I have ordered paintings from this company before, and have always been quite satisfied. The outlines were always in black, very easy to see. I'm not happy with the painting I received a week ago. The... Ver mais
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Veja o que dizem as avaliações
Dreadful experience. I looked at one review on their website for the painting I bought . . . should have come here instead. Poor quality, dried up paints, and some numbers rubbed off when I primed the... Ver mais
Ordered 3 pictures to play with whilst in Covid lockdown and got started straight away, but then realised we’d only been sent 2. The customer service team very kindly Sent through the remaining pictu... Ver mais
A empresa respondeu
I purchased a large 60x90 cm painting but only one set of paints was included. I ran out of paint half way through and asked for an additional set to be sent to me but was told I had to pay $25 for th... Ver mais
Detalhes da empresa
Escrito pela empresa
Visit www.paintbynumbers.com.au for Paint By Numbers for Adults - shipped direct from Melbourne, Australia. Over 100 exclusive designs. Email us at team@paintbynumbers.com.au for any assistance!
Informações de contato
1,7
Muito Ruim
116 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great experience, painting looks amazing!
I ordered paintings in March and received the same month. I took my time and enjoyed the process of completing the Abstract Lion and it looks amazing! Will get started on the others I purchased soon.
16 de julho de 2023
Avaliação não solicitada
Customer services was excellent
Customer services was excellent. My painting arrived very quickly and in good condition. Very enjoyable (although time consuming) activity.
10 de julho de 2023
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi C Moebus, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
Relaxation on a canvas
Very fast postage
Product was exactly as shown in picture
12 de junho de 2023
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi Maurs, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
Fantastic website and great communication 👏
Friendly staff that email quickly if you have any questions. Have just placed my second order, painting has turned out so beautifully, great website, fast delivery and the painting kits come with more than enough paint.
25 de maio de 2023
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi Melissa, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
Strong and consistent communication as…
Strong and consistent communication as well as friendly and professional.
Quality of craftsmanship is excellent!
Turn around time is quick!
Happy to continue purchasing more customised paint by numbers! They have made perfect gifts for my friends and family!!
10 de maio de 2023
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi Leonie, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
This was a new experience for me
This was a new experience for me. I received it as a gift and was a bit sceptical but it proved to be great fun and a such a good way to chill out! Highly recommend.
17 de abril de 2023
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi Gez, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
I loved painting Marilyn!
I loved painting Marilyn!
One of the colours was not provided but was quickly remedied and sent out straight away with speedy delivery.
I will definitely purchase again!
4 de abril de 2023
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi Kelly, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
This company is a great communicator…
This company is a great communicator and listens to the customer when an issue arises and then gets to work to fix it pronto.
7 de março de 2023
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi Maureen, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
Quality products arrived quickly.
21 de março de 2023
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi Jessica, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
Great customer service
Great customer service. Received the kit within a few days. They emailed to check to make sure I received it. The kit is of high quality. Highly recommended.
26 de fevereiro de 2023
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi Daniel, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
Beautiful paintings, paint could be better
Beautiful paintings, fun to do.
4 stars for two reasons:
Some colours (e.g. yellows) are never pigmented enough to cover the number in their cell. This can be solved best by using a white paint to cover them before using the desired colour.
Additionally I wish there was some more paint for colours that are used a lot. Some colours have lots left over, but others I was scraping the pot to get enough to just barely cover the cells needed.
18 de janeiro de 2023
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi Cate, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
This company is fantastic
This company is fantastic. Their customer service are quick to respond, helpful and follow up to ensure everything is going smoothly. I have completed one pbn from this company and absolutely loved it also I've bought 2 more! Highly recommend.
15 de fevereiro de 2023
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi Beth, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
Fast delivery and genuine care.
My order was instantly acknowledged and the item was delivered ASAP. I had a query a few days later which was answered promptly. I look forward to making another purchase in the future.
1 de fevereiro de 2023
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi Anna, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
Speedy delivery with a personal touch
Very fast turnaround from ordering to delivery and a follow-up email gave a personal touch
23 de janeiro de 2023
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi Peta, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
SCAM SITE
Do not use this site
Reply:
Order was finally received a few months after placing the order. I tried to contact by phone to see what the problem was but found that the address and number I was given was not correct. I tried to locate the premises on a Google search and found that the warehouse was listed in Melbourne. Contacted one of the tenants at the address and found that they had new heard of Paint by Numbers at that address. So I automatically assumed it was a scan and hence the review. By the time goods had arrived it was 4 weeks after my wife's birthday.
31 de janeiro de 2023
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi Greg,
We would like to inform you that if your claim has no basis and is defamatory, it will be reported accordingly.
We kindly request that you send us a screenshot of the order you placed. This will allow us to investigate the matter thoroughly and address any concerns. Please email your screenshot to: team@paintbynumbers.com.au so we can look into this further.
Your cooperation is highly appreciated as we strive to address any concerns and ensure your satisfaction. Please don't hesitate to contact us with any further information or questions you may have.
Fast delivery and great customer service
The paint by numbers I ordered arrived promptly (within a few days) and the customer service is incredible - particularly Anna, who was very helpful with my order when I realised I had submitted the incorrect postal address.
22 de dezembro de 2022
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi Kaila, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
Great product and customer service
Great product and great customer service when assisting with a tracking query.
20 de dezembro de 2022
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi Drew, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
I have painted around 20 canvases and…
I have painted around 20 canvases and have really loved the experience
I find it totally relaxing and satisfying
It engages me in my own mind…..good therapy
12 de outubro de 2022
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi June, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason why we work hard. Happy painting and take care!
I had a small glitch more to do with…
I had a small glitch more to do with Australian post
The peeps at Paint by numbers answered my query straight away and kept me up with details of arrival
My granddaughter loves it and the gift wrapping was gorgeous
7 de novembro de 2022
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi Julie, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. We're glad your granddaughter loves our painting kit. Reviews like this are the reason why we work hard. Happy painting and take care!
Amazing customer service!
The Paint By Numbers Team were amazing to deal with! They were so helpful and even provided free express shipping to ensure I received my paintings in time after a slight delay. I will definitely be using Paint By Numbers Australia again and would highly recommend them!
14 de setembro de 2022
Avaliação não solicitada
Resposta da Paint By Numbers Australia
Hi Jaclyn, thank you for taking the time to write us a review. We are very happy to hear about your positive experience. It was wonderful to hear that you had a good time. Reviews like this are the reason for which we work hard. Happy painting and take care!
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