Robert Oulsnam and Company  Avaliações 

Not even worth one star! I’m writing this on behalf of my sister who I have had to physically hold to stop her having a nervous breakdown after the completion of the sale of her house by Oulsnam failed to go through. Removal van had taken the furniture, solicitors informed us the money was being transferred, so we went to the new property and awaited confirmation that the money was in my sister’s account. And waited; and waited. Solicitors finally told us that the Contract Completion had not gone through! Removal van took the furniture away; the seller of her new property was furious and Oulsnams response -“why hadn’t she dropped the keys off”. WHY would anyone relinquish the keys to their property when the sale had not gone through. Completion did go through the following day - the reason for the delay was the bank undertaking a spot check - the only reason we can think of for this was because the buyer had informed Oulsnam that he was making a significant cash deposit towards the purchase. So knowing that; and knowing that the banks scrutinise cash transactions closely, why was there no contingency in place to accommodate a potential hold up and subsequent failure to complete on the due date. No apology has been given. But they were very quick to tell her she had to release the keys as she was breaking the law by not doing so!

Sadie-Jane was proffessional, friendly and extreemly knowledgeable. She was patient and did not rush the viewing. The property was not for me but would definitely recommend Oulsnams.

Great house viewing with Sadie-Jayne. Extremely welcoming and professional, answered all questions on the property, just super helpful.

Excellent right from the start with Tom's valuation visit back in March, through to completion of our sale in September. It has been quite a journey with many ups and downs for us, but the Bromsgrove team, and Pete in particular, have been there for us, giving valuable advice and support throughout, for both sale and purchase. Always a friendly response to calls and a lovely welcome on our frequent visits to the easily accessible Bromsgrove office. Thank you so much, we couldn't rate you more highly. 100% recommended without reservation.

I have recently had several viewings and of them, Karen was the most impressive viewing representative. She was knowledgeable on the house, had obviously done her 'homework' on the background and also had info to hand. She was also friendly and professional.

Very friendly and helpful service.
They really help with the process of buying and selling houses. They have excellent knowledge of the market and give good advice that can be trusted

We found Oulsnam in Kings Heath consistently helpful and informative about the process - they gave us a realistic valuation and found perfect buyers for our house. And did all this without being pushy!
We also liked the fact that all the staff we encountered were women - good for Oulsnam!

Thanks to all at the Redditch office, professional and supportive during this stressful time. Would recommend without hesitation. Special thanks to Debbie and her patience.

⭐️⭐️⭐️⭐️⭐️ A pleasure to work with Peter and the team at Robert Oulsnam Estate Agents, Bromsgrove!

On behalf of all the team at X Mortgage Limited, we just wanted to say a huge thank you to Pete and the team at Altnam's Bromsgrove. 🙏

It was a genuine pleasure to deal with you on what was a very difficult and challenging transaction. We faced many challenges along the way, but with great teamwork, communication and determination, between us we were able to overcome them and get it over the line. ✨

Pete made it happen. He was professional, proactive, responsive and a real pleasure to work alongside. Nothing was too much trouble and he always kept us and our client fully updated.

Thank you again to Pete and the whole Altnam's team at Bromsgrove - we look forward to working with you again soon!

From all the team at X Mortgage

We recently purchased our home through Oulsnams Bromsgrove and I wanted to leave a special thank you to Peter! 🏡✨

Buying a home can be so stressful, but Peter made it happen. Without his dedication, communication and determination, I truly believe our purchase would have fallen through. Nothing was ever too much trouble. 🙏

He is a huge asset and a real credit to Oulsnams. I cannot recommend both Peter and the Bromsgrove branch enough. ⭐️⭐️⭐️⭐️⭐️ Highly recommended!

We viewed a property with Jeff and he was extremely friendly and welcoming. Anything we needed to know about the property he was there on hand to answer all the questions we had. He allowed us to take our time round the property and didn’t put any pressure on us at all, as first time buyers having this experience takes off a load of pressure.

Jeff shown us around the house. He was such a lovely guy and very helpful. Thank you!

Selling our late Mums house was very difficult. We had a very ‘unlucky’ time. Oulsnams remained positive, compassionate and caring throughout.
Would highly recommend them.

A lovely, supportive and skilled team at Oulsnams in Bromsgrove. They sold our house for us in a very difficult economic climate. They did their best for us and went beyond the expected level of service for us. Very grateful to all of the team, especially Emma!

The team were always very patient, supportive and professional. Sadly there were a number of issues to deal with that delayed the sale and completion, none of which were the fault of Oulsnams, they dealt with everything that came up.

Fantastic local estate agent, the staff have been great from viewing properties to finally collecting the keys to our new home last week. The staff were always professional, polite and helpful with any questions or assistance I needed throughout the purchasing process. All staff were personable and very friendly, special mention to Alison who really did make a stressful process manageable and who generally seemed to care. Alison was always happy to advise and seemed truly happy when I went to her to collect the keys. Thank you Alison for all your help, and to all at Oulsnam.

I have recently sold my house through Oulshams. I have had excellent service from all the team from my initial valuation up to completion. Having sold houses before through various agents I can highly recommend the team at Oulsnams as you get that extra personal service. Which is so helpful when selling a property.

House sale went very smoothly, probably helped by the fact that there wasn't a complicated chain. I approached Oulsnams, who had done a previous house valuation for me. Victoria and the team were very helpful and efficient in dealing with the sale. Marketing of the property was done quickly to get the property out there. The second viewing provided an acceptable offer which I took.
Oulsnam's suggested a company called Breezemove, who provide information on a selection of conveyancing solicitors with cost details. This was very useful, as these solicitors were geared to getting the completion done quickly. If I had chosen a local solicitor I don't think it would have completed anywhere near as quick. From accepting the offer to completion was two months.
Thanks to Vicki, Debbie, Elisha and team for a job well done.
Would definitely recommend Oulsnams

Ron was excellent. Showed us round the property in a thorough manner & answered any questions we had with no issues whatsover. Thank you Ron👍
Dawn & Steve

Having moved to Oulsnam from another Agent, we really needed help selling swiftly.
The difference was significantly different from the start with a more personalised tailored approach.
Honestly couldn’t have asked for a more caring team.
Top agents who genuinely care.