Original Dating  Avaliações 

350
•
O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

A good fun night. Unfortunately not many people turned up but that actually made it more fun as everyone could mingle and we all went out for a drink together afterwards.

Avaliado com 4 de um total de 5 estrelas

Enjoyable session in Cambridge. Format was easy to navigate, good balance of male/female attendees, and 4-5 minutes per person seemed just right. It was a shame that there weren't as many people ther... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

DO NOT Pay for the MATCH GUARANTEE it is not for matches if you select yes to one friend or yes to anyone even if they don’t match with you, its null avoid. Basically you only guarantee you won’t be... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

They cancelled event on day of. Refusing to refund (seem to be oblivious to UK contract law, and basic business ethics- they are morally and legally obliged to refund if they cancel). Very clearly... Ver mais

Detalhes da empresa

  1. Serviço de Namoro

Escrito pela empresa

If it's speed dating London you're looking for you have come to the right place. Original Dating is London's established speed dating and singles events company providing high quality dating events for Londoners at venues across the capital and in cities across the UK. Expect well attended events at superb bars attended by the kind of people you want to meet. Our speed dating events are guaranteed. If you don't meet someone you want to see again, your next event is totally free. We work tirelessly to provide quality events for singles however sadly this platform is used as a stick to beat us with. We don't shy away from negative feedback and always aim to resolve any complaints positively.


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

350 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 60% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,4

Todas as avaliações

(350)

91 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

First single party boat experiencoriginal Dating Singles boat party &…

First single party boat experience & was such a fun, well organised event!
Event team were all fab; great turnout of people as advertised; icebreaker game was such a good way to engage meeting each other!
Really good atmosphere & dancing as well as drinks flowing & best afternoon! Highly recommend!

9 de agosto de 2025
Avaliação não solicitada
logotipo da Original Dating

Resposta da Original Dating

Ah, Sharon you've made our day! Thanks so much for your lovely positive review of your experience.

Avaliado com 5 de um total de 5 estrelas

Fun event

Nice venue, friendly host and I met some interesting people. It was fun overall. 😊

1 de agosto de 2025
Avaliação não solicitada
logotipo da Original Dating

Resposta da Original Dating

Olga, what lovely feedback! Thanks so much for taking the time to post it!

Avaliado com 1 de um total de 5 estrelas

Unacceptable service!

Unacceptable service!

I showed up yesterday at one of their speed dating events in Edinburgh when the staff from the venue told me it wasn’t on, because there was another event on that had been booked 3 months in advance. And they also told me the people from originaldating had been made aware of this, but still me and others did not receive an email about any cancellation!

The worst part is actually that contacting them is rather difficult, but when I finally got trough to them they used the excuse that the person who was going to host the event was in an emergency while on their way to the event. Which is totally bullshit as the event was never going to be on. The fact they use such a vulnerable excuse is unacceptable to me!

They now refuse to give me a refund, only credit for a next event. They say because I used credit to pay for this event and that’s correct, I did because they made another mistake before. I had booked tickets for an event I didn’t notice wasn’t for my age, but when I filled in my date of birth they still let me book it. When I found out, I canceled and they gave me credit which I then used for this new event that never happened!

Please read other reviews, as they use the same excuse about the host being in an emergency when other events didn’t happen! Avoid this company!!

31 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

This company is unbelievable

This company is unbelievable. They took £27 from a subscription that I no longer have and refused to provide a refund.

21 de julho de 2025
Avaliação não solicitada
logotipo da Original Dating

Resposta da Original Dating

Hi Daniel, we always send a reminder email several days before any subscription is automatically renewed giving you time to take any action. If the service is not cancelled the system assumes you are happy to continue and will charge you automatically for the next period.

