I ordered a part which was promptly delivered. The part presented transit damage. I contacted Parts of Canada and their Customer Service team promptly acted to resolve my issue. A replacement part wil... Ver mais
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Veja o que dizem as avaliações
Deceptive , the use photos of a warehouse that doesn’t exist . Google earth shows a small convenience store as headquarters. Sent a completely wrong part and refuse to refund unless I spend a great de... Ver mais
I ordered a replacement inner glass for KitchenAid gas range. The price is very reasonable. Delivery is quick. Other sites either out of stock or long back order time or way more expensive.
Installed the OEM igniter (G.E Range Flat Gas Igniter, Hot Surface OEM - WS01F01200, Replaces: WB13K10043 × 1) and has been working wonderfully. Item shipped within the specified delivery period and a... Ver mais
A empresa respondeu
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Parts of Canada values their customers…
Parts of Canada values their customers and delivers on their quotes efficiently. I’d highly recommend parts of Canada for all of your appliance needs.
Great website for parts!
Ease of search, selection, and payment. Try them out. You won't be disappointed.
Bobby H.
I found this company on google…
I found this company on google search,and ordered 2 burners for my KitchenAid stove the price was cheaper than most companies and the delivery was fast, I would definitely be buying from them again if ever the need arises.
They had the part I needed for my…
They had the part I needed for my Blomberg Washing machine!
Bought a replacement heating element
Bought a replacement heating element
Fast delivery and reasonably priced
Recommended

Resposta da partsofcanada.com
It’s only the place can find it that I…
It’s only the place can find it that I really need it. It’s excellent match my gas stove.
And delivery fast. Thanks lot for fixed my headache and my family very happy!

Resposta da partsofcanada.com
Shipped the right part fast the first…
Shipped the right part fast the first time like expected! Follow up that I was happy was much appreciated.

Resposta da partsofcanada.com
Très bon service
J'ai acheter une pièce de rechange un un prix beaucoup moins cher que d'autres sites en ligne. Le service est très bon. Rapidité de livraison. Personnellement, je les recommande sans hésité.

Resposta da partsofcanada.com
Parts arrived as advertised and had my…
Parts arrived as advertised and had my fridge running in minutes. Only company with this part in Canada.

Resposta da partsofcanada.com
Wolf range oven Gas Igniter OEM
After the order, I received quickly the Gas Igniter OEM - 72306D. Very easy to install and works as well.
I am very satisfied with this purchase.

Resposta da partsofcanada.com
10/10 would recommend !
I didn’t have high hopes to fix my dryer, but I still tried to buy the 2 parts I needed and IT WORKS ! Thank you so much for the fast delivery and the parts quality. I will buy from you again if any of my appliances have issues.

Resposta da partsofcanada.com
Recent Issue with PARTS OF CANADA LTD
I recently purchased a part from PARTS OF CANADA LTD and attempted to return it, unused and still in perfect condition, only to be told I was ineligible because I had opened the box.
Let that sink in.
The item was never installed, never handled beyond a visual inspection. Any reputable parts supplier should understand that a customer may need to verify a part before installation. Denying a return solely on the basis of opening the packaging—with no signs of damage or use—is not only rigid, it's anti-customer and borderline deceptive. We simply decided to purchase a new unit rather than changing out a part, so that part was no longer required.
This policy was not clearly stated at the time of purchase, nor was it communicated in a reasonable or professional manner. Instead of working with me on a solution, their team hid behind fine print and showed zero interest in customer satisfaction or long-term relationships.
This is not how a trustworthy company operates. If you're thinking of doing business with PARTS OF CANADA LTD be aware: you’re taking a risk, even if you do everything right.

Resposta da partsofcanada.com
Convection oven fan
I had to order a replacement fan for my Samsung Convection oven. I found the part very easily and ordered it right away.i was impressed with the quick shipment also.

Resposta da partsofcanada.com
Excellent customer service
Excellent customer service, very pleased with my replacement dryer element, saved me a lot of $$!

