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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Really nice quality panels, but the main plus for this company is their excellent customer service. We encountered an issue 3 years later so reached out in hopes they would help. Most companies would... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We visited today and had a really positive experience. The lady who helped us was extremely friendly and knowledgeable, taking the time to explain everything clearly — from how the panels are fitted t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I can’t fault the panel company. I placed an order for panels along with trims and they were delivered within seven days of placing the order. The panels can be quite difficult to manage for one perso... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great company, shower panels look excellent and the customer service from James and Claire in the showroom was really good. Highly recommended.

A empresa respondeu

Detalhes da empresa

  1. Loja de Acessórios para Banheiros

Escrito pela empresa

The Panel Company


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

381 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great company

Great company, shower panels look excellent and the customer service from James and Claire in the showroom was really good. Highly recommended.

16 de abril de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi Rob,

Thank you for taking the time to share your experience. We appreciate the kind words about our panels and customer service!

Kind regards,
The Panel Company

Avaliado com 5 de um total de 5 estrelas

Great service from start to finish

Great service from start to finish

10 de abril de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi Doug,

Thank you for giving your experience 5 stars! We appreciate the kind feedback about our service.

Kind regards,
The Panel Company

Avaliado com 5 de um total de 5 estrelas

From start to finish excellent service

From start to finish excellent service, from the service in the shop to the delivery driver Simon and the quality of the acoustic wall panels, would definitely recommend this company, 10/10

26 de março de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi Christine,

Thank you for the kind words about our customer service and panels! We appreciate the feedback.

Kind regards,
The Panel Company

Avaliado com 5 de um total de 5 estrelas

Fantastic

Fantastic. Proper saved my bacon on Good Friday. Very knowledgeable staff.

3 de abril de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi,

Thank you for the 5 star review! We appreciate the kind words about our customer service.

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Really nice quality panels, but the main plus for this company is their excellent customer service. We encountered an issue 3 years later so reached out in hopes they would help. Most companies would wash their hands with it 3 years down the line, but Lynden went above and beyond to reach out to the manufacturer and to give us an excellent solution. Really happy with the service we received here. Thank you so much, we will probably be back again when we next move house!

27 de março de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi Leah,

Thank you for taking the time to share your experience! We appreciate the kind words about our customer service and are pleased to hear that you will order from us again in the future!

Kind regards,
The Panel Company

Avaliado com 5 de um total de 5 estrelas

The best service ever!

I called up the company for last min delivery as I was in need of the panels asap. They gave me the best service ever and made sure I got my items in time. I couldn't ask for a better service. The staff members who I spoken to were amazing and helpful. I will highly recommend them to each and everyone.

27 de março de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi,

Thank you for the kind words about our customer service! We're delighted to hear that it left a lasting impression and that you would recommend us to others.

Kind regards,
The Panel Company

Avaliado com 5 de um total de 5 estrelas

I can’t fault the panel company

I can’t fault the panel company. I placed an order for panels along with trims and they were delivered within seven days of placing the order. The panels can be quite difficult to manage for one person however I did manage to manoeuvre them up the stairs to the bathroom on my own. I used Stixall as a grab adhesive and it worked really well. The panels look amazing. I would definitely recommend the panel company products.

27 de março de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi Richard,

Thank you for the kind words about our service! We're pleased to hear that you're happy with your new panels.

Kind regards,
The Panel Company

Avaliado com 5 de um total de 5 estrelas

Amazing product and service.

Amazing experience from start to finish. I spoke to James and ordering was easy and smooth, I went with his recommendation and the acoustic panels that arrived were fantastic quality. 5 stars from me, in fact I'm so impressed I've already recommended them to 3 other people.

20 de março de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi Adam,

Thank you for the kind words about our customer service and panels! We appreciate your feedback and delighted to hear that you recommended us to others.

