This is my second order. To say I love this company is probably an understatement. Staff are great, super helpful and have a wealth of knowledge. Items purchased re exactly as described. Very happy... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Spinning chair was exactly as described and delivery was very prompt. Used the "chat" facility on line when ordering and found customer rep extremely helpful and kind. Very happy boy with his new cha... Ver mais
A empresa respondeu
Quality of the products i ordered are amazing & delivery so fast I have a very happy boy thanks Otavo 🤩
A empresa respondeu
Ordered on a Thursday morning and recieved the next day. Ordered a chewie necklace, quality on par with other online stores selling same products at a considerably higher price. Liked the touch of the... Ver mais
A empresa respondeu
Detalhes da empresa
- Comércio online
- Loja de brinquedos infantis
- Loja de Materiais Educacionais
- Loja de Souvenirs
- Loja de Brinquedos
Escrito pela empresa
Otavo is more than a store; it's a community built on the power of sensory experiences. 🖐️👂👀👃👅 We believe every child deserves to explore and thrive, which is why we curate a selection of high-quality, multi-sensory toys and accessories. We're committed to providing families with accessible, Irish-sourced products, ensuring peace of mind and eliminating international shipping hassles. 🇮🇪 Your feedback is invaluable, and we're here to help you find the perfect fit for your child's unique needs. Our mission: to be your trusted partner in supporting your child's growth and development. 🌱
Informações de contato
Waterford, Irlanda
- 0874766285
- hello@otavo.ie
- otavo.ie
4,9
Excelente
219 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Otavo
Hi Rose, 👋
You are certainly keeping us busy tonight with all these wonderful reviews! 🎉 We are truly blown away by your support. It’s fantastic to know that you’ve had such a great experience with our service and that your order reached you so quickly ⭐⭐⭐⭐⭐. We always aim to get our sensory treats out the door as fast as possible, so it's lovely to hear we hit the mark for you. 😊
We hope you're having a brilliant start to the year! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Resposta da Otavo
Hi Leah, 👋
It’s so wonderful to receive such a glowing 5-star review! 🎉 Thank you for your kind words. Knowing that you found everything to be excellent really makes our day, and we truly hope you and your family had a lovely, peaceful Christmas together. We're thrilled you had a perfect experience with us! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
They were very responsive when I had a…
They were very responsive when I had a query. The order shipped promptly and the service was great.
15 de dezembro de 2025
Resposta da Otavo
Hi Deirdre, 👋
We really appreciate you choosing Otavo! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐. We are delighted that our team could provide the quick support you needed and that your order was on its way to you without delay. Providing a helpful and efficient experience is our top priority! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Very prompt delivery
Very prompt delivery, and excellent communication to the customer
9 de dezembro de 2025
Resposta da Otavo
Hi Peter, 👋
We really appreciate you choosing Otavo! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐. It’s brilliant to hear that you were impressed by our speedy shipping and that you felt well-informed throughout the process. Providing a smooth and transparent experience is exactly what we aim for! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Resposta da Otavo
Hi Olga, 👋
We really appreciate you choosing Otavo again! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐. It is wonderful to know that we’ve consistently met your expectations across your orders. Your continued support and loyalty mean the world to our team! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Was waiting on a package got on to Jack…
Was waiting on a package got on to Jack in customer service he was so helpful and got my package sorted with an post had it delivered in 2 days would highly recommend buying from this company
5 de dezembro de 2025
Resposta da Otavo
Hi Eleanor, 👋
We really appreciate you choosing Otavo! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐. It is wonderful to hear that Jack was able to assist you and get your delivery back on track so efficiently with An Post. We pride ourselves on resolving issues quickly, and we're so glad you had your items within just a couple of days.
Thank you for the high recommendation; it truly means a lot to our team! 😊
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Fantastic customer service and…
Fantastic customer service and products. Highly recommend Otavo. I bought the bumper fidget box for my daughter for Christmas and i know she's going to love it and it will really help her regulate.
Great company, i'll definitely be ordering again
27 de novembro de 2025
Resposta da Otavo
Hi Paula, 👋
Thank you so much for your truly wonderful 5-star review! ⭐⭐⭐⭐⭐ We are absolutely delighted by your kind words about our products and customer service. Recommending Otavo is the highest praise we could receive!
We hope the Bumper Fidget Box is a huge hit with your daughter on Christmas morning, and we are confident it will be a helpful tool for her.
It's great to hear you had such a positive experience, and we sincerely look forward to welcoming your next order! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Excellent customer service from Otavo
Excellent customer service from Otavo. Product arrived promptly and in great condition. Thank you.