Best wishes, Original Dating

Avaliado com 5 de um total de 5 estrelas

Really good fun

Really good fun, the lock and key idea is simple but a really good ice breaker! So nice to meet people in person, I went by myself (as did many others) which made it easier to go and talk to other people, and everyone was in the same boat of being a lil nervous but really friendly and keen to get to know each other! Would definitely recommend, so much better than using the apps…

18 de julho de 2025
Avaliação não solicitada
logotipo da Original Dating

Resposta da Original Dating

Massive thanks for your lovely review of our events, Sophie. We're super grateful for you taking the time!

Avaliado com 1 de um total de 5 estrelas

Terrible

Terrible! Arrived at an event only to be told by the venue that original dating had cancelled it and they didn’t tell anyone! everyone turned up, I drove 40 minutes. Really bad.

Updated - have noted the response. Also paid for the discounted tickets and online dating option. I have been subscribed for a while and not received one match. I think the add appears misleading as it looks like nobody even checks this, it’s not proper you cannot contact anyone without them matching you so I don’t recommend mixeo unless you want to save a bit on events tickets

4 de julho de 2025
Avaliação não solicitada
logotipo da Original Dating

Resposta da Original Dating

Hi David, yes regretfully our host was involved in a serious medical emergency enroute and was unable to host for us that evening.

We didn't find out until the following day so we're unable to contact guests in advance. We have already been in touch with all of the affected clients.

Original Dating

Avaliado com 1 de um total de 5 estrelas

Not worth your money, time or hopes

The host was late and often seemed confused. The venue had poor acoustics I could not hear any of my dates. The host forgot to check in a few people, so they didn't appear in the selection of dates you wish to stay in touch with. i have been using this company off and on for years, and they have been getting worse and worse. Their getting rid of score cards was a bad decision.

28 de junho de 2025
Avaliação não solicitada
logotipo da Original Dating

Resposta da Original Dating

Hi Brian, we're sorry to read your public feedback of this event. It seems that your issue is with one of our new hosts. We offer all of our new hosts full training however it can take a while for people to gain confidence in such a role. It must be pointed out to the reader that the majority of other guests have provided positive feedback on this event via our internal feedback system.

Avaliado com 1 de um total de 5 estrelas

Awful Events Awful Company

Update: if their customer service was even 5% as efficient as their responses to their numerous bad reviews they'd be well on there way to providing something close to mediocre. Unfortunately though the company is WAY below par

To quote my friend "I'd rather eat my own s**t than go to another one of their events". Have been to two: very poorly attended, the men were just awful and the company tries to deviously get as much money out of you as possible without actually providing a good service. Avoid avoid avoid

7 de junho de 2025
Avaliação não solicitada
logotipo da Original Dating

Resposta da Original Dating

Hello Grace, thank you for your constructive feedback.

I can see that the event you attended took place as exactly advertised and was well attended.

We wish you all the best of luck for the future.

Avaliado com 5 de um total de 5 estrelas

I’ve attended two events with Original…

I’ve attended two events with Original Dating—on the 31st and most recently on the 3rd in Tooting—and I want to say a big thank you to the organizers and hosts. Both events were really well-run, professional, and welcoming. You can tell the team puts in a lot of effort to make sure everything goes smoothly, and I truly appreciated that.

That said, I’m writing this with a heavy heart. Sadly, I didn’t get any matches from either event, and it feels like no one was really interested in me. I came to these events full of hope and optimism, genuinely believing I might meet someone special—someone to love deeply, to share life’s joys with, to travel and grow old with. But it didn’t happen, and it’s left me feeling quite crushed.

For now, I think I need to take a step back and give myself a little time. It’s not easy putting yourself out there, and while I’m glad I tried, the emotional toll is real.

Still, I want to thank Original Dating for giving people the space and chance to connect. Just because it didn’t work out for me (yet), doesn’t take away from the effort and care they put into what they do.

3 de junho de 2025
Avaliação não solicitada
logotipo da Original Dating

Resposta da Original Dating

Hi Sam, we're super grateful for your review and warm words. We're sorry your didn't get matches last time and perhaps when you're ready you'll give dating with us another go. Best wishes!

