Parkingcontrolmanagement Avaliações 220

I phoned PCM today to buy a scratch card to use when visiting my daughter for a few days on Thursday. At 2.15 pm I was dismayed to find I was 17th in the queue, their permit line closes 3 pm so I thought I'd be too late. Whilst waiting, I tried to set up to buy online but my query meant I really needed to speak to someone.
Tracy answered at 2.45 and instead of rushing me through, she spent time answering my query and waited until after 3 pm while I accessed additional information. Thank you Tracy for going the extra mile!

Ticketed my LEGALLY parked, SORNED car

This cretinous company stands for everything that makes me sick of this country.

They wont do anything about someone else parked in your designated car bay underground but they will fine you £60 if ur parked upstairs waiting for someone to get down to your spot, with the engine on.. in the car!
Ironically, they are doing the same thing taking pictures of you. Scum.

This company is a scam

The guy watched me struggle putting two young children In the car and still stood there and took photos of my car. All I was doing was safetly putting my two babies in the car outside my flat to then take my cat to the vets.

Ironically the guy taking photographs was parked in front of me, who’s fining him?

Scum of the earth parasites.daughters allocated parking spot is not wide enough to get 2 babies into a corsa.only option for 2 min is out side flat kingsgrove wantage to put them in safely. As cant leave babies on pavement while moving car ...

Unprofessional, charge fee for legally parked cars.

Someone illegally parked in disabled bay so I parked in front of a disused gate at Goffs School for appx 10 mins and I displayed my blue badge. They issued me a ticket which I will not be paying. I have appealed the ticket which I doubt will be accepted as these private companies are simply money making schemes for the PCM and the landowner.

We aren't allowed to use profanity on here so I can't put a review ...that is accurate and fitting!

Disgusting company!!! They advise companies they give 10 minutes for vehicles to move however they sit inside there vehicles take pictures and drive past do not give a chance to move the vehicle.

Picking my daughter up from a Cheerleading club at Goffs Churchgate academy school in London En8 .. Where they sit in there cars or hide behind bushes to take photos of you unbe knowingly .. There like hunting you down instead politely reminding you to move on.
SHAME ON THEM and of the School for knowingly letting them get away with it.

I was issued a PCN on 11 February 2024 and as my car is leased, I was notified by the leasing company and I paid the reduced amount of £60 on 22 February 2024. I tried to pay online and after entering the details the site froze, then I subsequently paid by phone and got a payment reference.
On 11 March 2024, I got a letter from PCM, demanding a further £40, (acknowledging receipt of £60). I then spoke to a customer service agent and he mentioned the letter and the notification must have crossed in post. I said that it was a load of baloney as there is an acknowledgement of £60. So in the process of checking the date of payment, to my horror I found out my card has been charged twice and to add to that there was two lots of £3 cash fee.
When I wrote to PCM, why I was charged twice, why there was no effort from the company to repay the extra payment and also the extra cash fees, they emailed back to say they have processed the refund but no further responses.
I am waiting to escalate this case and report the company.

Awful company, their link to pay does not work, yet they issue tickets and refuse your appeal. Day light robbery, how on earth do companies like this get away with it!!! Why would anyone want to work for a company like this.

Just beware any PCM controlled parking and read the tiny writing on their tiny signs reeeeally carefully.

TL:DR- If a bay is unmarked, it doesn't mean it's free to park in.

Communications from the company are awful, just saying "wasn't parked with a valid permit" forces you to waste your appeal to just find out basic information about why a penalty was issued.
Cowboys.

My recent encounter with Parking Control Management UK Limited was utterly disgraceful and left me seething with frustration. Despite abiding by what I believed were the correct parking regulations as a visitor to the area, I was slapped with an unjustified parking ticket.

During my visit, I was given assurances that my vehicle had been properly registered as a guest and was entitled to park for the duration of my stay. However, upon returning to my vehicle, I was astounded to find a parking ticket issued by Parking Control Management UK Limited. What's more, the confidence of assurance given to me shattered, leaving me feeling betrayed and humiliated.

It's outrageous that despite following the supposed rules diligently, I was still penalized unjustly. The lack of transparency and decency exhibited by Parking Control Management UK Limited is simply appalling.

Their actions not only demonstrate incompetence but also a complete disregard for customer satisfaction and fairness. It's a disgrace that a company entrusted with managing parking facilities operates with such blatant disregard for integrity and respect for visitors.

This experience has not only caused me immense frustration but also tarnished my perception of Parking Control Management UK Limited. I strongly urge them to reevaluate their policies and prioritize ethical conduct over unjustifiable profit-seeking tactics.

I am considering reporting this matter to Trading Standards and exploring legal avenues to hold Parking Control Management UK Limited accountable for their shameful actions.

They probably wait for you to leave the car and fine you quickly as it doesn’t make sense how they could do it as driver left my car for only 2 minutes. Check the bush nearby before you park to avoid being fine by this company.

Scammers
Day light robbery taking them to court

I spoke to one of their customer service team at today, and I must say, I was thoroughly impressed. Despite being on hold for some time, the gentleman I spoke to was incredibly helpful. Not only did he patiently address my inquiries, but he also provided valuable information on obtaining passes. His knowledge and willingness to assist made the entire process seamless and efficient.

Keep issuing tickets outside the zoned area. In the zoned area not 1 out of the 9 signs are correct. They display inforcment 24/7 365, but reality is mon-fri 9am-5pm. No signs saying Where zone starts or finishes, which goes against there own code of conduct and the minimum requirements of the offlyated bodies they are members of. This company is stating to affect my wellbeing after 3 years of harassment, a ccj over £1200 and countless sleepless night all because I have chosen to park legally. This company is a rouge on company with no morals or honesty.

Vile, money scrounging parasites is all I can say