4 de dezembro de 2025
Resposta da Otavo
Hi Edrina, 👋
Thank you so much for your brilliant 5-star review! ⭐⭐⭐⭐⭐ We are delighted to hear you were happy with the excellent customer service you received. We're also thrilled that your product reached you promptly and was in great condition. Thank you for sharing your positive experience! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Resposta da Otavo
Hi Liz, 👋
Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We are truly delighted that you are very happy with your order and that the delivery arrived perfectly on time. It means a lot to hear you had such a great purchasing experience! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Brilliant products fast delivery easy…
Brilliant products fast delivery easy website to navigate would highly recommend
2 de dezembro de 2025
Resposta da Otavo
Hi Celine, 👋
Thank you so much for your brilliant 5-star review! ⭐⭐⭐⭐⭐ We are thrilled to hear that you found our products brilliant, the delivery fast, and our website easy to navigate. Knowing you would highly recommend us is the best compliment we could receive! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Item was despatched within a day of…
Item was despatched within a day of placing the order. Excellent service
1 de dezembro de 2025
Resposta da Otavo
Hi Martina, 👋
Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We are delighted to hear you were impressed with our excellent service and that your item was despatched so quickly after placing your order. We aim for speedy handling, so this feedback is great! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Really quick postage
Really quick postage, nice treat in the package. Good contact throughout purchase in keeping me updated
29 de novembro de 2025
Resposta da Otavo
Hi Leon, 👋
Thank you so much for your brilliant 5-star review! ⭐⭐⭐⭐⭐ We're so pleased to hear that your order arrived very quickly and that our updates throughout your purchase kept you well-informed. We're also glad you found the little treat in your package enjoyable! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Resposta da Otavo
Hi Rob, 👋
Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We're thrilled that you found the whole experience straightforward and speedy. Providing a very good service is our main goal, so your feedback means a lot to us! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Very fast and efficient
Very fast and efficient, had product in a couple of days and an added bonus of some jelly treats for the wee man. Such a nice gesture.
30 de outubro de 2025
Resposta da Otavo
Hi Brigid, 👋
Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ We're delighted to hear that you found our service so fast and efficient and had your product in just a couple of days. We're especially glad the jelly treats for the wee man were an added bonus that you appreciated—it's always a pleasure adding a little surprise! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Ripped and damaged packaging on products inside the main box
Products look lovely but unfortunately the packaging inside the box with the actual products in were very damaged. Normally this wouldnt bother me but as they are christmas presents, this was really upsetting.
29 de outubro de 2025
Resposta da Otavo
Hi Laura,
Thank you for your feedback, and we are so very sorry to hear this! We completely understand how upsetting it is when the packaging of Christmas presents arrives ripped and damaged, especially when the products themselves look lovely.
We take great care in packing orders, but we know damage can sometimes happen during transit.
We have sent you an email to the address connected to your order so we can get this sorted out for you right away, especially since these are gifts. Please check your inbox (including spam/junk) and reply to that message so we can discuss replacing the damaged items or finding the best solution for you before Christmas. 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
I can't give this company more stars.
I can't give this company more stars.. if I could I would! I absolutely loved my order, it arrived super fast and there was sweets in it and a thank you card! Everything was amazing quality and I'll definitely be back for another order very soon!!
27 de outubro de 2025
Avaliação não solicitada
Resposta da Otavo
Hi Karrie, 👋
Wow, what a fantastic 5-star review—thank you so much! ⭐⭐⭐⭐⭐ We are absolutely thrilled that you loved your order and that everything was such amazing quality. Hearing that it arrived super fast and that you enjoyed the little touches like the sweets and thank you card truly makes our day! We are already looking forward to your next order and appreciate your excitement! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Again great service and products
Again great service and products
The only thing was one side of the box was cut open
24 de outubro de 2025
Resposta da Otavo
Hi Rachel, 👋
We really appreciate you choosing Otavo again! 🎉 Thank you for your fantastic 5-star review ⭐⭐⭐⭐⭐. We're delighted to hear you consistently receive great service and products with your orders 😊.
Regarding the box, we are so sorry to hear one side was cut open. Since your order traveled from Ireland to the UK, this sometimes happens if Customs needs to inspect the package, but we can assure you the contents were packed securely. We look forward to your future orders and are excited to have you as a loyal customer! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
I’ve ordered numerous times from Otavo…
I’ve ordered numerous times from Otavo and every time I’m delighted that I did, from the product itself to the delivery , Otavo are a pleasure to deal with .
15 de outubro de 2025
Resposta da Otavo
Hi Siobhain, 👋
Wow, thank you so much for your incredible 5-star review! ⭐⭐⭐⭐⭐ We are truly delighted to hear that you are consistently happy every time you order from us. Knowing you are pleased with the product itself and the delivery, and that you find Otavo a pleasure to deal with, means the world to our team. We sincerely appreciate your loyalty! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Train.
Lovely sensory toy. Has lights, sound and movement. It ticks all the boxes for my grandson. He loves it.
28 de setembro de 2025
Resposta da Otavo
Hi MF, 👋
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We are absolutely thrilled to hear that the sensory toy "ticks all the boxes" for your grandson because of its lights, sound, and movement. Knowing he loves it is the best reward we could ask for! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards, The Otavo Team 🚀
Amazing team and so helpful
Met the Otavo team at a recent neurodiversity conference in Wicklow, the range of sensory products on display was brilliant, and the team were so helpful, and gave me some great reccomendations on what would work for my daughter.
22 de agosto de 2025
Avaliação não solicitada
Resposta da Otavo
Hi Joanne, 👋
Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐ It was an absolute pleasure meeting you at the neurodiversity conference in Wicklow. We're thrilled to hear that you found our range of sensory products brilliant and that our team was able to give you some great recommendations for your daughter. Providing that kind of personalized, helpful service is exactly what we strive for! 🙏
We are always available if you have any questions, so please feel free to reach out to us anytime via 👉 email, website, social media or WhatsApp 👈
Kind regards,
The Otavo Team 🚀
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.