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Ostrich Avaliações 120

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

They were attentive, communicative and genuinely pleasant to deal with from start to finish. Kitty in particular was incredibly helpful, super responsive, thoughtful and just lovely throughout the... Ver mais

Avaliado com 5 de um total de 5 estrelas

I'd been on the fence about putting my flat on the market as I was curious about upsizing, but didn't want to commit. Ostrich is great because it lets me list my property privately and with minimu... Ver mais

Avaliado com 5 de um total de 5 estrelas

A very simple process. Friendly people from Ostrich visited my property, took photos and explained the process. A week later they sent through their valuation/ recommended marketing price, as well as... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a great experience as a buyer purchasing a home through Ostrich. Rich was very approachable and communicative at every stage. He showed me around the flat and kept in touch regularly via email a... Ver mais

Detalhes da empresa

  1. Comércio online
  2. Corretores de Imóveis

Sobre Ostrich

Escrito pela empresa

Ostrich connects buyers who can't find the right property on the open market with owners who are considering selling in the future.

Every listing is exclusive to Ostrich so you won't find our properties with local agents or on portals such as Rightmove, Zoopla and OnTheMarket.

How Ostrich works for homeowners

List your home privately with Ostrich and let serious buyers tempt you to sell without ever going on the market.

Step 1 - Get a beautiful listing
Ostrich will photograph your home and prepare a floor plan free of charge.

Step 2 - Receive tempting offers
Buyers must submit an indicative offer, their funding position and a short bio when they request to view your home. Only engage with the right buyer at the right time.

Step 3 - Sell seamlessly
We’ll be there every step of the way to help you complete your sale. Our team will take care of arranging viewings, price negotiations, managing chains and more.

Which locations do you cover?
Ostrich lists properties across Islington, Hackney, Crouch End, Harringay & Kentish Town.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

120 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

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Avaliado com 5 de um total de 5 estrelas

Great customer service!


I had a wonderful experience with the state agency.

The photographer, Daisy, was incredibly professional and so friendly. She made me feel really comfortable during the shoot.

The whole process was smooth and efficient, and I love how the pictures turned out.

It was such a nice surprise to receive a gift voucher too.

I'm really impressed with this agency and would highly recommend them.

20 de novembro de 2024
Avaliado com 1 de um total de 5 estrelas

Waste of time for a potential buyer

The glowing reviews are all from the pov of sellers but, as a prospective buyer, Ostrich is very disappointing. In order to be "allowed" to view a place, you are forced to give a tentative offer. As a first time buyer, it is hard to know what to offer as you haven't had a chance to see anything. You put a low offer. It's refused. You raise it. Still refused. Just to see a property. A few months pass and you see another one that you would like to view. You offer the asking price and a week later, no one from Ostrich has responded. And this is just to view a property. Would a serious buyer be blacklisted for being nervous about such an opaque process? It has been an incredibly frustrating process dealing with Ostrich. Good luck sellers because I question how many buyers ever see your property.....

14 de novembro de 2024
Avaliação não solicitada
logotipo da Ostrich

Resposta de Ostrich

Thanks for your feedback. We want to offer a great experience to all buyers, including those looking for their first home.

At Ostrich, we give homeowners more control over the sale of their home and, by doing so, give serious buyers access to properties that otherwise wouldn’t be available. By giving buyers more options, we hope to make it easier for them to find their dream home when they can’t find what they are looking for on the open market.

We do ask buyers to make indicative offers before viewing, to ensure that buyers and sellers are aligned before either side wastes time travelling to or preparing for a viewing. Often, owners will reject a viewing request if the indicative offer is below their price guide, however, almost all viewing requests where the offer is at or above the price guide lead to a viewing.

We understand that it can be frustrating when you make a viewing request and don’t receive a quick response. Currently, 80% of viewing requests receive a response from the owner within seven days, and owners get reminders every few days until they do respond.

We would love the chance to address your concerns more directly, so please feel free to reach out using the contact details on our website.

Best,

Duncan
Co-Founder, Ostrich

Avaliado com 5 de um total de 5 estrelas

Recently listed on Ostrich

Recently listed on Ostrich.
The whole process was incredibly easy and straight forward.
The team are knowledgeable and professional and the valuation provided comes with more context and clarity than any I’ve otherwise received.

21 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

Effortless process ….. totally impressed.

The whole process was effortless (apart from tidying the house, of course). All communications were timely and clear. We had to rearrange their visit very late in the day, which the simply accommodated with ease. Their reps who came round were totally punctual, unfailingly polite and considerate about our property. The process was seamless and they were happy to take time to talk us through the process and the options therein. It really could not have gone smoother.

15 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

10/10

We had a fantastic experience selling with Ostrich. They were so attentive and helpful and guided us smoothly through a rather stressful period.
The fact that they are able to do viewings on a Sunday is also great!

I would highly recommend Ostrich.

6 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A very simple process

A very simple process. Friendly people from Ostrich visited my property, took photos and explained the process. A week later they sent through their valuation/ recommended marketing price, as well as a preview of the listing. I've found them helpful by email too, answering any questions I had. So far, so good. I've only just listed, so whether it's effective as a method of selling I cannot yet say.

4 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

Excellent experience

Excellent experience getting our listing on Ostrich. Very quick and efficient process to get our pictures taken by their photographer Daisy and floor plan/description ready a week later. Highly recommend.

2 de outubro de 2024
Avaliado com 5 de um total de 5 estrelas

Highly recommended

It was such a great experience to work with Ostrich. I loved how the professional team (who also happened to be very friendly and lovely) put together the listing of my flat in a very quick and efficient way. I would highly recommend them to anyone.

16 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

Extremely easy and lovely team to work…

Extremely easy and lovely team to work with! The whole process is very efficient from start to finish and we’re really happy with the look of our listing. Looking forward to working with the team to find our dream home and sell our place! It’s a much more flexible way of selling your home and it’s great to see Ostrich expanding to more areas!

18 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

A fantastic platform, exactly what we were looking for!

A very seamless and easy process and a perfect solution for our current situation regarding a house move. The team were very professional and helpful in answering any and all questions and providing guidance throughout the process. The ability to review your listing and make tweaks and bounce ideas off the team at Ostrich has resulted in an authentic and differentiated listing of our property. We are excited to see the results!

7 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Seamless experience

Ostrich made the process of listing with them seamless - they were super responsive, helpful and answered every question we had. Definitely didn’t make it a burden for us at all!

6 de setembro de 2024

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