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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The buying experience from Papersmiths is uniquely personal in a world of impersonal transactions. From choosing from the beautifully crafted items (that you know have been carefully curated), to the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Good to see an independent stationary shop supplying good quality products of which are often made in Britain by family run businesses. Lovely range of bright modern styles all swiftly delivered to y... Ver mais

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

Products are wonderful but gift wrapping was disappointing for £4. At the time they didn't have the pen refills so I ordered other items. Two days later they were in stock so I had to spend on extra p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I wanted 'a pencil' for work... I got what felt like a birthday present. Ordered yesterday lunchtime arrived this morning at 0930. The delivery was so beautifully presented and carefully package... Ver mais

Detalhes da empresa

  1. Loja de canetas

Escrito pela empresa

Papersmiths is the shop of your stationery dreams. We specialise in stationery and paper goods, bringing together the goods to inspire and tools to create. Alongside our own stationery, you'll find our handpicked favourites from designers and makers across the globe.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

112 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

LOVE Papersmiths!

LOVE 'Papersmiths' and love supporting an independent. Always a great selection of cards that are just that little bit different. Excellent buying, whoever does that job. Great service. No complaints. Happy customer.

18 de setembro de 2023
Avaliado com 5 de um total de 5 estrelas

always a delight

Always a 5 star experience buying from papersmiths. Such a great company, lovely products and everything arrives quickly, beautifully wrapped and with a hand written thank you note.

23 de agosto de 2023
Avaliado com 2 de um total de 5 estrelas

Disappointing.

I ordered what I believed to be a large, academic year organiser and paid £44. What arrived was barely A5 size, small font and I will have to buy something more suitable for work as this will be filled far too quickly.

22 de junho de 2023
logotipo da Papersmiths

Resposta da Papersmiths

Dear Miss Hammond,

I deeply regret to learn that you were dissatisfied with your recent purchase. We strive to ensure that all pertinent information regarding product specifications, including size and page count, is clearly stated in the product description and key specifications. If you have received an item that does not meet your expectations, I encourage you to reach out to our dedicated customer service team for assistance with an exchange or refund. They will gladly facilitate the reimbursement of your return shipping costs and work closely with you to ensure your utmost satisfaction.

To initiate the process, please send an email to online@papersmiths.co.uk.

Thank you for bringing this matter to our attention.

Sincerely,
Izzy

Avaliado com 5 de um total de 5 estrelas

Gorgeous notebooks

Gorgeous notebooks, almost to lovely to use! I wrote with a fountain pen and the best thing no bleed through. The book band fits well and doesn’t squish the notebooks and holds my pens/pencils well. So far no lost pens. Highly recommend them.

25 de maio de 2023
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Resposta da Papersmiths

Thank you so much for your positive review. We really appreciate your love and support for our business! Enjoy your new stationery.

Avaliado com 5 de um total de 5 estrelas

First class customer experience

First class customer experience. Wonderful quality product. Fantastic service from the team. Prompt delivery.

27 de abril de 2023
logotipo da Papersmiths

Resposta da Papersmiths

Hi Toni, Thank you so much for your love and support for our business! We really appreciate your review. Enjoy your new stationery.

Avaliado com 5 de um total de 5 estrelas

Lovely range of good quality products

Good to see an independent stationary shop supplying good quality products of which are often made in Britain by family run businesses. Lovely range of bright modern styles all swiftly delivered to your door. Can't wait to pop into a Papersmiths store when next in London or Brighton. Highly recommend to all stationary lovers.

17 de abril de 2023
logotipo da Papersmiths

Resposta da Papersmiths

Hi Emma, Thank you so much for your support! We really appreciate you taking the time to review. Enjoy your new stationery. We hope to see you soon!

Avaliado com 5 de um total de 5 estrelas

Great independent retailer!

Great independent retailer with unusual and delightful range of paper products. Service is always excellent. Thank you

17 de abril de 2023
logotipo da Papersmiths

Resposta da Papersmiths

Hi Mary, Thank you so much for your love and support for our business! We really appreciate your review. Enjoy your new stationery.

Avaliado com 5 de um total de 5 estrelas

I adore my PAPERSMITHS notebooks

I adore my PAPERSMITHS notebooks, in fact I now won’t use any other. I’m slowly working my way through all the gorgeous colours and hopefully they’ll add some more before I get through them all! Also the customer service is excellent and there’s always a little personalised handwritten note in with each delivery.

17 de abril de 2023
logotipo da Papersmiths

Resposta da Papersmiths

Hi Karen, Thank you so much for your love and support for our business! We really appreciate you leaving a positive review. Enjoy your new stationery. Thanks, Izzy

Avaliado com 3 de um total de 5 estrelas

Great Products, but could improve …

Products are wonderful but gift wrapping was disappointing for £4. At the time they didn't have the pen refills so I ordered other items. Two days later they were in stock so I had to spend on extra postage to get them. Would be helpful if site indicated when stock due in shortly - or in longer time, especially for essential items like refills. Thanks

23 de março de 2023
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Resposta da Papersmiths

Hi Pinnate, Thank you so much for your review. I'm so sorry to hear that you weren't able to get everything you wanted in your first order. We are working hard behind the scenes to improve our stock flow to make sure that we don't sell out and keep customers updated. Enjoy your new stationery!

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