Parcel & Stone Avaliações 

92
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

i'd give them 10 stars if that were an option. I have to say I was very nervous making such a big purchas without being able to actually see the ring prior but the staff at P&S went above and beyond... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The ring buying experience is quite stressful/nerve-racking, but Jonathon was awesome to work with and made it all easy. After looking around a great deal, Jonathon was able to help me pick out the p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jonathan was the most helpful sales person I’ve ever experienced! He helped me through the entire process! Took my budget and found me the best diamond I could get and wow was it beautiful everybody t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The title says it all. I bought an engagement ring from Parcel & Stone several months ago (before many of the reviews here). I was a little bit cautious about ordering something so expensive from over... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Compras e Moda

Informação fornecida por fontes externas variadas

Every diamond tells a story and Parcel & Stone is here to help you seamlessly find the diamond that tells YOUR story. Avoid the pressures of shopping in-store and take control of your purchasing decisions from anywhere in the world while having access to diamond experts who will make your experience as stress-free and enjoyable as possible. We’ve focused our resources and decades of diamond expertise into creating an elevated digital shopping experience for discerning shoppers. We promise a first-class diamond education led by GIA certified professionals enhanced by our unmatched inventory of loose diamonds. We’ve turned our personal partnerships with the world’s most reputable diamond cutters and jewelry designers into a resource for our customers to search and compare diamonds. Our appreciation for simplicity drives our search features which are built to provide customers a clear pathway to making the best diamond buying decision possible. Our Parcel & Stone Promise is what separates us from others offering you sparkling satisfaction in every category. From the second you start your purchasing journey with Parcel & Stone not only will you become family, we’ll treat you like our own. Our promise includes competitive pricing, industry leading warranties and guarantees, unprecedented diamond education, exceptional customer service, diamond match pricing, lifetime upgrade, unrivaled 60-day return policy, zero-risk shopping, express parcel delivery and financing options.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

92 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(92)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I'm so impressed with these guys

I'm so impressed with these guys, I was able to find a great value stone and setting than even James allen. The support staff was extremely patient and helpful. I went back and forth for over a week before I made my final decision and believe me, I did a LOT of research before taking the call. My ring is just gorgeous and I've received a lot of complements for it! I'd highly highly recommend!

23 de maio de 2018
Avaliação não solicitada
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Resposta da Parcel & Stone

We have no doubt your ring looks stunning on your finger! We are so glad your shopping experience with us was a positive one and you are happy with your purchase!

Avaliado com 5 de um total de 5 estrelas

Amazing experience with Parcel & Stone

Amazing experience with Parcel & Stone! Jonathan went above and beyond. Helped me greatly in a time crunch. Very personal communication and attention to detail. Their markup is much lower than competitors and service is second to none.

22 de maio de 2018
Avaliação não solicitada
logotipo da Parcel & Stone

Resposta da Parcel & Stone

We're so glad Jonathan could help you every step of the way, Michael! Thanks for your feedback, we appreciate you taking the time to share your personal experience with us.

Avaliado com 5 de um total de 5 estrelas

Great Ring

I cant express what great service I received from Parcel & Stone. I too was leery because they were new on the internet but after talking to them on the phone multiple times and over a period of time I come to realize they were the real deal. I went for it and it payed off, she will love it. Special thanks to Carrie who helped me on multiple occasions!!!!

19 de maio de 2018
Avaliação não solicitada
logotipo da Parcel & Stone

Resposta da Parcel & Stone

We're so happy Carrie could provide you with all the necessary information you needed along the way to make this important purchase!

Avaliado com 5 de um total de 5 estrelas

I can't tell you how amazing Parcel &…

I can't tell you how amazing Parcel & Stone was throughout the whole entire process. I initially discovered them through rare carat and from there it was nothing but love. The conversation started with a chat head pop up and turned into several phone calls which left me feeling much more comfortable. The gentleman who helped me was not "salesy" or pushy, he allowed me to take my time and communicated so much new and vital information to me. Typically everyone talks about clarity, cut, color and carat; but he helped me understand how a girdle and a bow tie can make a huge impact on whether you're getting a dead diamond. When I finally settled on something, after many conversations, chat windows, and links exchanged, he reassured me that I wasn't crazy for looking at other diamonds right before hitting the submit order button. When I got the diamond it was in a beautiful box welcoming me to the family. I'm so pleased I went with P&S. I got an amazing diamond at a great price and love the ability to upgrade after a year if I desire.

