Complete scam! Would not recommend. The service is useless. They could not even facilitate the passport queue and we ended up spending a couple of hours waiting.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The meet & greet service and airport transfer was beyond expectations! I purchased it for 2 seniors traveling to Europe for the first time and they said it made their arrival so smooth and eased all t... Ver mais
A empresa respondeu
My husband and I were traveling to Italy for anniversary and we always use a service when we enter another country. I researched and found paradigm meeting and greet and read several several offers fr... Ver mais
A empresa respondeu
We booked their service for tourists arriving at and departing from Thessaloniki Airport, and let me tell you, it was awesome! The tourists were super happy. They were met quickly, even though the fli... Ver mais
A empresa respondeu
Detalhes da empresa
- Aeroporto Internacional
- também em
- Salão
Sobre Paradigm Meet & Greet
Escrito pela empresa
Paradigm Meet & Greet
is an innovative company organizing highly reliable and professional Meet & Greet and VIP services at airports all over the world. Our ability to guarantee solutions of the highest quality at nearly every location of the globe stems from exclusive cooperation and effective communication with the most reliable airport operators.
By being comfort- and assistance-oriented, our Meet & Greet services cater to the needs of any category of passengers and serve as a major improvement to any kind of trip, whether for business or leisure. Political figures, managers of international banks and companies, showbiz celebrities, and luxury travel enthusiasts rank among the flyers who rely on Paradigm’s expertise and discretion.
OUR WEBSITE
Informações de contato
4,4
Excelente
86 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Professional & Reliable. Outstanding Service
I just experienced outstanding customer service from Paradigm.
I am an American living in Europe, and my 18 year old daughter was travelling to Dakar, Senegal for the first time, alone and without knowing either French or the local language. I contacted several "meet & greet" service companies and was not impressed -- until I found Paradigm. All of my emails were answered promptly and thoroughly, with complete professionalism. When I told Gabriel, the amazing Paradigm representative, that I was concerned for my daughter, she went above and beyond what I was expecting, sending me photos of the car that would be transporting my daughter 45 minutes to her hotel and providing information on the driver.
All of that was reassuring and would have been sufficient to earn a strong recommendation, but then came the really impressive part. My daughter's phone was not working in Senegal so we didn't hear from her on arrival at 21:45. More than an hour passed and still nothing. My wife suggested I contact Paradigm but I told her it was too late at night: no one would be answering the phones or email at that time. And just then -- just at our peak of worry -- an email from Gabriel arrived letting us know that pickup and transport had been seamless and that minutes earlier the driver had delivered my daughter to the hotel and helped check her in. Gabriel even sent photos. We were able to call my daughter at the hotel and then breathe easy.
Paradigm has a customer for life. I can't recommend highly enough.
12 de fevereiro de 2022
Avaliação não solicitada
Resposta da Paradigm Meet & Greet
Hello Benjamin,
thank you very much for your kind review, it is highly appreciated.
At Paradigm we fully understand that certain services are more "delicate" than others. That is when we go the extra mile to ensure not only smooth service delivery, but also absolute peace of mind to our clients.
It will be our pleasure to assist you with any future requests.
Best regards,
Paradigm Meet & Greet team
Thank you for the great service
17 de janeiro de 2022
Avaliação não solicitada
Resposta da Paradigm Meet & Greet
Hello,
thank you for your positive feedback on our service, we look forward to assisting you again.
Best regards,
Paradigm Meet & Greet team
Great service in a time of Covid
We were very pleased with the service provided by Marco on our arrival into Chile. It was well worth it to hire Paradigm.
14 de janeiro de 2022
Avaliação não solicitada
Resposta da Paradigm Meet & Greet
Hello Jack,
thank you for your review.
We are glad to read that you have appreciated the arrival service provided in Chile. Our airport agents always do their best to deliver smooth, quick and safe assistance to improve our guests' travel experience in these difficult times.
It will be our pleasure to assist you again with any future trips!
Best regards,
Paradigm Meet & Greet team
Great service
Great service, friendly employees, cooperative Responses.
I worth to book them in all your trips
31 de dezembro de 2021
Avaliação não solicitada
Resposta da Paradigm Meet & Greet
Hello Noora,
we appreciate you taking the time to leave this review.
Our clients' satisfaction is our number one priority at all times. This is why we strive to make our communication as clear and friendly as possible and to provide services which can actually improve the clients' travel experience.
Thank you for choosing our services, we hope to be able to assist you again soon!
Best regards,
Paradigm Meet & Greet team
Amazing and professional service in Paris airport
We were very happy with the service in Paris airport.
They responded within a few minutes on our first email ( it was a last minute booking as we just made the request a few hours before we landed in Paris). They kept answering via email all of our questions in detail. We also got them on the phone - although they are based in Italy - they picked up the phone immediately.
Someone was there once we got off the plane to greet us. Further down the took care of all of our 15 luggages.
We are really satisfied.
Definitely recommending them to anyone who wants a VIP Exprerience of meet and greet.
23 de dezembro de 2021
Avaliação não solicitada
Resposta da Paradigm Meet & Greet
Hello Dimitra,
thank you for taking the time to share your feedback.
It is a pleasure to read that you have appreciated the support of our reservation team with your last-minute request, as well as the service delivered at Paris Airport. We put our best efforts into ensuring a 5-star service for all of our clients.
We look forward to being of service to you again!
Best regards,
Paradigm Meet & Greet team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.