Avaliado com 5 de um total de 5 estrelas

It was a good night with lots of…

It was a good night with lots of laughter and nice to meet lots of new people, great event, thanks for organising it.

16 de maio de 2025
Avaliação não solicitada
logotipo da Original Dating

Resposta da Original Dating

Thanks so much for your feedback, your review makes us happy!

Avaliado com 1 de um total de 5 estrelas

Please call me!!

I have tried contacting Original dating over 5 times now asking for a call back ive tried calling the number (Automated no option to speak to anyone) so ive emailed 5 times and no response. once i get a call back i will remove this rating!! By all mean ill remove this post but please help me so i can talk to someone Please call me on 07747896597

14 de maio de 2025
Avaliação não solicitada
logotipo da Original Dating

Resposta da Original Dating

This is not a genuine review of our services. The person concerned repeatedly is applying for work with us under the name "Bartman Simpson" we therefore cannot take him seriously and this review should be removed.

Avaliado com 5 de um total de 5 estrelas

Great singles events

I have been to 3 events with this company and all have been amazing. The lock and key theme is such a nice relaxed environment and a great way to meet single people in a group setting.

10 de maio de 2025
Avaliação não solicitada
logotipo da Original Dating

Resposta da Original Dating

Massive thanks for your kind words Claire. We've loved hosting you and wish you all the best.

Avaliado com 1 de um total de 5 estrelas

2 events were cancelled on the trot and…

2 events were cancelled on the trot and they have refused to respond to my request for a refund of money.
Awful
Never using again

12 de abril de 2025
Avaliação não solicitada
logotipo da Original Dating

Resposta da Original Dating

Hi Kristian, We're sorry to see your review. Unfortunately and as explained to you privately our venue cancelled our event reservation at short notice. We are currently working on finding a replacement venue. Given you've attended several events with us previously, marking your feedback score as 4 or more stars we hope to be able to impress you again in future. Our customer service team will reach out to you on this matter.

Avaliado com 4 de um total de 5 estrelas

A throughly enjoyable experience

A throughly enjoyable experience, as I have always preferred Lock and Key parties to online dating. The 1-2-1 interaction is more enjoyable. The Devonshire Terrace is a very nice venue, which I have been to before with Original Dating. My only negative would be that the venue was a little bit small, especially for a Valentines event, other than that, it was a great experience.

15 de fevereiro de 2025
Avaliação não solicitada
logotipo da Original Dating

Resposta da Original Dating

Massive thanks Albert! Reviews like yours really make our day!

Avaliado com 5 de um total de 5 estrelas

Lock 🔒 and Key!

Been to quite and few and have never had a bad experience. Also had the chance to meet some interesting women and ones I’d never usually meet in an everyday life. The event was organised professionally and everyone stayed til the end.

22 de março de 2025
Avaliação não solicitada
logotipo da Original Dating

Resposta da Original Dating

Thank you so much for your POSSITIVE feedback!! We love that you are enjoying the L&K vibes and that we can continue to welcome you back.

Avaliado com 5 de um total de 5 estrelas

Original Dating provided a fun

Original Dating provided a fun, happy, and engaging speed dating event, which was made so by Eleanor, the fabulous host who made the event, the evening special.

28 de março de 2025
Avaliação não solicitada
logotipo da Original Dating

Resposta da Original Dating

Westin, thank you very much for your lovely review! We'll pass your thanks onto Eleanor!

Avaliado com 1 de um total de 5 estrelas

No refund for cancelled event and ignored communication

Event in Cardiff on the 13/3/25 was cancelled short notice due to attendance cancellations. I completely understand this and it is not an issue.
I was issued a credit to rebook another event however there are no other events running and therefore I can't use the credit.
I explained this via email asking for a refund but received no reply. There phone number is an automated machine with no human able to be spoken to.
Borderline scam.

14 de março de 2025
Avaliação não solicitada
logotipo da Original Dating

Resposta da Original Dating

Hi Jowan, we're sorry to read your review.

