The care that Panama Hats Direct showed was exceptional. The advice given throughout the whole ordering process was extremely clear and supportive. There was a problem involved with the delivery of th... Ver mais
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Veja o que dizem as avaliações
Casey, the owner, was *extremely* responsive; an expert in his work. My hat just arrived; wore it last night to an event, and was 100% pleased! Yay! So much better workmanship than the panama hats I h... Ver mais
The finesse of their hats is top notch. You get exactly what you see on their website. I know it's sometimes easier to buy from high street stores and brands, but you could easily end up paying two or... Ver mais
The real deal in Panama hats. I’ve bought 4 so far. Incredible selection and customization. Fair price. The best customer service I’ve ever gotten. From the moment you order, you get regular progres... Ver mais
Detalhes da empresa
Escrito pela empresa
Design your own genuine Panama hat, handcrafted in Ecuador, or choose from our available inventory. Panama Hats Direct has specialized in authentic Panama hats for more than 26 years, with a focus on quality craftsmanship, custom options, and personal customer service.
Informações de contato
Palm Coast, Estados Unidos
- 602-412-3520
- cust101@panamahatsdirect.com
- panamahatsdirect.com
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Second hat I’ve bought now but this is…
Second hat I’ve bought now but this is first one I’ve designed myself, it’s wicked, the journey was a pleasure from start to finish with photo and info updates,
Thanks,
Pete
Top quality hat.
Top quality hat.
Delivered in sturdy box, hat has no damage at all.
Super great customer service.
If I had two heads I would order an other one without a question.
Tolle Adresse für Panamahüte
Sehr zuverlässig. Tolle Hüte zu einem wirklich bezahlbaren Preis. Kann ich ohne Einschränkung weiter empfehlen. Wenn "hand made" Hüte dann von Panama Haus Direct. Toll und einzigartig ist die Möglichkeit den bzw. die Hüte custome made machen zu lassen bzw. zu bestellen.
My husband has been searching for years…
My husband has been searching for years for a hat that fits him well and that he likes. Finally! Fantastic hat, fantastic company and great customer service! He is so happy!
It isn't just about the terrific hat, it's about the art form and the experience.
My second Panama Hats Direct Montecristi is now in hand - or rather - on my very happy head. Custom Fino Fino Havana with 3/4 small curled brim. Each time I have worn it so far I've received compliments on the unique style and workmanship.
Beyond the exceptional handiwork provided through Panama Hats Direct is a through, thoughtful, and individually oriented customer service experience that included regular status reports of my specific hat with process photographs as well as informative narrative on the process. Every detail of my hat is exactly as ordered including the precise size of 59 1/2 cm as requested and measured by me. I feel that I have received tremendous value by working with Panama Hats Direct AND have had an individually tailored experience that makes me feel like an important and unique person, a valued client, and someone who has been welcomed into a very special community. Thank you all for your ongoing commitment to this important art form.
Received my custom-made hat today and…
Received my custom-made hat today and it was perfect! If you have issues with website, call customer service, they are awesome. Highly recommended!!!!!!!!!!!
Superb Service
Just received my hat and am delighted. Perfect fit and beautiful quality.
Terrific value for money and brilliant service can't be beaten
custom hat and experience
great ordering experience, they send you pictures of your hat in process! Also terrific customer service. And of course, the hat is beautiful.
Just wonderful and better than others at four times theprice
Just wonderful. I am so pleased with hats from this company. I might make this too long in consequence.
I have two hats from these guys, at the price they are incomparable. In fact incomparable at any price. Way better and 'smaller' weave than anything I had before.
In fact these are my favorite items of clothing of all the things I have. This is a real hand craft being preserved in my view. At present the quality of these hats is comparable with ones costing four times or more the price as far as I can tell
All the hats vary, being hand made, slightly and sizing on-line, well anywhere, with hats is tricky. They help you negotiate it so make sure you get that right. There is no straight forward solution anyway I have found with hats.
I wear panamas all the time in Summer for sun protection, I have about four at present, these are way, way and above the best. And the others are 'compliment' hats if I might put it that way! ;-)
My personal experience with Panama Hats Direct was great !
