I was not happy with the automated payment service. three different credit cards were rejected. However, I was called directly by Mr Harish Rawat who took my payment over the phone. He was courteou... Ver mais
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Veja o que dizem as avaliações
The bill arrived a little later than expected but that's preferable to an immediate request for payment. It was extremely easy to pay online, saving time and money for all concerned.
Patient billing cherry pick, they only bill the insurance patients properly. They do none of the hard work involved with Arab embassies or even the US embassy and have no idea how to bill these payers... Ver mais
Ajay was clear and concise about possible reason for why I was unable to make payment online, but he quickly assured me that I could make payment whilst on the call with him. Process was quick and eff... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Patient Billing is a leading UK medical billing and payment collection service dedicated to helping private healthcare professionals streamline their revenue cycle and improve cash flow. We provide a fast, secure and personal end‑to‑end billing solution for consultants, clinics, hospitals and private healthcare groups, reducing administrative burden so you can focus on patient care. Our expert team has over 50 years’ combined experience in medical invoicing, insurer liaison, clinical coding and payment collection, ensuring invoices are maximised and accepted first time. We issue electronic invoices to self‑pay patients, insurers and embassies with strict credit controls and ethical debt collection practices. With secure 24/7 access to live accounts, analytics and custom reporting through our online portal and phone app, clients benefit from real‑time transparency and improved financial performance. We maintain industry‑low debt levels (typically below 0.5%) and offer dedicated support and fee schedule optimisation to maximise revenue. Patient Billing’s services are trusted by private healthcare providers across the UK and designed to enhance both practice efficiency and patient satisfaction. Discover how our tailored medical billing solutions can transform your financial processes today.
Informações de contato
Unit 9, K D Tower, HP1 1FW, Hemel Hempstead, Reino Unido
- 02071186222
- info@patientbilling.co.uk
- patientbilling.co.uk
3,9
Muito Bom
31 avaliações
Respondeu a 14% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The invoice too 6 months to arrive. …
I had an appointment with my consultant in November 2025. I had to actually ask for the invoice - it arrived in May
1 de maio de 2026
Easy to use app
30 de abril de 2026
App bad, person good!
I was not happy with the automated payment service. three different credit cards were rejected. However, I was called directly by Mr Harish Rawat who took my payment over the phone. He was courteous and pleasant.
8 de maio de 2026
Avaliação não solicitada
Good experience …
The bill arrived a little later than expected but that's preferable to an immediate request for payment. It was extremely easy to pay online, saving time and money for all concerned.
5 de maio de 2026
The billing is confusing
The billing is confusing - dates aren’t clearly shown and it is hard to match appointments to bills. They come weeks and even months THS after the event.
29 de abril de 2026
Glitchy tech
I am not sure if its because I don't have a large private practice and hence they can't be bothered to chase my billings or whether they would be just as slow if I did but am not 2 words: not impressed!
Their app is not really fit for purpose.
6 de maio de 2026
Resposta da Patient Billing Ltd
Thank you for taking the time to share your feedback, we're sorry to hear your experience hasn't met expectations, and we want you to know that every client matters to us regardless of the size of their practice.
We hear your concerns about the app, and we're pleased to let you know that a significant update is currently in progress. We're working hard to improve the experience and ensure it's genuinely fit for purpose for all our users.
We'd love the opportunity to address your billing concerns directly, please do reach out to our team (feedback@patientbilling.co.uk) so we can make sure you're being looked after properly. We hope the upcoming changes will give you a much more positive experience.
Sachin Grover help me to sort my…
Sachin Grover help me to sort my payment receipt very professionally
5 de maio de 2026
Avaliação não solicitada
Resposta da Patient Billing Ltd
Thank you for your feedback. We’re glad Sachin Grover was able to help you sort your payment receipt professionally through our medical billing service.
Efficient payment
Sachin Grover dealt with my payment in a friendly & efficient manner.
5 de maio de 2026
Avaliação não solicitada
Resposta da Patient Billing Ltd
Thank you for your feedback. We’re glad to hear Sachin Grover handled your payment in a friendly and efficient manner through our medical billing service.
Clear and easy to use.
26 de abril de 2026
Resposta da Patient Billing Ltd
Thank you for your feedback. We’re glad you find our medical billing service clear and easy to use.
Patient billing cherry pick
Patient billing cherry pick, they only bill the insurance patients properly. They do none of the hard work involved with Arab embassies or even the US embassy and have no idea how to bill these payers. Likewise, they will send a self pay a bill once and then do nothing further. Pretty useless as you can do your own insurance billing very easily in HealthCode or Semble
4 de maio de 2026
Amazing service
Amazing service! Deals with all my billing promptly. Efficient and under the radar
4 de maio de 2026
Resposta da Patient Billing Ltd
Thank you for your feedback. We’re glad our medical billing service is handling your billing promptly and efficiently.
The billing was incorrect
The billing was incorrect. I was told it would be corrected and then it wasn't and I had to ask again.
2 de maio de 2026
Very straight forward instructions and…
Very straight forward instructions and easy to follow
1 de maio de 2026
Resposta da Patient Billing Ltd
Thank you for your feedback. We’re glad our medical billing service is helping your practice.
Very poor at communicating and often…
Very poor at communicating and often gets incorrect charges
27 de abril de 2026
Resposta da Patient Billing Ltd
Thank you for your feedback. We’re glad our medical billing service is helping your practice.
Simple and straightforward.
30 de abril de 2026
Resposta da Patient Billing Ltd
Thank you for your feedback. We’re glad our medical billing service is helping your practice.
Easy to complete
29 de abril de 2026
Resposta da Patient Billing Ltd
Thank you for your feedback. We’re glad our UK medical billing service is supporting your practice and improving your revenue cycle management and cash flow.
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