Can’t fault them , had abit of nightmare trying to set up pc, customer service was a dream helped me sort it, then had an issue with the key sorted that for me as well. Highly recommend
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Veja o que dizem as avaliações
Excellent customer service from Tim! He quickly sorted out the issue and successfully activated my Microsoft Office key. He was professional, patient, and made the whole process smooth and hassle-free... Ver mais
Ordered Office Pro sharp with provision of code but installation a night mare from insytructions. Several e mails sent for help which they promised still waiting for reply. Written them off as scamme... Ver mais
Very helpful and polite I am not too good with computers but he guided me step by step with patience ! Excellent service and highly recommend - you won't regret it 👍
Detalhes da empresa
Escrito pela empresa
Welcome to OPEN SMART TECH, your trusted partner for all your Microsoft needs! As a dedicated Microsoft reseller, we're here to offer you genuine Microsoft licenses at unbeatable prices. With a wide range of products available for instant download, accessing your favorite software has never been easier – just a click away! Concerned about compatibility or need assistance with installation? Rest assured, our multilingual technical support team is available 24/7 to guide you through every step of the process, whether you prefer assistance in English, Spanish, French, or any other language. At OPEN SMART TECH, we prioritize quality, accessibility, and customer satisfaction above all else. We're proud to provide legitimate licenses at unmatched prices, ensuring a seamless purchasing experience that exceeds expectations. Explore our offers today and discover why we're the go-to choice for tech enthusiasts worldwide. Your Microsoft solution awaits, and we're here to make it a reality!
Informações de contato
35 Constance Street, London, E16 2DQ , LONDON, Reino Unido
- +44 7 537 146 733
- info@opensmarttech.net
- opensmarttech.net
3,8
Muito Bom
218 avaliações
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 3% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
The on-line support was great when I…
The on-line support was great when I had trouble activating my new Office account.
8 de outubro de 2024
Avaliação não solicitada
Disk Never received
I Paid postage so expected to receive the disk and code. The activation code sent by email had been used several times before, had to activate by phone which makes me think there’s could be a problem with the purchase.
1 de outubro de 2024
Resposta da Opensmarttech
Dear Customer,
Thank you for sharing your concerns regarding your order. We sincerely apologize for any inconvenience you experienced and want to assure you that we take all feedback very seriously.
To address the issue, we sent you an updated activation key shortly after learning about your concerns. However, we noticed that we haven’t heard back from you yet. We’ve also tried reaching out via email and phone to ensure everything was resolved, but we haven’t been able to connect with you.
Please know that we’re here to assist you and are more than happy to help resolve any outstanding issues. Feel free to reply to this email or reach out to us at your convenience. Your satisfaction is very important to us, and we want to make things right for you.
Thank you for your understanding, and we hope to hear from you soon!
Best regards,
Mark - IT DEPARTMENT
Customer Support
OpenSmart Tech
+44 7 537 146 733
info@opensmarttech.net
Remote installation of MS Project
Extremely helpful, offering excellent support. Many thanks!
7 de outubro de 2024
Avaliação não solicitada
ProPlus 2019
Easy to order online. Easy to download, install and set up from instructions sent.
5 de outubro de 2024
Avaliação não solicitada
Microsoft Office
Excellent service, downloaded software and installed without problems.
26 de setembro de 2024
I am just beginning to use a computer
I am just beginning to use a computer, and I panicked thinking I won't be able to use the product, but to my amazement, it was so simple to use, very straight forward.
I installed the product myself.
Thank you.
2 de outubro de 2024
Avaliação não solicitada
quick friendly and successful support…
quick friendly and successful support response.
24 de setembro de 2024
Avaliação não solicitada
Excellent service and technical help
Bought two codes had a problem with one but they were super helpful and helped me to rectify the problem. Would definitely recommend them to any future purchaser will be using them again
23 de setembro de 2024
Avaliação não solicitada
Opensmartech
Good value for product purchased.
Clear instructions.
Quick follow up on initial queries.
24 de setembro de 2024
Avaliação não solicitada
Excellent support
Excellent support, sorted issue effectively and promptly
23 de setembro de 2024
Avaliação não solicitada
Easy transaction and great customer service
Delighted with purchase. Minor issue with activation code, but customer service very quick to resolve.
19 de setembro de 2024
Avaliação não solicitada
My experience with Opensmarttech.Having purchased Microsoft Visio…
Having purchased Microsoft Visio software I had a problem activating the software. A quick message to Opensmarttech resolved the problem, and I am now happily using the software which I use to produce my family treesj.
20 de setembro de 2024
Avaliação não solicitada
No success yet
Hi Opensmarttech, I haven't managed to put Windows 11 on yet, my computer keeps telling me I already have windows 11 on, which I know, but it's an oem version, which is why I needed to replace it. I'll get there in the end, but I'm not that tech savvy, bear with me...
7 de setembro de 2024
Resposta da Opensmarttech
Dear Customer,
Thank you for sharing your experience and for letting us know about the challenges you’ve encountered. We completely understand that installing or replacing software can sometimes be tricky, and we’re here to help make it as smooth as possible for you.
To assist you further, we’ve already reached out via email and phone to offer support, but we haven’t been able to connect with you yet. Please don’t hesitate to get back to us at your earliest convenience so we can guide you step-by-step through the installation process and resolve any difficulties you’re facing.
Your satisfaction is our top priority, and we’re committed to ensuring you get the most out of your purchase. Thank you for your patience, and we look forward to helping you.
Best regards,
Customer Support
OpenSmart Tech
+44 7 537 146 733
info@opensmarttech.net
Ordered MS Visio and Project
Ordered MS Visio and Project. Download instructions and Product Keys were emailed within a couple of hours. Both products downloaded and installed with no issues. Products were registered successfully with Microsoft over the internet. Visio had an issue with the licence key. Contacted them and received a new key within about 5mins which successfully activated with MIcrosoft. Excellent value for money. Will use again.
12 de setembro de 2024
Avaliação não solicitada
Very good product range
Very good product range, fast delivery and excellent support and service when needed.
9 de setembro de 2024
Really very good customer service
Really very good customer service, who helped me through the installation process when I couldn't do it myself
5 de setembro de 2024
The product was delivered fast and…
The product was delivered fast and efficiently
7 de setembro de 2024
Avaliação não solicitada
I had a great experience
I had a great experience. The patience was a top notch. Will purchase a product again and recommend 💯👌
6 de setembro de 2024
Avaliação não solicitada
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