There isn’t much to say but Thanks, when you’ve received a real hand made quality product, priced properly, delivered in a reasonable period of time.
The customer service support has been excellent too.
So, I am glad to recommend the Panama Hats Direct to anyone who’s interested in a real Panama Hat.
So yes, I’m saying - Thank you very much !
Great quality hats !!! This is my 2nd hat from Panama Hats…
This is my 2nd hat from Panama Hats Direct, and I love both !!!
They are excellent quality, beautifully woven, and better than the other 2 Panama hats I own.
Great to work with, and worth the wait to get this level of craftsmanship !!!
Stephen Meade
Panama Hats Direct is the Best
Panama Hats Direct is the Best! They built me a high quality AUTHENTIC Panama Hat that fits me precisely. It is easy and quick, and the staff is professional and honors their commitments. I recommend them without hesitation. Kirk
Beautiful Panama Hats.
Buying this hat was an absolute joy. Panama Hats Direct have kept me informed at every stage with updates and photographs. The process has taken a surprisingly short amount of time. Most important of all,
my new and first Panama is beautifully made, a proper work of art as far as I’m concerned. I am pleased to join the list of five star reviews.
Great hat, fast delivery
Great hat.
Very helpful and answered fast when I got questions.
Fast delivery with DHL Express (4 days to Sweden 😳👍🏻)
Ordered 30/5 and received my hat 9/6
I was nervous about ordering a hat on…
I was nervous about ordering a hat on line, but my brother in law showed me the one he got from Panama Hats Direct; I was impressed. He didn’t describe the process, so I was curious. Once I submitted my design, I was continually informed at every stage of the creation, often with photos. I felt like I was watching it being made, shipped and delivered. It certainly eliminated all of uncertainty I had at the beginning. Well, it was finally delivered to my door. I was excited! When I removed it from the box, it was more beautiful than I imagined. I kept shouting to my wife, look at this, look at this! I was very happy! It’s a beautiful hat and has exactly the look I wanted.
Thank you!!!
WOW!!!
My experience when dealing with Panama Hat Direct has been wonderful. When I received my hat at the post office. I could not wait to open the box and see my new hat so I opened it at the Post Office and showed all the workers. They were amazed at the quality of the workmanship. I went to get my haircut, and when done I went to my truck got my new hat, and went back into the barbershop wearing it to show off. they also were amazed.
Third hat from panamahatsdirect.…
This is the third hat (2 fedoras and this optimo) I have ordered from Pananmahatsdirect. They were all beautiful and everything I hoped for. The first, a fino, wore out after 13 years of pretty hard wear. The second, a super fino used as my dress hat April through about October, is 5 years old and going strong. The new optimo, a fino, is to be my everyday warm weather hat. I get many compliments, especially from people with some knowledge of Pananmas. Thanks for the great hats and great service.
These are fabulous hats
These are fabulous hats, you want one! They kept me updated through the whole process(with pictures of my actual hat) it was gratifying to see the pride and attention to detail throughout! Sizing was a snap as they provide you with a printable measuring tape to get it perfect. My hat feels like it was made for me because essentially it was!
Panama hats, and their purchase process, at their finest.
The whole experience of buying a hat from this company was exceptional. Ordering was simple and allowed for personal taste and customization. Subsequently, I was kept informed of the progress of my order, including pictures of the hat being made. PHD also supplied videos about the company and the process of hat making, which was so much more involved than I had imagined. So much goes into the production of Panama hats that I am amazed that they cost as little as they do. Finally, the hat itself is so much better than any Panama hat that I have had previously - styling, fit and finish and a feeling of quality.
Great follow up after an initial error
Great follow up after an initial error. I received the wrong hat but it was a great hat so I decided to keep it. In compensation, they gave me a good deal on a second hat. I was very pleased with an innovation in the second hat. It has a little piece of foam inside the crease of the crown. This should prevent cracking of the hat in that location which I’ve had a problem with on other straw hats.
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