pamo. design Avaliações 402

O TrustScore é 3.5 de um total de 5

3,7

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

Still waiting for the remainder of my shipment. It’s been over a month now. I’ve see the item come ‘back in stock’ multiple times, but every time I ask about my order they tell me they are wa... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

While the buying and shipping experience wasn't the best, the product is great! It was easy to install with clear directions, all parts received, and no damages. Not sure what happened to our orde... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered a number of different systems for work. Shipping was quick and the end results are amazing. We get compliments daily on how the room has transformed. I did have one issue with a bent piece (... Ver mais

Avaliado com 5 de um total de 5 estrelas

Pamo makes closet systems that are simple, strong, and beautifully designed. The quality feels solid and the proportions are thoughtful. Everything looks intentional and streamlined, not bulky or over... Ver mais

Detalhes da empresa

  1. Loja de decoração de design de interiores
  2. Fabricante de Móveis
  3. Loja de Móveis

Escrito pela empresa

Industrial Design I urban Interior I unique& individual Our Industrial clothes rail for your home ✔️ clothes rails & industrial furniture in various sizes ✔️ Check it out -> www.pamo-design.com


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

402 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 98% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

So flimsy

So flimsy, too heavy to return…

6 de abril de 2026
logotipo da pamo. design

Resposta da pamo. design

Thank you for your feedback — we’re sorry to hear that your rack feels flimsy. That’s definitely not the experience we want you to have.

Our racks are usually very sturdy when set up correctly, and there are a few small adjustments that can make a big difference to the stability. We haven’t heard from you directly yet, so we haven’t had the chance to look at your specific setup.

Please feel free to reach out to us anytime — we’d be happy to share a few tips and help you get everything stable so you can fully enjoy your rack.

Warm regards,
your pamo. team

Avaliado com 3 de um total de 5 estrelas

Still waiting for the remainder of my…

Still waiting for the remainder of my shipment. It’s been over a month now.
I’ve see the item come ‘back in stock’ multiple times, but every time I ask about my order they tell me they are waiting for stock to come in.
I cannot even start to build my system because I don’t have all the parts needed.

*replying to your reply*
I was never advised in any correspondence from you of a ‘May restock’, even though I’ve asked for an ETA. The response I received when I asked for an ETA was “Unfortunately, we’re not able to provide an exact ETA for order #xxxxx at the moment. The most reliable option is to click “Notify me” on the product page(s) — you’ll then receive an automatic email update as soon as the item(s) are available to ship”

I would have been satisfied if ‘May’ was sated in the email- I only wanted an estimate. But you have responded here, so at least I know now when to expect my items. Thank you.

24 de março de 2026
logotipo da pamo. design

Resposta da pamo. design

Thank you for your patience and for sharing your feedback. I completely understand how frustrating it must be to wait for the remaining parts, especially when you’re eager to get everything set up.

We’ve already reached out to you directly to explain the situation: the item is currently expected to be back in stock in May. The “back in stock” notifications you’ve seen can occasionally be triggered by individual customer returns, but unfortunately those quantities aren’t enough to fulfill all open orders, including yours.

As soon as the new stock arrives, your remaining items will be shipped out right away as planned. If you have any further questions in the meantime, please don’t hesitate to reach out — we’re here for you and happy to help.

Warm regards,
your pamo. team

Avaliado com 2 de um total de 5 estrelas

Our order was missing pieces

Our order was missing pieces, we cannot get a hold of a person it’s only Ai. We asked for the missing pieces in gold and they came in black. We are still waiting for the gold pieces and have no tracking on them.

27 de março de 2026
logotipo da pamo. design

Resposta da pamo. design

Hi there,

thank you for taking the time to share your feedback — I’m really sorry to hear about the missing parts and the mix-up with the color. I completely understand how frustrating that must be.

Just to clarify: while your first reply was handled by our AI assistant, your case was then picked up by our team, and we’ve been in touch with you directly since then. We’re also keeping you updated via email on the current status and will continue to do so until everything is fully resolved and you’ve received the correct parts.

Your satisfaction is very important to us, and we’re doing our best to get the gold pieces to you as quickly as possible. If you have any additional questions in the meantime, feel free to reach out anytime — we’re here for you.

Warm regards,
your pamo. team

Avaliado com 5 de um total de 5 estrelas

Everything was easy

Everything was easy. Shipping was fast, and the product was exactly what I was hoping for. I bought this for my small boutique to hold wedding dresses, which are very heavy and this system looks great and seems pretty sturdy. Big fan, will likely buy again.

18 de março de 2026
Avaliado com 4 de um total de 5 estrelas

The fit and finish is great and for the…

The fit and finish is great and for the most part everything went together well. We ordered the Kim 1 and Kim 2. On one of the Kim 2’s we couldn’t get everything to line up right no matter what we tried (basically the center post is lower than the outer) so things aren’t level. But the Kim 1’s are great and would definitely buy again.

17 de março de 2026
Avaliado com 1 de um total de 5 estrelas

Wrong delivery and terrible service

You sent me the wrong merchandise and then you have no customer service that is able to remediate and ship a replacement express making me miss my deadline for my show and having to purchase cheap shelving from amazon to be sure to have my exhibit. Now you want me to resend the wrong merchandise before you even submit a full refund. I paid over $1,000 and you sent me some hang bars for $200, and now you have the guts to ask for a rating.

16 de março de 2026
logotipo da pamo. design

Resposta da pamo. design

Hi,

We’re truly sorry for the mix-up with your order and the frustration this has caused—especially with the impact on your show. We completely understand how disappointing and stressful this situation must have been.

We have already been in contact regarding your case and provided you with a prepaid return label so that the incorrect items can be sent back at no cost to you.

As soon as the return is on its way, we will of course proceed with resolving this matter as quickly as possible.

We sincerely apologize again for the inconvenience and appreciate your patience.

Best regards,
The Pamo-Design Team

Avaliado com 1 de um total de 5 estrelas

Delivery time is very long

Delivery time is very long, consistent mistakes in the order and unresponsive customer service

11 de março de 2026
logotipo da pamo. design

Resposta da pamo. design

Hi,

We’re very sorry to hear about your experience with the delivery delays, order issues, and difficulty reaching our customer service. This is not the standard we aim to provide.

We are already in contact with you regarding your case and are doing our best to resolve everything as quickly as possible.

Thank you for your patience and for bringing this to our attention.

Best regards,
The Pamo-Design Team

Avaliado com 5 de um total de 5 estrelas

Great Closet System

I appreciated the quick delivery of the KIM II shelving system, shelves and baskets. My closet looks fantastic and is now so well organized. The look is modern and more also more spacious than I imagined to accommodate my variety of clothing.

19 de março de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Very innovative and clean look

Very innovative and clean look. Easy to put together but you absolutely need 2-3 people to hold things in place. Shopping for my items took a long time and communication was not consistent. For that reason i would not shop again. Lots of money spent.

15 de janeiro de 2026
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais