da Onsim

Thanks John! We really appreciate you taking the time to review our service

Avaliado com 5 de um total de 5 estrelas

Fantastic company.

Luke and Sophie at Deskphone have been utterly brilliant with their customer support and backup system. Thoroughly professsional and fully commited to supporting their customers.

6 de março de 2019
Avaliação não solicitada
logotipo da Onsim

Resposta da Onsim

Thank you Scott for this very kind review! We really appreciate your feedback

Avaliado com 5 de um total de 5 estrelas

Top quality product with a first class…

Top quality product with a first class service at outstanding value. Couldn't recommend enough.

7 de fevereiro de 2019
Avaliação não solicitada
logotipo da Onsim

Resposta da Onsim

Thanks Tom! We really appreciate you taking the time to review our service!

Avaliado com 5 de um total de 5 estrelas

Rating

Rating: Good, I'm satisfied
Comment: Excellent customer service with prompt responses to any queries. Would definitely recommend!!

7 de fevereiro de 2019
Avaliação não solicitada
logotipo da Onsim

Resposta da Onsim

Thank you for your incredibly kind feedback! We really appreciate you taking the time to review our service!

Avaliado com 5 de um total de 5 estrelas

Best service ever

I was with Vonage for my single business line, I quickly found out is was terrible.
Having moved to Go/Deskphone I couldn’t be happier. Call quality is spot on, they moved my number over without any trouble and the customer service is simply amazing.

I’ve had a couple of minor queries (checking settings and uploading outgoing voicemail) and have received fast and friendly help, all in a language I can understand.

I’d recommend deskphone to all, even us very low usage customers get first class support.

6 de fevereiro de 2019
Avaliação não solicitada
logotipo da Onsim

Resposta da Onsim

Thank you Sam for your incredibly kind feedback! We really appreciate you taking the time to review our service!

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