They have bad a lot of things.. Worst of all, they added fine print to our contract extension saying nothing changed.. they added a 3 year exclusivity clause. Now they are trying to sue us for half a... Ver mais
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Veja o que dizem as avaliações
Paybotic never paid out our transactions. We processed a few thousand dollars in transacrtions with paybotic and they never deposited the batch settlements into our account. Scam, do not use Paybotic... Ver mais
Paybotic has been a great partner for us. Responsive via email/call/live chat and always addresses anything that comes up. We're opening up two locations and wouldn't think of doing it without our ATM... Ver mais
A empresa respondeu
I had a terminal that quit working. I sent an email explaining the issue and within the hour I had tech support walking me through the fix. Another instance happened about a month ago. We had a... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Paybotic offers a variety of payment processing options to cannabis merchants. The best marijuana banking solutions in the cannabis industry, is right here!
Informações de contato
324 Datura St Suite 209, 33401, West Palm Beach, Estados Unidos
- 844.420.4729
- support@paybotic.com
- paybotic.com
2,9
Bom
56 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Everything has worked great the $5…
Everything has worked great the $5 recent change although I understand it it is a issue at times
29 de outubro de 2019
Avaliação não solicitada
Resposta da Paybotic
The $5 increment is a pain to live with, but hopefully our assistance has made the transition easier for you.
Convenient and easy payment processing…
Convenient and easy payment processing service
23 de outubro de 2019
Avaliação não solicitada
Resposta da Paybotic
Hi Rhonda,
Thank you for taking your time to leave us a review. Please shoot us an email at support@paybotic.com to let us know how we can bring your experience to 5 stars.
Best regards,
Paybotic Support.
Better cell service needed
Better cell service needed. Better hardward. having an app and mobile swiper is a much easier, modern and compact solution.
23 de outubro de 2019
Avaliação não solicitada
Resposta da Paybotic
Hi Benjamin,
First of all, we really appreciate your time for leaving us a review and are very sorry for not delivering you a 5-star experience. The cell device is dependent on your location, coverage of service provider (we use AT&T), so in your case we suspect that the AT&T cell coverage at your location is not very good. We will work on getting more cell service providers in the future.
Moreover, we carry the latest equipment models from Dejavoo and Verifone, so if you could shoot us an email to support@paybotic.com and let us know the models you are using, we could advise you on the better hardware for your need.
Lastly, we took note of your suggestions on how we can improve your processing need and are tirelessly working on several innovations to our current solutions, so please stay tune for our future offerings.
Please do not hesitate reaching out to us for any question or concern at support@paybotic.com and we will get back to you within 24 hours.
Best regards,
Paybotic Support.
The terminal times out too quickly and…
The terminal times out too quickly and now having
to round up to nearest $5 is ridiculous for CBD stores !
22 de outubro de 2019
Avaliação não solicitada
Resposta da Paybotic
Hi Sonya,
First of all, we really appreciate your time for leaving us a review and are very sorry for your bad experience. We understand that returning to the $5 increments was especially hard for merchants, as this change at bank level affect the entire POB system. We will look into terminal time-out issue for you if you can shoot us an email at support@paybotic.com.
We do apologize for the short notice, as this change happened very abruptly. Because this industry we are serving is still facing many challenges in banking solutions, Paybotic is working tirelessly to find the better solution to serve your banking need. Please feel free to reach out to us at support@paybotic.com to raise your concern and we will try to help you through this adapting period of new change.
Best Regards,
Paybotic Support.
Was great until the $5 incriminates…
Was great until the $5 incriminates started.
22 de outubro de 2019
Avaliação não solicitada
Resposta da Paybotic
Hi Logan,
First of all, we really appreciate your time for leaving us a review and are very sorry for your bad experience. We understand that returning to the $5 increments was especially hard for merchants, as this change at bank level affect the entire POB system.
We do apologize for the short notice, as this change happened very abruptly. Because this industry we are serving is still facing many challenges in banking solutions, Paybotic is working tirelessly to find the better solution to serve your banking need. Please feel free to reach out to us at support@paybotic.com to raise your concern and we will try to help you through this adapting period of new change.
Best Regards,
Paybotic Support.
Trustworthy and Quick!
We have been using this companies services for years and our representative Aditya has been very helpful and timely with any questions or concerns we have ever had.
7 de setembro de 2019
Avaliação não solicitada
Paybotic has been very attentive to any…
Paybotic has been very attentive to any issues that I have brought to their attention. Mr. Aditya Prakash has been my point of contact, and he always been professional, even when I have been frustrated. If he could not offer immediate assistance, he has always followed through with a solution. Paybotic has been a vital part of the success we have experienced.
4 de setembro de 2019
Avaliação não solicitada
Mass Updates
The team was able to get 37 of our Terminals updated. The lengthy process was not without some minor problems but thanks to Aditya, we were able to complete the job and get everything squared away. It was easy to coordinate a plan with the team as well, as they are very responsive.
26 de agosto de 2019
Avaliação não solicitada
very good customer service and support
very good customer service and support. smooth and effective.
16 de agosto de 2019
Avaliação não solicitada
Paybotic FIVE STAR!!!!
Paybotic is awesome! Makes it easier to process payments and saves my business money!
8 de agosto de 2019
Avaliação não solicitada
Response Time
Paybotic is quick to respond to any questions or issues.
1 de agosto de 2019
Avaliação não solicitada
Excellent Service
The staff have been very helpful with any and all questions we have. The equipment has worked just fine and has been a great help to our company.
- John
1 de agosto de 2019
Avaliação não solicitada
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