Outstanding service from this company!! Firstly I ordered a necklace but received a bracelet instead on Monday! ( the bracelet was beautiful btw ) i was gifting the bracelet and need it by Thursday!... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I bought jewelry as a birthday present for a friend Came back with beautiful packaging and jewelry looked gorgeous She was over the moon and has taken pieces on holiday
Ordering was easy. Delivery in a few days. Very pleased with heart and birthstone necklace with birthstone stud earrings as free gift was very much appreciated. Would recommend.
I asked the guys at Orli if they could possibly extend a previously bought bracelet with extra links as if was a little 'snug'. Benjy responded immediately and said it would be no trouble to do this.... Ver mais
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Beautiful bracelet
Beautiful bracelet, quick delivery and great communication.
Beautiful jewellery
I ordered two of the handwriting pieces and they are beautiful and such good quality. Postage was quick and I was kept up to date ony order the whole way through. I would highly recommend Orli and will be ordering again in future
This company is just the loveliest…
This company is just the loveliest people to deal with, very much what shopping used to be like with the personal touch ,apart from the excelent discounts the customer service always goes over and beyond. Everyone I've dealt with so polite makes you
feel that you want to keep coming back .The jewellery is gorgeous very well priced and presented and great quick delivery. I found this company a couple of years ago and will continue as you really don't get better customer service anywhere. I love the fact that yes you can order on line but you can still speak to someone at the end of the phone.
Brilliant experience
I ordered a silver anklet which is gorgeous . It arrived very quickly . Emails to tell me when it was dispatched & when it was going to arrive.
Can't fault the company
Stunning jewelery
I bought myself the silver chain with my initial, it arrived very quick. I absolutely love it.I was kept upto date with my order and delivery time. I cannot recommend this company highly enough. It was my first time ordering it won't be the last. Thank you
Love this company 💕
Love this company. Beautiful and affordable pieces of jewellery. Customer service is excellent. I have bought a number of bracelets and necklaces for myself and others. I’ve needed a couple of very minor repairs and Orli have been so helpful. The staff I have communicated with have been so warm, engaging and professional. Thankyou Orli 💕

Resposta da Orli Jewellery
Beautiful jewellery
I purchased a beautiful personalised bracelet that I got for my daughter’s 18th birthday. Arrived quickly and my daughter loves it. Would definitely buy from here again.

Resposta da Orli Jewellery
Stunning jewellery and super fast…
Stunning jewellery and super fast delivery

Resposta da Orli Jewellery
Hounded !!
I signed up my email for an intro offer after seeing a bracelet I'd like to give as a gift, but my god, the marketing/amount of emails I'm getting has actually angered me and made me change my mind about ordering, lighten up a little maybe and don't let the quantity of email drops annoy people

Resposta da Orli Jewellery
beautiful
Orli jewlery is just beautiful i have many pieces now from chains earings braclets and bangles had a few problems but customer service sorted it out right away they go above and beyond i even have my friends buying it now we are hooked so girls give it a try you wont be sorry

Resposta da Orli Jewellery
I just wanted to say a huge thank you…
I just wanted to say a huge thank you for mending and replacing my bracelet ! Such amazing customer service , I am so happy to be wearing this again . Thank you for the delivery and updates . It’s honestly so nice to be able to get something replaced so quickly and efficiently with no hassle ! Thank you so much Team Orli !

Resposta da Orli Jewellery
Fabulous online jewellery store
OMG i cannot rate this company high enough. Not only do they sell the most gorgeous jewellery, they provide an amazing customer service too.
I have had a few items from them, one being for my daughter who has very small wrists, when the bracelet was too big I contacted them to see if it was available in a smaller size. Not only did they immediately offer to make it smaller if I provided the correct size, but also provided free postage to return it. The bracelet was back in no time, fitted perfectly with no visable sign of an alteration.
I lost a charm from one of my bracelets, i contacted them to see if I could buy a replacement, not only did they answer my enquiry the same day, they advised that a charm was in the post! I received it the next day! The staff are lovely too and easy to talk with. I would recommend any one looking for beautiful jewellery for themselves and/or for gifts, to look at their range. You can buy with confidence that you are purchasing high quality items reasonably priced. Packaging is pretty too. You can not go wrong shopping with Orli.

Resposta da Orli Jewellery
lovely jewellery good quality.very…
lovely jewellery good quality.very quick delivery.so pleased with my purchase thank you

Resposta da Orli Jewellery
Highly recommend
I bought a bracelet as a birthday present, with a birthstone and the recipient’s name engraved on the heart. It was beautifully crafted, and I’m sure it will be well received.

Resposta da Orli Jewellery
Orli Jewellery are my favourite…
Orli Jewellery are my favourite jewellery brand, their pieces are beautiful, I have several, bracelets, necklaces and earrings all perfect. I have to say they’re customer services is second to none, communication wise and just generally, lovely to deal with, thank you so much 😊

Resposta da Orli Jewellery
Fantastic Service and product
I have been really very impressed with Orli Jewellery. Their customer service has been outstanding.
With an initial issue with my order, they got in touch with me personally and dealt with it extremely quickly and professionally. The issue was with me - not their product.
I’m loving the T bar necklace in silver. Fantastic necklace.
Thanks Orli Jewellery 😍

Resposta da Orli Jewellery
Had Orli recommended by a friend
Had Orli recommended by a friend, love their style, jewerlly is beautiful and excellent communications. Could go a bit mad buying in their website so much to love.

Resposta da Orli Jewellery
Lovely customer service
Ordered an engraved necklace for a close friend who has just had a baby, the company has excellent customer service as I got an unexpected call from them just confirming exactly how I wanted the wording to be placed on it which I thought was lovely, needless to say had a very happy new mummy when the necklace turned up, and will be using again! :)

Resposta da Orli Jewellery
Tarnished bracelet
My son bought me a bracelet for Mother's day and it tranished very quickly. I was upset about this, however after contacting Orli directly with my complaint they have been fantastic. They asked for photos and promptly got back to me with a reply. I am being sent a brand new replacement which I am extremely happy about.
Thank you Orli.

Resposta da Orli Jewellery
Orli - awful.
Ordered Angel Wing Huggie Hoops earings and Initial and Birthstone Paperclip Chain Bracelet, Silver. Utter rubbish! Bought as a 21st gift for son's girlfriend, I would be embarrassed to gift these.
The earing hoops are so small it would be a struggle to fit them on a small child's ears. They are described as silver plated but the wings are of a dull metal that looks nothing like silver. There is a raised seam on the edge of the wing where they have been poorly finished.
The bracelet is very flimsy as is the clasp. It is described as stainless steel and silver plated, again looks cheap and I couldn't tell you which part is silver plated as it all looks like cheap metal. There is no weight to it at all. For any normal sized adult female this would be a snug fit. The initial and birthstone charm are just awful. The whole thing looks like something you'd get in a cheap Christmas cracker.
I have returned both items and had to pay return postage (£5+) myself, not even a return label provided.
One word- AVOID.

Resposta da Orli Jewellery
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