Thank you P&S, you really knocked it outta the park.

18 de maio de 2018
Avaliação não solicitada
logotipo da Parcel & Stone

Resposta da Parcel & Stone

Gilbert, thank you for such a heartfelt review. We are thrilled your entire shopping experience was an enjoyable one. You will forever be in our family! Cheers to you my friend!

Avaliado com 5 de um total de 5 estrelas

Tennis Bracelet/Studs

Although new, this company was very easy to deal with and very helpful! I was more than pleased with my purchase, excellent quality! I would definitely recommend.

16 de maio de 2018
Avaliação não solicitada
logotipo da Parcel & Stone

Resposta da Parcel & Stone

Michael, we are so happy you love your purchase and would recommend us to others. Thank you for taking the time to share your feedback!

Avaliado com 5 de um total de 5 estrelas

Jonathan was extremely helpful in…

Jonathan was extremely helpful in explaining the ins and outs of what to look for in a diamond. He also work hard to find me the perfect stone!

16 de maio de 2018
Avaliação não solicitada
logotipo da Parcel & Stone

Resposta da Parcel & Stone

We are thrilled you had such a good experience working with Jonathan! We appreciate your business and review, Josh!

Avaliado com 5 de um total de 5 estrelas

I was looking at numerous jewelry store…

I was looking at numerous jewelry store online for a proposal ring to give to my GF and came across Parcel & Stone through rarecarat. They had the best price but not many reviews about the company since they are new. Before ordering the loose diamond and setting I wanted, I talked to someone in their company website through their online chat asking for reassurance about their company and I'm glad I did and won my business.

Ordering the diamond and setting on their website is very easy, as well as checking out. The provide a GIA report on the diamond and an actual photo of it. After you choose the diamond, the website leads you to a settings page with various designs and prices. They offer free engraving on the ring as well.

While waiting on the ring, I had questions and sent the customer service questions and minutes later Danielle always responded to my questions. I never felt "alone" or had no one to talk to when I have concerns about my order.

My order came in one week before the actual "ship date" on the website so I was impressed by it.

When I received my shipment, the ring was shipped in a discrete shipping box and neatly packed! It came with the actual GIA certificate, appraisal, and a diamond pen cleaner thingy. Thanks!

The ring box is nice and elegant.. but now for the ring. WOW! Thank you Parcel & Stone! I really love it and for sure my GF will like it. I showed my mother and she was very impressed by it. I'm really glad I went with Parcel & Stone. Not only they offer love diamonds but great prices and great service as well.

16 de maio de 2018
Avaliação não solicitada
logotipo da Parcel & Stone

Resposta da Parcel & Stone

We can't thank you enough for the kinds words, Mike. We strive to provide the best service in the industry paired with our expert knowledge. Your review means the world to us and we are so happy we delivered at the highest standards possible!

Avaliado com 5 de um total de 5 estrelas

I wanted to thank Jonathan for his…

I wanted to thank Jonathan for his excellent customer service. He helped my fiance and I to find the perfect diamond! We were both intimidated buying a diamond online, from someone we didn't know, but Jonathan was the epitome of professionalism. The transaction went smoothly and the ring and diamond are beyond stunning. Thank you for making our buying experience a terrific one. We will definitely refer our friends to you.

16 de maio de 2018
Avaliação não solicitada
logotipo da Parcel & Stone

Resposta da Parcel & Stone

Kelly, our customers deserve the best and it sounds like that is just what you received! We love to hear your buying process was professional and smooth. We appreciate any referrals and would love the chance to provide the same level of service to them.

Avaliado com 5 de um total de 5 estrelas

Great customer service

The original stone i ordered had already been sold and shipping another diamond was delayed as well. On the flip side the customer service rep was great and picked out a better stone for me. Overall ordering process was rough but awesome customer service which made up for everything!

16 de maio de 2018
Avaliação não solicitada
logotipo da Parcel & Stone

Resposta da Parcel & Stone

Brandon, we are happy to hear your customer service experience was positive! Thank you for your honest feedback on the ordering process. We set our standards extremely high and learn from every experience. We've reached out to you directly to hear more on how we can improve as your feedback is very valuable to us. Thank you!

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