I was shipped all white boxes that were completely missing my design that was improved within their system. I was on the phone with support, and they have claimed that it will be sent for a repr... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I’ve never left a bad review or ever leave reviews but as a small business owner I was so excited about my boxes and it was a let down. I showed them my design for my products boxes and they suggeste... Ver mais
A empresa respondeu
I received some boxes that were damaged upon arrival, and I attempted to contact the company, but I haven't received any response. My primary goal is to have them replaced. The lack of communication f... Ver mais
A VERY easy interface and very high quality product! I also really appreciated that they not only emailed, but called to clarify my design. I had a design that was not standard and they wanted to en... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
With a huge selection of products, super-helpful staff, and free 3D design tools, our team is your one-stop shop for all things packaging! Have a budget or a specific turnaround? Get an instant quote and an estimated delivery date with our handy calculator. Don’t see what you’re looking for or need some guidance? Submit a quote request. Not sure where to get started? Our packaging professionals help you make the right choices and guide you through design. We even offer free design services. Or, you can use our 3D design tool to upload or create your design. Our team is here to help every step of the way. We identify the best production options so you can keep your order as local and affordable as possible. Get the confidence you need before your order is even delivered. We want you and your customers to love your packaging!
Informações de contato
4419 Van Nuys Blvd, 91403-2910, Sherman Oaks, Estados Unidos
- 424-271-0700
- sales@packm.com
- packm.com
3,8
Muito Bom
32 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very disappointed
I’ve never left a bad review or ever leave reviews but as a small business owner I was so excited about my boxes and it was a let down. I showed them my design for my products boxes and they suggested their standard white and said it would have a slight gloss finish. Well it’s nothing more than a corrugated shipping box with no gloss sheen in my opinion. They weren’t even protected during shipping just put into a box which came partly smooshed. Some of the boxes even have dents. Overall I wouldn’t order again.
28 de abril de 2024
Resposta da PackM
Hi, Melissa. We are very sorry to hear of your shipping damage and disappointment. Our Customer Support lead has reached out to you to work toward a resolution.
I appreciate the couple of tweaks the…
I appreciate the couple of tweaks the company made on my design after ordering to make sure the color was seamless, and the design flowed!
23 de abril de 2024
Resposta da PackM
Thank you so much for your review. We always try to go the extra mile to ensure our customers are delighted with their outcome.
Let us know how we can help you with future orders!
HIGHLY recommend!
A VERY easy interface and very high quality product! I also really appreciated that they not only emailed, but called to clarify my design. I had a design that was not standard and they wanted to ensure it was on purpose. I appreciate the individual care they put into my order.
16 de abril de 2024
Resposta da PackM
Thank you for your review, Ann. We strive to offer an exceptional level of service for our customers and are so happy to hear we hit the mark!
Please let us know how we can help with any future orders.
Amazing communication and experience
Amazing communication with representatives. Helped me get through the process and provide an amazing experience.
11 de abril de 2024
They provide excellent customer service
Their products are of excellent quality, and their response time to customer inquiries is fast.
30 de março de 2024
Very high quality product
Very high quality product. Great customer support as well.
5 de abril de 2024
I love PackM
I love PackM, I found it just doing a standard google search and they have been nothing short of amazing. Their customer service team is so attentive and the shipping was super fast. All businesses, you guys need packM... seriously
2 de abril de 2024
Good website experience and customer…
Good website experience and customer service and the product was exactly as I desired and came right on time!
27 de março de 2024
Very Impressed!
The quality of the product is great but the quality of the service is topnotch! I cannot praise the staff at PackM enough. The team went above and beyond to ensure that I received my order after there was an error in the original shipping address. I AM VERY IMPRESSED and highly recommend PackM.
26 de março de 2024
Always great to work with PackM
Always great to work with PackM. Love the ease of the design program. Quick processing and quick shipping.
27 de março de 2024
Easy reorder
Easy reorder, timely delivery. Surface gloss inconsistent across the 3 batches ordered over the last years
1 de fevereiro de 2024
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.