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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Interesting situation i found myself in today. Went to drop off a parcel to the OOHPod in Limerick, Dock Road Lidl. I was dropping off UPS parcel, added in the tracking code so a locker woul... Ver mais

Avaliado com 1 de um total de 5 estrelas

I think the company should make a greater effort to explain to customers that when purchasing a bundle, the time for collection of a parcel is 48 hours and not a minute more. Every subsequent 48 hour... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is a great service, I'd be lost without it tbh. My deliveries are waiting safely for me when I get home from work. I have also used one of the lockers in NI to get something from Argos (who don'... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've been using oohpod for a month now and it's fantastic when you haven't time to go look for missed deliveries. Highly recommend

A empresa respondeu

Detalhes da empresa

  1. Serviço de logística
  2. Serviço B2B
  3. Caixas de correio inteligentes

Escrito pela empresa

OOHPod: 24/7 Smart Parcel Lockers across Ireland, offering secure, private, and convenient parcel collection and drop-off services. OOHPod is your Out-Of-Home Flexible Address. Say goodbye to delivery anxiety with OOHPod and embrace freedom from home deliveries. Sign-up today and save with OOHPod bundles when you shop online. https://www.oohpod.com/#get-started OOHPod is an Irish company providing a parcel locker network across Ireland and Northern Ireland. Our lockers accept parcels from all delivery providers, offering individuals and businesses a secure and convenient way to send and receive packages. Available 24/7 at accessible locations, the lockers enable flexible and hassle-free parcel management. With a focus on privacy and sustainability, OOHPod provides a reliable, agnostic and open network of lockers as an alternative to traditional delivery points. OOHPod lockers serve as an efficient and sustainable Out-Of-Home address solution. Review our businesses products and improve your parcel management with cost effective solutions OOHPod lockers. https://www.oohpod.com/business With over 30 year’s experience, as market leaders, OOHPod’s management team has created the number one smart locker network in Ireland and continues to grow with the C2C and online shopping market.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

223 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service! Absolutely flawless each and every time I’ve used it.
The ladies in office in Jonesborough are particularly wonderful and helpful.

28 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. The one parcel that went missing was located within 5 mins by the girls in the office. So far so good

28 de junho de 2024
Avaliado com 5 de um total de 5 estrelas

Great service

Great service, works well and reasonably priced.

31 de maio de 2024
logotipo da OOHPod

Resposta de OOHPod

Thank you so much Michael for your positive feedback! We're thrilled to hear that you're happy with our service and find it both effective and reasonably priced. Your satisfaction is our top priority!

If you ever need anything, don't hesitate to reach out.

Thanks again for choosing OOHPod

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Highly recommend, they offer a great service. I have used their service a number of times. The staff go out of their way to be helpful.

It's a great company and a brilliant way to buy from Amazon, Ebay or Vinted or any items that will only post to the North and not the South

5 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service, period

This makes it easy to purchase from UK without all the hassle. Easy online experience, many pick-up locations and good prices. Thank you, great service, have used it for more than a year, several times, no issues.

31 de maio de 2024
Avaliado com 2 de um total de 5 estrelas

Let down - Courier unable to access locker.

I was delighted when OOHPod came along, because I was a regular user of Parcel Motel. I never minded the delay of a day or two for parcels to arrive because it was a reliable service. After having one good experience with OOHPod, I was disappointed when things didn't go smoothly with the 2nd order. The courier wasn't able to gain access to the lockers and rang me looking for an alternative address to deliver the parcel to. I had to have him deliver it to my workplace (where they're a bit grumpy about accepting deliveries) and I haven't used the service since. I've been put off them after this bad experience. It shouldn't be this difficult. I wish OOHPod would process the parcels themselves and have their own couriers put the packages into the drawers, rather than rely on others. At least then the packages will definitely end up in the lockers. From what I can see online other people have had similar problems.

5 de fevereiro de 2024
Avaliação não solicitada
logotipo da OOHPod

Resposta de OOHPod

Hi Grantchester, we are very sorry to hear about our customers having issues when using our service.

Please get in contact with our customer service team on email or live chat so we can resolve the issue for you and understand how this issue occurred with our courier partners.

Please have an order number or your email for reference.

support@oohpod.com

https://help.oohpod.com/kb-tickets/new

We are constantly working with our partners to maintain and improve our onboarding and operation processes.

Your views would be very important to us as we continue to grow across the island of Ireland.

We look forward to hearing from you soon so we can provide you with the same good experience you had previously.

Avaliado com 5 de um total de 5 estrelas

Oversized parcels, fantastic service!

What a bonus getting oversized parcels delivered to Oohpod Jonesborough, not only to you have safe delivery but fantastic customer service! Thank you Oohpod for making my life easy!

2 de maio de 2024
Avaliação não solicitada
logotipo da OOHPod

Resposta de OOHPod

So glad you have shopping freedom with our oversize parcel service, welcome to the shopping revolution! Our Jonesborough ParcelShop staff are there to help with returns, cheap parcel sending, and access to our glitzy fitting room. Thank you so much for taking the time to write a review, much appreciated.

Avaliado com 5 de um total de 5 estrelas

Fast and friendly

Highly recommend the services provided by Oohpod. I have been using them for about a year now and cannot find fault with them. They are fast and efficient and their customer service, when I've needed them, have been very helpful.

7 de maio de 2024
Avaliação não solicitada
logotipo da OOHPod

Resposta de OOHPod

Thank you so much for your review. Our staff are trained for both onsite and remote help. We are able to resolve nearly all issues in the moment via online or in our shop. Thanks again!

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