We are have a busy programme of events in Cardiff. We also note that you have successfully attended a previous event of ours in the city.

I understand you have been in email comms with our team and we are working to resolve your issue.

Original Dating

Avaliado com 1 de um total de 5 estrelas

Rubbish event and worse customer service

I went to a coffee speed date event at Vauxhall, London. It was an afternoon event and so for £20 I expected the event to be well-attended with free coffee/tea throughout the event. Usually for London-based speed date events there will be 20 males to 20 females. Not this one! There were 9 females booked according to the host and 1 did not turn up. There were however 14 of us men - why did they not cancel the event considering a) lack of women and b) the big imbalance between men and women? There were no free drinks on offer - it's quite affordable for the company to offer free tea or coffee - given that this was what it was sold as. I decided not to take part and told the host this. He told me to email the company asking for a refund or credit for a future event. This I did - emailing them three times over the past 5 days. I tried calling them on the number on their website but it does not go through to a person - it just tells us to email and the line eventually goes dead. I have been a customer with this company for many years now and have bought tickets for many events. Even though I paid £20 for this very disappointing event and even though I didn't take part and even though they know I have been to many events in the past they will not give me a credit for a future event! Many other speed date companies will reschedule if low on numbers or will happily give you credit for a future event. Not this one it seems. I will NEVER buy another ticket for a future event with this company - not because it was a rubbish event, but because they refuse to give me credit for a future event. You have lost a customer today you hopeless business people. I have emailed them back but they are now ignoring my emails and to date - have only received one useless reply from them for this issue.

They replied to this review and I am therefore replying to it here: they say the event was 'sold out to their maximum stated capacity of 30 guests' why then were there 14 males and 9 females? Surely if it was a sell-out then there would be an equal ratio of men to women. As I stated a London speed date event can have 20 men and 20 females. This company will not cancel an event or merge events like other companies do - they will just plough on with an event which does not have enough people of one sex.
They don't offer free coffee/tea at their coffee speed dates - if they did then maybe they's dell more tickets. £20 for a Saturday afternoon speed date session is pricey enough.
Their phone number is not manned - it simply gives options such as emailing and eventually hangs up. It is so good for a company to provide the human touch so that you can physically speak to someone about your complaint - this company does not know how to handle customers properly.
They state 'As a small business we do our best to provide a quality service at an affordable price' - that is absolute garbage. Is is a small business because it has not grown and one major reason for that is because they do not know how to treat their customers properly. I will never give this business another penny and that is because of the poor way they have treated me with regards this event.

1 de março de 2025
Avaliação não solicitada
logotipo da Original Dating

Resposta da Original Dating

Hi Roderick, thank you for your feedback.

The event which you refer to was sold out to our maximum stated capacity of 30 guests.

Whilst we always endeavour to perfectly manage the male to female ratio at our events the actual numbers attending will vary depending on the number of ticket holders which turn up on the day. Believe it or not, not everyone with a ticket will arrive at the event and this a matter over which we have no control.

Our event listings clearly state if drinks are to be included in the ticket price and our Coffee Lovers Speed Dating event does not include any drinks.

This is part of our arrangement with the venue and allows us to keep the admission price low. Our event listing can be found here https://www.originaldating.com/london/coffee-lovers-speed-dating-01-mar-2025/9627/

Our records state that you informed the host you would not be taking part and left the venue of your own accord. There was no reason for you to have done so given you had the option to meet those had arrived and those who arrived slightly late which further increased the numbers.

Our host made no promise of a “credit” nor a refund as this would be outside of our terms of booking given you chose to leave an event which was about to take place as advertised.

Furthermore, the single email you sent us was replied to promptly and courteously on the same day it was received.

As a small business we do our best to provide a quality service at an affordable price, but we realise that unfortunately we will be able to manage the expectations of certain people.

It must be pointed out that the event which you declined to participate in generated has much good feedback from others including another unsolicited review on this platform.

We wish you well on your dating endeavours but agree on balance that it may be best for you not to attend our events in future.






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