Arranging insurance for my granddaughter and had a problem with the website saying there was an error. A call to Charlie soon sorted the problem. I like the on screen ID so he can see what you have... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Arranging insurance for my granddaughter and had a problem with the website saying there was an error. A call to Charlie soon sorted the problem. I like the on screen ID so he can see what you have... Ver mais
A empresa respondeu
I used Outbacker for my solo travelling around Asia for 5months. I made two claims, which totalled around £600. I provided the details, and they only asked for some extra evidence on the second c... Ver mais
Disgraceful , lying and misselling of annual policies. If you return for more than 14 days two weeks to UK your insurance becomes invalid despite the fact you need cover abroad for less time.... Ver mais
A empresa respondeu
My daughter was stuck in Fiji at start of pandemic and had to purchase several flights in succession due to problems with borders closing . This insurance company were great as paid in full for flight... Ver mais
The Outbacker Travel Insurance product range has been designed to reduce the price of long haul and backpackers travel insurance without cutting down on the cover! We believe that you deserve to have a quality backpacking insurance policy to protect you on your travels, which is why our cover has been carefully constructed to provide you with specialised backpacker travel insurance that fits your travel needs.
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Made a stupid mistake while filling in details taking out the policy, easily called and able to get details changed with no issues.

Resposta da Outbacker Insurance
Easy steps, well priced, a lot included.
I would’ve liked to know more about extending the insurance.
Easy process to take out the insurance and the cover looks good. It's also good value for what is covered. But the "taste of the pudding is in the eating". Will see how good this insurance if or when I come to claim.
All seemed quite straightforward to purchase, covered what I wanted.
Susie was an extremely helpful member of staff, going out of her way to resolve the issue I had.
such an easy and simple website to navigate, made the experience so much better.
Great services and at an affordable price. Everything was easy to understand and overall perfect for young travellers!
Spoke to a lovely lady on the phone helped us book our insurance quick an easy
Didn’t take long to get through to a person instead of an automated response and never on hold for long. Also really helpful with getting exactly what I needed done

Resposta da Outbacker Insurance
Easy to extend policy and friendly customer service rep
Spoke with Muskaan today to help me with my travel insurance policy, she answered all questions I had, was professional, knowledgeable and friendly.

Resposta da Outbacker Insurance
I have yet to start my trip however having a few phone calls with their advisors have made the process very simple.
I am going travelling for 6 months + and purchased backpackers insurance through another company to then realise that it didn't cover you if you did not have a return flight booked. After calling Outbackers insurance they assured me I am fully covered without requiring a return flight having been booked and that I can extend it during my journey if needed.
So far great experience, would reccomend.
Very easy to set up the insurance and very clear on what is covered.
Great insurance policies, response from staff is so fast if you ever have a questions. I decided to travel further than originally planned so asked if I could upgrade my policy to cover that place and it was so easy and hassle free due to the amazing work of the staff at outbackers. Thank you so much!
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