Matt Gloves was my trainer had helped me out so much, that he gave me the confidence knowledge, for my level 2 and to give it my all I got good grade Thank you so much. The hard work has finally paid off and was wonderful experience with all the paragons team ever one has given full support through out the years and thank to everyone!!!

I just want to say a big thank you to my Tutor Melissa Harris for all her support while I was completing my NVQ Level 3 Lead Adult Care Worker.

From the start right through to the end, she was always there to guide me and fit things around my schedule, which really helped. Her coaching style was clear and supportive, and she explained everything in a way that made it easy to understand. She supported me through assessments and kept me motivated when I needed it.

I honestly couldn’t have finished it without her help, and I really appreciate everything she’s done. I would highly recommend her .

Agnes Newland

Completing my level 2 was a most fulfilling experience. The workload was manageable and course content easy to access. I was extremely lucky to have Lydia Fox as my tutor; she guided me with clarity, kindness and patience, and is a superbly knowledgeable mentor.
Lydia invested her time to reassure me, and actually get to know me as a person as well as a student. She is an exemplary professional.
I am grateful for the opportunity to learn, and achieve my distinction, with Paragon Skills.

I have recently completed my Level 3 Adult Care Worker apprenticeship. While I am proud to have finished with a distinction, the experience was challenging due to a lack of consistent support for much of the course.
My apprenticeship was expected to take one year but was significantly delayed because of issues outside of my control. At one stage, my tutor was changed without my knowledge, and for around six months I had no contact or access to support. During this time, modules were not uploaded to my portal, which meant I was unable to make any progress.
When contact was eventually re‑established, I did receive some support, but this was again disrupted due to staff absence and changes. The overall experience during this period felt disorganised and stressful.
However, everything changed when I was assigned Jolene Hornsby. She was outstanding from the very start—contacting me immediately, providing regular support, and breaking the work down clearly so it was easy to understand. With her help, I was able to complete the remainder of my apprenticeship in just three months.
I genuinely believe that without Jolene’s dedication and support, I would not have completed my apprenticeship, let alone achieved a distinction. She is a real credit to Paragon and made a huge difference to my experience.

"I had a fantastic experience learning with Paragon Skills. I am so grateful to my tutor, Joanne Murray, for her constant support and guidance throughout my course. She was always there to help, answer my questions, and encourage me every step of the way. Thanks to her patience and dedication, I successfully completed my NVQ Level 3 in Adult Care. I would definitely recommend Paragon Skills and Joanne to anyone looking to further their career!"

I’ve just completed my Level 3 Adult Care Apprenticeship and I couldn’t be happier with the experience. I absolutely loved the course and learned so much along the way, both professionally and personally.

I do sometimes struggle with non-practical learning, but I was really well supported to build my confidence and improve these skills. My learning was tailored to suit my individual style, which made a huge difference and helped me achieve the best possible outcome.

The support throughout was amazing—especially from my tutor Lydia, who was always encouraging, helpful, and genuinely invested in my progress. The whole Paragon team were fantastic and made the journey really enjoyable.

The online training and the support from the trainers at Paragon Skills has been excellent. My tutors, Daniela Fangli and Lydia Fox, were so supportive, and Lydia was there to guide me and support me through my end point assessments. I would highly recommend them for learning new skills

Great experience, I recommend Lydia Fox to anyone who would like to get their diploma
Lydia is a very patient tutor and so amazing!!!

The tutor was very knowledgeable, approachable, and always willing to help whenever I had questions. They explained things clearly and made sure everyone stayed on track, which really boosted my confidence. help whenever I had questions. They explained things clearly and made sure everyone stayed on track, which really boosted my confidence.
Overall, I had a very positive experience completing my NVQ and would recommend this company to others looking to gain their qualification in a supportive and flexible environment.

Kirsty Welding , I just want to say thank you so much for all your support, patience and encouragement since day one. I’m nearly at the end now with only my EPA left and I truly appreciate everything you’ve done for me. I’m really hoping and praying that I pass my EPA and successfully complete everything . Thank you again for always believing in me and keeping me motivated throughout the journey 👏🏻xxx

I just completed my level 2 in adult social care and would like to thank my trainer Matt Glaves. Matt was always there when needed and his advice and support was much appreciated.

I had the best experience with my trainer, Kate Underwood. She supported me throughout the programme, ranging from taking time to read, correct and direct my submissions to making herself available during busy schedule to attend my observations. She is wonderful, and I appreciate her. With her support, I am able to get a distinction. I am very grateful.

The workshops were also very helpful, giving me insights to properly navigate the modules.

Overall Paragon Skills is a wonderful platform to learn.

Best NVQ trainer ever!!
Shireen was my trainer and helped me out so much, she gave me the confidence to give it my all and I got a distinction!! Thank you so much. The hard work has finally paid off!!

Studying with Paragon taught me a whole different method of learning. I have for years studied the conventional way, but have found this new method for me very refreshing. With the support of very experienced and knowledgeable tutor called Jolene Hornsby even the most difficult task was simplified. In a recent teams call with her she gave me the most encouraging feedback that I will remember for the rest of my life. I am very grateful for the opportunity my employer Lavender Oaks Care Home and Paragon has given me in the next step of my career.

I’d recommend anyone this company, especially my trainer Kirsty Welding who has helped me a lot throughout my training, she has also encouraged me to come out of my comfort zone and be more confident in myself, which has helped mentally and physically in and out of this course, which also resulted me getting an end grade of a Merit. I couldn’t be more grateful for this company and Kirsty.

I’d like to leave a review for Joanne Heritage who is a tutor at Paragon Skills. I'd like to say a big thank you for all her support and express my sincere appreciation for her outstanding support and guidance throughout my course.

At one point, I fell behind, but Joanne really helped me get back on track. She was so understanding and patient, and took the time to break things down in a way that made everything feel much more manageable. Her support really helped rebuild my confidence and motivation.

She’s been approachable, encouraging, and always willing to help whenever I needed it. Her feedback was clear and really useful, and she kept me going during the tougher parts of the course.

Thanks to Joanne, I was able to complete my NVQ and feel a lot more confident in what I’m doing. I really appreciate everything she’s done for me. She’s been almost like my personal fairy god mother waving her magical wand and moving heaven and earth for me throughout the course.

Thanks again for everything, Joanne, your a national treasure.

Amazing support from the team. Judy Baxter was personal tutor, she goes above and beyond, from coming out to do my observations on nights, to being available for support throughout my entire journey. The workshops are very helpful and informative. They give you a chance to learn from different types of care settings. Heather is very friendly, she makes workshops so much enjoyable.

Nicky Creswick from Paragon Skills made my apprenticeship journey a very positive experience in many ways. She was always available when I needed extra support and thoroughly explained all tasks so I felt comfortable and knowledgeable to pursue them with ease. Nicky was very encouraging and her support was person centred to me which made my journey enjoyable and possible to complete. If it wasn't for Nicky and her patience I could of easily became overwhelmed, however, I completed the apprenticeship feeling supported and guided.

Ive just completed my nvq level 2 in adult care work. I can not thank my tutor Shireen enough. The help and support she provided to me through it all was completely amazing. A true credit to Paragon.

I had a very great experience learning with Paragon Skills.