Optegra Eye Health Care Avaliações 8.237

Lovely environment professional service and nurses put you at ease and explain everything thoroughly

Friendly staff who ensure you understand the cataract removal process. Excellent operatives. Very efficient ans caring people.

Excellent experience here at Optegra. All staff are very friendly, knowledgeable and professional. Surgeon is excellent. If you need cataract surgery, go for it, don’t be afraid. The operation is totally pain free, even though your eyes are open you only see lights not the surgeon or the instruments used to perform the operation. It’s all over and done so quickly, it’s far worse going to the dentist. I highly recommend Optegra, don’t hesitate go for it your eyes will thank you for it.

Very pleased with the excellent treatment and my thanks to all for the courtesy I received being a disabled person.

Wonderful staff great outcome every thing is coloured

I was very impressed from start to finish from the pre - Assessment through to each cataract being done. Very efficient, caring staff and successful outcome.

Very prompt contact after referral from optician. An extremely clean and friendly environment. The staff were all very professional and answered all questions clearly and with reassurance. They must have been asked the same questions time and time again, but they were always helpful, friendly and keen to put you at your ease.
Prompt appointments for the operations with excellent follow up by them and then contact with optician for final check up. Most efficient.
Only complaint is IRIS! What a useless piece of technology, not able to cope with question answers, confusing. Give me HUMAN CONTACT every time!!

I thought the surgery was excellent but I wasn't impressed with the information provided either pre or post operation.....I felt I was treated a bit like a conveyor belt.....not as I would have expected from paying privately.

No personal follow up post op, even the 2 week check up seemed rushed and not at all informative. All they seemed interested in as to whether I met the DVLA criteria. The optometrist and his colleague didnt even introduce themselves.....all proceeds driven, not patient driven

What to expect from the operation and over what period? What lens were inserted and what to expect from them etc

Very disappointed with the after care, but delighted with the actual surgery.

Being able to speak on the phone to book or ask questions. Having an appointment time and not everyone arriving all at the same time. Even taken up early on both occasions. Reception very friendly and all staff efficient

Pleasant and efficient staff and the punctuality of each section of the operation

If you want a cataract removed on the NHS, then I guess Optegra is better than going to the eye hospital as the waiting lists are shorter and it is a nice environment. The staff are friendly and helpful and there is a coffee machine. However, the down side is that it is a quick rushed experience. I had my eye scratched during the operation which caused me more discomfort in the following weeks than had it not been scratched. The After care is not really there. If you want an after care appointment you have to request it. You really are just a number. I will not be going to them for my second eye.

I found everyone at Optegra to be kind and patient with me as I was very nervous, the after care was also good.

Excellent care and attention, I felt confident

I was an NHS referral patient and my experience could not have been better if I was private patient. The whole experience ran so smoothly from my initial contact with this Company through to my final discharge. I found the staff all to be helpful, friendly, polite,effecient and respectful. A very appreciative and satisfied customer

Lovely staff, fully explained the process. Very efficient.

Efficient
Well managed
Experienced
Delivering a perfect outcome

The treatment I received both at pre op assessment and on day of op was exceptional. Efficient, thorough and speedy. Absolutely no problems. Very impressed.

Very nice waiting area. Good reception. Coffee machine in reception is very welcome. Staff are brilliant. They talk you through all the processes pertaining to your procedure. Surgeon also puts you at your ease.

Efficient - professional- caring and attentive treatment. Everything on time. Staff helpful and approachable. As was my treatment for the first cataract surgery. Thank you

I had good experiece with operation all the staff was kind and caring thank you everyone