Orozino Avaliações 23

Played with this casino used bonus and after a very long time won $650 and checked that I had used up 100% of wagering and now they have suspended my account. I sent a message asking why and I keep getting "we will get back to you shortly" now today it says "back in 16 hours".

Shady and Frustrating Experience with Casino Orozino

I had a terrible experience with Casino Orozino. I deposited money and accepted their bonus, only to find it was impossible to meet the wagering requirements. Despite knowing I had fulfilled them, the progress bar was stuck at 16%. When I attempted to withdraw my winnings, I was told my account needed to be verified. By the time they got back to me days later, I had already lost my winnings out of sheer boredom and frustration—exactly what they seemed to plan for with these stalling tactics.

The second time I deposited, I avoided the bonus to ensure my funds wouldn’t be tied up. However, when I tried to withdraw via Interac e-transfer, I was told it would take several days to process. Those days turned into nothing, and no payout was forthcoming. Out of frustration, I ended up playing the balance back, and of course, it was gone.

This casino feels like a scam with no accessible customer support and tactics designed to delay or deny withdrawals. I have since closed my account and would strongly advise others to avoid Casino Orozino. It’s a shady, untrustworthy platform, and my experience has been nothing but regretful.

*The reason that I gave them a two star rating is because the casino does offer a wide variety of games that I do enjoy playing, despite the fact that cashing out seems impossible.

Beware of this scam casino – I had an incredibly frustrating experience with Orozino.com that I feel compelled to share. After accepting a deposit bonus for free spins, I decided to use my own $35 deposit to play first. Amazingly, I won over $2,000 using just my deposit – no bonus funds were involved.

Despite meeting the casino's 30X wagering requirement on my deposit, Orozino.com refused to allow me to withdraw my winnings. They cited a violation regarding a betting limit, although I hadn't touched the free spins or used any bonus money yet. In the end, they unfairly confiscated my winnings and only refunded my original $35 deposit.

This ordeal suggests that Orozino.com lacks transparency and fairness in its practices. Their terms seemed intentionally misleading, making it feel like an outright scam. As someone who's nearly a platinum-level VIP at Stake Casino and has wagered around $200,000 in bets in 2024, I am not a newcomer to online casinos, yet this platform still managed to trap me with its deceptive policies.

If you’re considering using Orozino.com, be warned: this could happen to anyone who thinks they’re following the rules. Proceed with extreme caution; I would not recommend this casino to anyone. Half a star for Orozino.com – worst user experience ever.

CASINO RESPONSE -

We have checked your account and you indeed completed the wagering requirements for this bonus. However, after careful review, we've noticed that you didn't follow the terms and conditions for the bonus we provide and as a result withdrawal cannot be requested. Please check below for more information: 8.10.3 Increasing your balance after placing high-value bets and thereafter proceeding to place bets of less than half of the prior bet value, in order to meet bonus wagering requirements; 8.10.4 Maximum single bet with any bonus funds is $0,5. Orozino reserves the right to withdraw any winnings to players that bet over $0,5 whilst completing wagering requirements.