Absolutely rubbish amazon what are you doing using this company. I've had a parcel booked in to be returned since 21/08/26 its now 09/09/26 and its still sitting here . Complete rubbish stay clear i... Ver mais
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Veja o que dizem as avaliações
The standard at Parcelpoint has always been the same - very high. Timely messages that my parcel is awaiting pickup. Staff are always warm, friendly and quick to attend and always aware of the items l... Ver mais
Booked a pickup at my house for an Amazon return. It was booked for Thu to Fri but did not get picked up. Late Friday I rang to query what was happening, was told it would not be picked up that day an... Ver mais
For those using Parcel Point for Amazon returns, please reconsider. Parcel Point does not issue receipts or scan parcels upon drop-off, leaving you without proof of delivery. If issues arise, Amazon d... Ver mais
Detalhes da empresa
Escrito pela empresa
“Our vision is a world where people are more connected with each other, and their local communities. Where we work together, as neighbours, to help each other.” And so we created PARCELPOINT. A network of local delivery, pickup and return locations – convenience stores, pharmacies, service stations – all open late and on weekends – all around Australia, where you can have a parcel delivered, and pick up or drop off whenever you like. No stress. No missed deliveries. No cards in the mail. Simple. Personal. Connection.
Informações de contato
5/105 Kippax Street, 2010, Surry Hills, Austrália
- 1300 025 639
- support@parcelpoint.com.au
- parcelpoint.com.au
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So easy to collect
So easy to collect with ID and communications were continual from the vendor for the package until it was picked up.
Ali at Redfern Convenience Store does a…
Ali at Redfern Convenience Store does a great job.
Friendly and fast.
It took eaxactly 3 minutes from me…
It took eaxactly 3 minutes from me entering to leaving with my package.
Staff is always pleasant & courteous.
If I can give zero stars I would
If I can give zero stars I would. Do not bother using parcelpoint. Always go with AusPost! I returned my item on 30/11/2022 but until today I do not have any updates from them. Called their number to no avail, emailed them but ko response!!! Terrible service! And now I can’t get my refund back
Local pick up
Local pick up, no need to worries if I am not at home to collect my good.
Excellent service as usual
Excellent service as usual. Great way to pick up parcels safely, with extended hours.
Every time I use this store they are…
Every time I use this store they are always frendly and helpful
Parcel drop off
Easy , just dropped off parcel and walked out
great customer service
Very user friendly with quick delivery…
Very user friendly with quick delivery and very friendly staff
Why so hard
Why so hard. Rang the help desk, they put through to tech support- why? So I hung up and called back, they where better.
I use to go to my local post office with a reply paid box, so much easier
Ridiculously hard
Great Secure Service
I have used Parcelpoint on a few occasions now and I have found them to always provide a quick & secure service. I’m always asked for identification on pick up which is also reassuring.
The expediency of the delivery was as…exellent
The expediency of the delivery was as advised & on time. Communication of the progress of the delivery was suitable & easy to use to know when my parcel arrived. I did not however receive any texts or emails on the progress, it was only my regular checking helped to know when the item arrived at the pick up point. At the pick up point I was not asked for any identification number & when I had barely removed my passport from its wallet & began to open the page with a photo, the parcel was handed to me. Thankfully I was the designated recipient
Delivery notification was wrong
I recieved a notification that my parcel point delivery was available for pick up, but it was not actually there after visiting the pick up location. It wasn't until 24hours later after the location called me that it turned up.
Very prompt and efficient friendly…
Very prompt and efficient friendly service
The person is very helpful and good and…
The person is very helpful and good and quick service.
The staff at my local parcelpoint are…
The staff at my local parcelpoint are really lovely.
Shocking service!
Delivered to the parcel point I designated at 8.30AM to a shop. Shops don’t open until 9am!! Received 2 texts 1. Saying it was to be delivered soon
2. Back onboard because no one took the parcel. That’s because shops aren’t open then.
Waited another 2 days after waiting more than 3 weeks! Still waiting on another parcel! Not happy at all
I recommend it 100%
I recommend it 100%, the girls are very attentive and very kind!
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