Palm and Olive Avaliações 16

O TrustScore é 4 de um total de 5

4,0

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Detalhes da empresa

  1. Barragem

Escrito pela empresa

Palm & Olive is a UK-based specialist in premium garden trees, planters, and outdoor furniture. We offer a curated selection of Mediterranean and exotic plants—such as olive trees, palm trees, and Dicksonia ferns—sourced directly from trusted growers in Spain, Italy, and beyond. Our products are chosen not only for their beauty but for their ability to thrive in British gardens. We also supply handcrafted teak garden furniture and high-quality terracotta pots, bringing timeless elegance and natural charm to outdoor spaces. With expert customer service, nationwide delivery, and a passion for design, we help you create gardens that inspire. From city patios to country estates, there’s a right tree for every space.


Informações de contato

4,0

Muito Bom

O TrustScore é 4 de um total de 5

16 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 24 horas

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Avaliado com 5 de um total de 5 estrelas

Superb service

Superb service, with a personal touch. Really appreciate the excellent communication and friendly demeanour. It’s very clear that they care about their patrons

23 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Service a good and staff friendly

“I had a really good experience with this company. The service was smooth from start to finish, and the staff were friendly, helpful, and professional. Everything was handled efficiently and I felt well looked after. I’d definitely recommend them and would use them again.”

4 de abril de 2026
Avaliado com 3 de um total de 5 estrelas

I have to say that the plant itself was…

I have to say that the plant itself was excellent.so why the not so great review.WELL one word delivery.if you are going to charge 40 pounds for so called tracked delivery,which takes 10 days ,which there was no communication and you advertise as being 3 days ,then I’m sorry but palm and olive ,you really do need to up your game ,with your couriers.im going to bite my nose off to spite my face on this ,wouldn’t buy from you again ,which will be my loss ,because the tree fern was great ,but the aggro ,not worth it .

20 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Healthy mature Olive Tree … beautiful

Delivered to our rural location within week of ordering which was pleasantly unexpected considering some previous reviews. Great contact with delivery driver on day ( but could have done with some prior warning as we were out and live in terrace directly on road ) driver did well and left in neighbours side gate. Olive tree as described and looked very healthy … so far great thanks !

17 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Wow very heathy olive tree

Beautiful olive tree it took a bit longer to come but was well worth it , recommend to any one ( I will get another one to match soon )
Thank you palm and olive

2 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Beautiful pots and plants delivered…

Just had some pots and plants delivered for my newly landscaped garden and they’re beautiful.
The guys were extremely helpful and friendly and the delivery was quicker than expected!
10/10 would recommend.

6 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered a pot for £300

Ordered a pot for £300, told I had to pay another £400 if I wanted the pot as they claimed it was the wrong price. The site is still actively selling the pot for £300 on there website over a week later.

Avoid at all cost nothing but a con / fraud trying to rip people off for more money after they have paid.

28 de julho de 2025
Avaliação não solicitada
logotipo da Palm and Olive

Resposta de Palm and Olive

Hi Jon,

Thank you for your feedback. We would like to clarify the situation. From the moment the listing error was identified, we immediately offered a full refund. At no point were you asked to pay an additional amount for your order. The confusion arose because the largest size pot was incorrectly priced lower than the smaller sizes.

We also note that during our communication, you insisted the pot was yours and stated you would pursue legal action and post negative reviews if we did not proceed. While we understand your frustration, we have acted in line with our terms and consumer regulations, ensuring the full refund was processed promptly.

Our priority remains transparency and fairness, and we have since reviewed our listings to ensure this type of error does not happen again.

Kind regards,
Palm & Olive Customer Support

Avaliado com 5 de um total de 5 estrelas

Great first experience with new company!!

I am usually nervous about ordering online from companies I can’t find reviews on so decided to call the number listed on the website before placing my order. I spoke to a man called Ahmad who was very helpful and gave me the assurance I needed to place the order. 3 days later my lovely Teak bench arrived as planned and looked better than in the pictures. Ahmad could not have been more professional and everything was as described and promised, he even took away the empty boxes for me. I will definitely use this company again and my wife is already looking at their great selection of trees and plants.

25 de abril de 2025
Avaliação não solicitada

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