Onthewheel Avaliações 

good customer service suitable arramgements and hassle free transaction

Lenny Partridge has made the whole process as professional, informative and enjoyable for a novice rider like myself.

He made me aware of special offers to enhance my purchase.

Also apologies for not registering his name but their delivery drive is top drawer, took me through all the elements of the bike, paperwork and hints on riding the bike.

I would be happy to recommend their services

Lenny was very attentive and helpful, answering a lot of my questions honestly. A pleasure to deal with. Wasn't pushy, but had good advise.

I phoned on the wheel to enquire the bike was still available in the morning Lenny answered the phone and confirmed the bike was still for sale. I explained i was about 90min away and asked if the bike was to be sold before i got there could he give me a call? Lenny went one better and said he would hold the bike for two hours for me. The bike was exactly as described on the website and after looking around the bike we agreed on a price and i arranged to collect the bike in a couple of days. On the day of handover everything went very smooth and there was no pushy sales pitch on the extras such as extended warranty. Unfortunately on the way home the bike developed a small issue. Now i believe you can only really tell how good a company is when you need to use the after care and on the wheel are first class. I called Lenny who arranged collection of the bike investigated and fixed the issue and delivered the bike back to me. I was kept informed the whole time. If your looking for your next bike pop in and speak to Lenny. Top guy top company. The only downside to the whole buying process is you are not able to test ride the bikes due to being so close to a port where bikes have gone missing in the past.

I recently purchased a Honda CB1000R from On The Wheel Superstore, and the experience was exceptional from start to finish.

Exceptional Service and Support:
Jordan provided outstanding support throughout the purchase. His extensive knowledge and friendly demeanour made the process enjoyable and stress-free. He was always available to answer my questions and provided valuable insights into the bike's features and performance.

Customisation and Timely Delivery:
I opted for custom add-ons like a tail tidy and an alarm system. The team at On The Wheel handled these modifications with precision and efficiency. Everything was completed in a timely manner, and the bike was delivered exactly as promised.

Friendly and Professional Delivery:
The delivery person was very friendly and professional. They ensured the bike arrived in perfect condition. They took the time to explain the features and ensure I was comfortable with my new purchase.

Highly Recommended:
Overall, I highly recommend On The Wheel Superstore for all your biking needs. The knowledgeable and friendly team, coupled with their commitment to customer satisfaction, makes them a top choice for anyone looking to purchase a motorcycle. Thank you, Jordan and the entire team, for making this a fantastic experience!

I am delighted with my new Honda CB1000R and will definitely consider On The Wheel for future purchases.

Lenny was very honest and helpful throughout a difficult decision I had to make about my motorcycle.

I would highly recommend On the Wheel in Southwick ,I dealt with Lenny who was really knowledegable and made my purchase of a new bike really simple
Thanks Lenny

Jordan is an excellent salesman. Friendly, thorough approachable and knowledgeable. He is the best salesman I have met and was a pleasure buying a bike from him.

His service was excellent and a he is a very good bloke

I had seen my perfect bike in the Superstore and was eager to prevent it being sold before I had time to fully negotiate a trade in deal using my existing scooter. Fortunately for me, Lenny was on hand to talk me through my options. Lenny was very helpful and informative and I was able to leave a small refundable holding deposit to secure 'my' machine. As this would be first 'big' bike, Lenny was very reassuring that this was a perfect bike for me and explaining some of the optional extras I should consider when completing the purchase. 10/10

Great customer service, very helpful team!

I didn’t feel pressured while asking questions, lenny partridge was very helpful and explained thing clearly.

Placed a deposit online and was called back by Lenny. As a complete novice I had no idea what I was doing, he talked me through it and made everything super easy, thank you Lenny.

Friendly staff, helpful advice, honest opinions. Help at every stage.

Buying a first bike is always a difficult area to navigate, and Lenny was extremely helpful and gave excellent guidance, first hand advice, and was very patient taking us through the bikes we were interested in. Great warm and friendly welcome, and left in high confidence with a purchase! Thank you!

Lenny was fantastic, and gave first hand advice and guidance on the bikes we viewed. Friendly, confident, and made the process of choosing and buying my first motorbike a pleasure, and with confidence.

Superb shop with so many amazing and well presented bikes.
Lenny was really patient and helpful and I didn’t feel pressurised when looking for my first bike.
After care was also first class. Really pleased with the overall experience.

Nice friendly knowledgeable salesman felt comfortable spending £9500 with him

A good experience never realised the large superstore had so many good quality New and pre owned motorcycles and scooters, so got a great deal on a Sinnis scooter for my motorhome, lenny in sales was brilliant albeit the voice mailbox was constantly overwhelmed with enquiries, so happy ,staff friendly and helpful,no pressure , just see it and buy it no frills dealership all good 👍

very happy with the service I received and the bike I bought was a NEW Suzuki Burgman 125cc, the person I dealt with was called LENNY C PARTRIDGE at the Southwick Dealership in Brighton, he was so helpful and friendly and professional and made it very easy for me to decide on what bike to get, I've just got to wait and see what the aftercare will be like in the future? hopefully, still be helpful and supportive as I have had issues in the past with bikes of Brighton which weren't supportive and a bad experience, so we'll see.