I found this online.outdoor clothing store whilst looking for a present for my wife , a Barbour maple coat , found this place , they had stock when most others were out of stock , ordered it and got a... Ver mais
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Veja o que dizem as avaliações
Placed order and goods were delivered with 48 hours. Whole process from start to finish to finish was really easy. Also found goods here cheaper than anywhere else. Definitely recommend
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I saw this cardigan on another website but not in my size, I searched the internet for it and came across Out of the City and an even better price which I'm really pleased about. My parcel was very we... Ver mais
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Ordered a Joules jacket which arrived promptly but unfortunately didn't fit. The returns process was simple, I was able to arrange for Royal Mail to collect the next day, they supplied the label and a... Ver mais
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Detalhes da empresa
Escrito pela empresa
A thoughtfully curated collection of British lifestyle clothing and footwear, designed for those who appreciate timeless style, quality craftsmanship, and effortless versatility. This selection brings together the best of British heritage brands known for their enduring materials, refined tailoring, and classic design.
British Heritage, Refined for Everyday Life
Escrito pela empresa
- Out of the city. Timeless style. Everyday comfort.
- We are a UK specialist retailer of thoughtfully curated British lifestyle clothing and footwear for men and women. We offer trusted heritage brands at competitive prices, with fast UK delivery and easy returns. Whether for work, weekends, travel, or everyday wear, our collections are designed for effortless versatility, quality craftsmanship, and classic British style.
Customer Guarentee You Can Rely On
Shop With Confidence Every Time
At Out of the city we offer fast UK delivery, easy returns & secure checkout. Every piece is carefully selected for timeless style, quality craftsmanship, and everyday versatility, with friendly support for sizing, orders, and aftercare whenever you need it.
Informações de contato
Buckshaw Village, PR7 7JN, Chorley, Reino Unido
- 01772 977321
- customerservice@outofthecity.co.uk
- outofthecity.co.uk
Wardrobe Heroes
4,9
Excelente
564 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Available plus speedy delivery
I got exactly what I was looking for and wanted to give as a present, delivered very quickly.
8 de março de 2026
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Competitive pricing prompt delivery…
Competitive pricing prompt delivery without charges for carriage
13 de março de 2026
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
I bought a very smart Joules fleece…
I bought a very smart Joules fleece jacket from Out of the City. It was good value and delivery time was excellent. A friend loved the jacket and she has bought one from the same site - I sent her the link, and she is equally delighted.
4 de janeiro de 2026
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Happy with my experience
Very quick delivery and good prices in the sale, I was happy with my purchases so did not need to contact the company or use the returns process. Throughout the purchase the company kept me informed with the progress.
16 de janeiro de 2026
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Great all round shopping experience
The items were easy to order and arrived efficiently and were well packaged. Thank you!
1 de março de 2026
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
First Purchase, Now Stuck Waiting for a Refund
I’m extremely disappointed with my experience shopping with Out of the City.
This was my first time ordering from them and I purchased a Barbour jacket. When the item arrived, it unfortunately didn’t fit — it was actually too tight.
I tried it on briefly and immediately repackaged it to return.
The jacket I received did not have a tag attached when it arrived. However, after returning it, the company has now refused to issue a refund claiming that the tags were missing and that the item therefore doesn’t meet their return criteria. This is frustrating because I returned the jacket exactly as I received it and it was never worn outside.
I have contacted their support team to explain the situation and have asked them to reconsider their decision. At the moment, I am still waiting for a response regarding my refund.
As this was my first time shopping with this company, I sincerely hope this situation gets resolved soon. Otherwise, it leaves a very poor first impression and raises concerns about their returns process. I will update this review depending on how the company handles the situation.
28 de fevereiro de 2026
Resposta da Out of the City
Thank you for your review.
We’re sorry to hear that you were disappointed with your experience. We have now reviewed the situation and can confirm that your refund has been processed. We also replied to your email earlier today at 10:28 to confirm this and to apologise for the inconvenience caused.
It appears the jacket was possibly sent out without the label attached, which may have caused the confusion. Our policy regarding labels remaining attached is in place to help ensure that any returned products are unworn and suitable for resale for all customers.
Your refund has now been issued to your original payment method and should appear in your account shortly, depending on your payment provider.
Thank you for bringing this to our attention.
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Resposta da Out of the City
Thank you for the review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
They did what they said they would do
They did what they said they would do, delivered the jumpers promptly, well wrapped and in perfect condition.
23 de fevereiro de 2026
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again
Excellent 👍
My Barbour sqeater came quickly and was exactly what I wanted.
I wish the store was back in Buckshaw village
10 de fevereiro de 2026
Resposta da Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again
A good service
1 de fevereiro de 2026
Resposta da Out of the City
Thank you for the review! We're so glad you were happy with your experience with us. We look forward to seeing you again
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