Kind regards,
The Panel Company

Avaliado com 5 de um total de 5 estrelas

Jill Comboy

We visited the Panelcompay today and what a pleasure it was. Millie is amazing her advice and knowledge of products was so good. She took the time to show us a number of products with no pressure. The product range is amazing and to see the panels up in full sheets really helps. Millie is a credit to her team 👏

23 de março de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi Jill,

Thank you for taking the time to share your experience. We appreciate the kind words about our team member Millie!

Kind regards,
The Panel Company

Avaliado com 5 de um total de 5 estrelas

Great experience

We visited today and had a really positive experience. The lady who helped us was extremely friendly and knowledgeable, taking the time to explain everything clearly — from how the panels are fitted to what additional extras we might need. She made the whole process feel straightforward and stress-free, and we left feeling much more confident about our choices. Great customer service!

21 de março de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi Jay,

Thank you for your kind words about our customer service. We really appreciate your feedback and are delighted to hear that you were happy with the service you received in-store.

Kind regards,
The Panel Company

Avaliado com 5 de um total de 5 estrelas

James and Claire were very helpful as…

James and Claire were very helpful as always .Quality product as always .

17 de março de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi Damian,

Thank you for the kind feedback about our panels and team members! We appreciate it.

Kind regards,
The Panel Company

Avaliado com 5 de um total de 5 estrelas

James and Clare were brilliant in…

James and Clare were brilliant in assisting me. Thanks to them and the quality of the materials,I and my customers are happy.

17 de março de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi,

Thank you for taking the time to share your experience! We appreciate the kind words about our customer service.

Kind regards,
The Panel Company

Avaliado com 5 de um total de 5 estrelas

James and claire always provide top…

James and claire always provide top class fast customer service when I come to weekly, to collect my panels.

Very friendly and welcoming

16 de março de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi John,

Thank you for the kind words about our customer service team! We appreciate your feedback.

Kind regards,
The Panel Company

Avaliado com 5 de um total de 5 estrelas

Matt in the Rotherham warehouse was…

Matt in the Rotherham warehouse was very helpful today. He made the process very simple and easy. He was polite and knowledgeable.

14 de março de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi Lauren,

Thank you for taking the time to share your experience! We appreciate the kind feedback about our team member.

Kind regards,
The Panel Company

Avaliado com 5 de um total de 5 estrelas

The customer care service

The customer care service was second to none, so helpful and accommodating with all the information needed.
Absolutely best experience of shopping online. Thank you

14 de março de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi Jo,

Thank you for the 5-star review! We're pleased to hear that you were happy with our customer service.

Kind regards,
The Panel Company

Avaliado com 5 de um total de 5 estrelas

Resolution of an Issue Handled Really Well

We had a small issue with a delivery.

Rather than wash their hands of it and saying computer says no Mr Rob Sainsbury took it upon himself to sort us out and pulled all the stops to get our correct delivery sorted particularly in a situation where the item we wanted was scarce stock

Well done Rob and the panel company

I am about to place my third order with them

3 de março de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi,

Thank you for your kind words and patience regarding delivery. We're delighted to hear that you have chose to order from us again!

Kind regards,
The Panel Company

Avaliado com 5 de um total de 5 estrelas

Keeping promises

Emailed asking for an improvement in delivery day and advised it would not be possible, however the date given could be taken as accurate. True to word, the panels arrived as promised. The driver was delightful and communicated the exact time of arrival.

9 de março de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi Matthew,

Thank you for taking the time to share your experience! We appreciate the kind feedback about our delivery driver.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, delivered in no time thank you 👏

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi Niall,

Thank you for the 5 stars! We appreciate your kind feedback.

Avaliado com 5 de um total de 5 estrelas

Good price

Good price
No fuss
Would recommend
😀😀😀

4 de março de 2026
Avaliação não solicitada
logotipo da Panelcompany

Resposta de Panelcompany

Hi James,

Thank you for the 5-star review! We're grateful for your feedback.

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