Communication is very poor. You were unable to send me all that I ordered and your receipt of my replies to your emails was very poor. I have, since contacted you 3 times asking about the refund you... Ver mais
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Veja o que dizem as avaliações
This is the first time ordering from this site, my fabric choice arrived via the post undamaged. My fabric choice was as expected and of excellent quality. I would urge Pastel Rose to post their pric... Ver mais
I recently purchased more fabric from this supplier. I had a couple of queries about what would be best for my requirements, which were answered promptly and professionally. Fabric arrived very qui... Ver mais
A empresa respondeu
What a delight these fabrics were. I bought fat quarters that were vibrant and of good quality. The addition of a complimentary slip with beautiful words made it seen so much more than a simple deal... Ver mais
Detalhes da empresa
Escrito pela empresa
Superior Quality Cotton Fabric Store ideal for clothing, quilting and craft
Informações de contato
26 Minniecroft Road, SL17DE, Slough, Reino Unido
- -
- Contact@pastelrose.co.uk
- pastelrose.co.uk
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Communication is very poor
Communication is very poor. You were unable to send me all that I ordered and your receipt of my replies to your emails was very poor. I have, since contacted you 3 times asking about the refund you now owe me in the sum of £18.75 and still haven’t received any reply or confirmation that you’re dealing with it!!
I would have thought the refund would have been dealt with automatically but this clearly isn’t the case and am now wondering if I’ll ever get my money back!!
Good selection
The order arrived as promised. I had been looking for more of this fabric and was delighted to find you stocked it.
Easy to use website and easy to order
Easy to use website and easy to order. Fabric is great quality and arrived well packaged and quickly.
Quick and material exactly what I saw
Quick and material exactly what I saw. Thank you
Good choice of fabric and professional…
Good choice of fabric and professional customer service
Mandado 2,80 y trozos cortados y cobran…
Mandado 2,80 y trozos cortados y cobran 3
Très jolies fleurs et très belles…
Très jolies fleurs et très belles qualité de tissu.Les couleurs des fleurs sont juste magnifique.Merci beaucoup.
Cependant, n'hésitez pas à poser la règle sur le tissu, pour voir la grandeur des motifs.
Merci Annick (fRANCE)
First class
My Rose and Hubble fabric arrived beautifully cut, no wonky ends! Also arrived quickly. My fabric was good value as I have see it locally at £9.50 pm and Pastel charged less pm.
I will order again, very happy with supplier.
Beautiful fabric
Beautiful fabric, reasonable price and fairly fast delivery. There’s nothing not to like, I hope to order more fabrics in the future. Thanks
Great quality fabric
After a little setback, some of the fabric i ordered was out of stock, i chose an alternative fabric which im really pleased with and is really good quality👍great price too!
It was easy and fast to order
It was easy and fast to order. The time for delivery is very quick.
A new company to me
I had not seen this company before, but came across them when looking for fabric. They seem to have a good range. My order took a day longer than expected to be delivered, but the delay was a Royal Mail issue, not the order processing, as I was informed when it was despatched. The fabric was good quality and the colours just as shown on the website. I would use this company again.
Great communication and a very prompt…
Great communication and a very prompt delivery. Seven days from order to delivery in New Zealand. The fabric is just as hoped it would be and the texture is better than I had thought. Very many thanks.
No reply to replace incorrect fabric
I ordered some Fabrics from Pastel Rose a couple of weeks ago. They arrived pretty quickly which I was very pleased with. Two of the fabrics were just what I ordered, however, one of the fabrics was not what I ordered. I emailed back via email to ask if they could replace it for the correct fabric, but I didn't receive a reply, so tried again via the website and unfortunately still no reply. I'm a little disappointed, so I don't think I'll order from them again.
I am delighted with my purchase.
I was very happy to find the exact fabric print I was looking.
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