OPTIMIZED BODY & MIND Avaliações 543

Great company, emailed me the result immediately, despite it being a Sunday. Excellent communication, I would strongly recommend using their services.

Our results never arrived, we emailed and still no response. We also checked our account multiple times and still no update. Even after weeks. We definitely registered our tests too, exactly as was shown on the information sheet. I would say go with a different company, save yourself some very potential trouble.

Zainab was amazing and very gentle and friendly and amazing service. Definitely recommend.

Had a great Experience with Zainab here. My husband and I needed emergency PCR fit to fly test, as we both are doctors we could only come for appointment during our Lunch break.Zainab was very helpful and professional. Luckily we got the results by midnight and were able to catch our flight.
Would recommend to everyone

Was recommended, and was not disappointed.

Dealt with Zainab. Friendly and very efficient.

Highly recommend

We booked day 2&8 kits. Day 2 test was going to be delivered on our first day of self-isolation. However, it reached where we stay before we could get to the city! It was taken to the nearest DPD local which was more than an hour away!
We took our test on day 2 and the lab was going to give us the results 48h after reaching the lab. 60h after the lab received the samples I emailed them and asked for the results! They told us the results then. For day 8, the results got to the lab on day 9. It is day 12 and no results received despite emails!
They also do not provide any refunds in almost any circumstances (post damage, post delays, lab delays, etc)

Was met by Zenab, who offered amazing customer service and put us all at ease.
Will definitely recommend to anyone that I know.
Fast, easy, hassle free which is the best way
Big thank you to Zenab for reassuring us.

Sent my day 2 COVID test on 21 January and still got no result, so this situation basically restricted my movements completely and ability to do my job as legally I cannot leave the premises until I get the negative result.
I received answer from the support team the same day
( 21 January ) confirming that they got all the necessary information ( such as time barcode etc, so they were aware that it has been posted to them )
After that I sent them 3 emails starting 28 January and nobody ever got back to me within the next 10 days.
So they took money for tests and now simply ignoring my emails not giving any explanation.
( order number #44798 )
Well done, avoid them by all means.

Zainab was amazing. Patiently helped with everything.

Zainab was amazing. Patiently helped me

Always use optimize for PCR testing, fast and efficient service. Had a fit to fly test with shabs, she was warm and welcoming, test was done in no time.

i have been struggling to register my Covid 19 PCR test kit with no progress. i need to do the registration so i can conduct the test and send by post office

Happy with the booking process. Shabz was quick and efficient and explained the process.

Contacted Kaleem about test delivery. He was extremely helpful and responsive. Great customer service.

Great experience I had my covid test done and Shabz was one of the best persone to do that uncomfortable test in very light way ever!! Definitely recommend this service!

An absolute pleasure to deal with Zainab
Went out of her way to help where the govt have made the whole of traveling abroad so confusing

Thank you to optimized body and soul
A special thank you to Zainab

Zainab was amazing helped me out so much. Brilliant lady loved working with her

OBM day 2 covid test was cheap and results could be send online, saving everyone's time. Also a customer server Kaleem helped me through a technical issue I had with my email so all in all I was pleased with OBM.

Very unprofessional to say the least. I had given day 2 test sample on 1st Feb. I had to follow up multiple times after 72 hours to get report. On 5th day I got a negative report. But no report was given for my wife. On following up again, they gave a positive report for my wife with a different barcode number. On calling again, on 6th day they say I have the virus too and send a new report.

Still waiting on my DAY 2 results. And I’m on DAY 7 (confirmed delivery to them on DAY 3). Took DAY 5 with another company and that came back on DAY 6 (same estimated time period no express).