Resposta da partsofcanada.com
very straight forward and easy to use…
very straight forward and easy to use parts diagrams. the parts themselves were very well priced. and the shipping was pretty quick.

Resposta da partsofcanada.com
Cooktop Replacements (5 Star)
I recently purchased several cooktop element replacements from Parts of Canada and was very impressed. The prices were competitive, the items arrived well-packaged, and everything fit perfectly. My cooktop is working like new again! Great experience overall—highly recommend this company.

Resposta da partsofcanada.com
Excellent service
Excellent service, excellent priced parts!

Resposta da partsofcanada.com
Excellent service
Excellent service. Quick delivery at a great price. Original OEM part worked great. Would definitely use them again.

Resposta da partsofcanada.com
Great service from Parts of Canada
Parts of Canada was the only place to have the part I needed to fix my refregerator. I received the part quickly. I am very satisfied with the service I received from Parts of Canada.

Resposta da partsofcanada.com
If I could give a zero or negative…
If I could give a zero or negative start review I would.
You see all sorts of one star reviews which read like "the package was left in the rain" which have nothing to do with the product or the company.
But this is a bona fide one star review.
I was actually asked to write this review by Parts of Canada. I do not know why.
Do not be deceived by the image of a large warehouse. Parts of Canada is a small operation (maybe just one person). The lack of a 1-800 number is one clue and when you call, no one answers is another.
On their website, their refund policy states "we strive to ensure customer satisfaction". Nothing could be further from the truth.
Note that their restocking fee is 30% but that applies to items returned without reason. That is not my case.
I needed a ice maker for my LG refrigerator.
I when to Parts of Canada website and entered the part number AEQ36756907. The image of the ice maker was presented and I added it to my cart and bought it.
It arrived a few days later.
But when I tried to install it, it did not fit - it was about 1 inch too wide.
I looked at the part number on the label on the ice maker and it read AEQ36756901.
I went back to the Parts of Canada website and entered the part number again. When I looked at the image presented, I could see that underneath it, it said the part number was, in fact, AEQ36756901.
I explained this to Parts of Canada and after several emails they agreed the error was in their website and that NO RESTOCKING FEE would be charged and I would get a FULL REFUND.
I returned the ice maker and it was received by Parts of Canada on March 24, 2025. I did not receive any acknowledgment from them.
One week later I emailed Parts of Canada to let them know I was waiting for the refund.
Parts of Canada stated that it could take up to 15 business days to process the refund.
After 15 days (April 15), no refund had arrived. I contacted Parts of Canada who said the part arrived without a label and would need to be returned to the manufacturer!!!!
I sent an email protesting this delay and was told the refund would be issued minus a RESTOCKING FEE.
After several more email exchanges, I was told that the "request had been forwarded to a relevant department"
I was contacted by phone by a Malik and the laughably named "Customer Satisfaction" department.
He asked that I forward him the emails I had sent to Parts of Canada Service department.
I found this odd as he, as an employee of Parts of Canada should have access to the emails I sent.
Regardless, I sent him an email summarizing all the events of this order.
He came back to me a short time later and said that after reviewing the situation with management they had agreed to refund the stocking fee.
But he wouldn't leave it there. He had to add that when I placed the order I had received and confirmation email. AND IT WAS MY DUTY TO VERIFY THE PART ORDERED WAS CORRECT. The confirmation email actually ended up in my Junk so I never saw it.
"Oh, one more thing" Malik said "Could you write a review"
The next day, Thursday April 24, Malik emailed me asking if I had written the review. One day! After them dicking me around for almost two months.
I said I had not. That I was too busy.
On Monday April 28, Malik emailed again to ask if I had written the review.
I informed him that I had not yet received the restocking fee refund.
On Tuesday April 29, Malik stated that he was prepared to issue the refund ONCE I HAD MADE A REVIEW.
Of course, this is not what was agreed to. Parts of Canada had agreed to return the restocking fee. Pure and Simple.
And once again, Malik threw it back hat I had not acknowledged the confirmation email. WTF! Who acknowledges a “we are processing your order” email?
So, Malik, here is my review. Now send the refund.
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