PC Matic Avaliações 

70
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Easy to use. I have not had any problems since purchasing PC Matic. The updates are consistent and informative. I have been a customer since 2020, with no complaints!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

PC Matic works with all of our devices for our household. Computers, phones and tablets have protection from viruses with up to date technology.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I used 415-275-2076 number to get my computer cleaned up. They fixed my issues and made my pc matic running again/ It's been a year. Ever since i started using them i never had a bad day with my compu... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I have been asking via the email support for about 2 months now trying to get my product to work. Will not preform any scans, supershield refuses to even start, have removed and reinstalled the produc... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Segurança de Computadores
  2. Serviço B2B
  3. Empresa de Software

Escrito pela empresa

PC Matic provides superior security protection over all security products, free or otherwise, on the market. Additionally, PC Matic keeps your Windows computers running at peak performance even after years of use.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

70 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 90% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(70)

53 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I am very good with tech even though…

I am very good with tech even though I'm over 70. I researched this company more than once over the years. They are a scam and will take your $ and give you nothing in return except headaches. Please, do yourself a favor, stay away!!!

1 de outubro de 2024
Avaliação não solicitada
logotipo da PC Matic

Resposta da PC Matic

Gary —

Thank you for taking the time to share your thoughts. While we appreciate all feedback, we would like to clarify that you are not a customer of PC Matic. We encourage everyone to try our product before forming opinions, as we offer a 30-day, no-questions-asked, money-back guarantee. This ensures that customers can experience the value and performance of PC Matic firsthand, risk-free.

PC Matic is built on allowlisting technology, which is both highly effective and recommended by leading cybersecurity standards, including those from the National Institute of Standards and Technology (NIST). Our goal is to provide transparent, top-tier protection to all of our customers, and we pride ourselves on our integrity as a company.

We hope you’ll consider giving PC Matic a try and experiencing the benefits for yourself. If you have any further questions, we’d be happy to address them.

Avaliado com 1 de um total de 5 estrelas

PLEASE think twice!

Think twice, PLEASE. I'm a boomer who fell for the make pretty ALL AMERICAN commercials and signed up. I cancelled my previous provider after years because I couldn't understand the tech's versions of English if or when I had a question. After years of only minor issues with the old provider, I got hacked after the switch to PCMatic and when I called to find out how to contact someone for support I was told they couldn't help me and I needed to take my computer to a shop for repair. When I contacted another department hoping for a partial refund of the contract I'm cancelling, I was told via email by a non human(?) they don't offer refunds after 30 days. I'm going to TotalAV...

10 de agosto de 2024
Avaliação não solicitada
logotipo da PC Matic

Resposta da PC Matic

Hello Jenny, we apologize for the experience you had. We would like the opportunity to investigate your case and discuss a fair resolution. Please email us at help@pcmatic.com so we can assist you.

Avaliado com 1 de um total de 5 estrelas

The tech support is terrible

The tech support is terrible. I tried to reset the password and I get nothing. It claims it sends a reset option but it never comes to the inbox or spam.

I paid for extra support for all devices. I call them and they support every thing but PC Matic.
They submit a ticket and you have to wait for them to contact you. They have no contact number.
If you want any kind of tech support stay away from PC Matic .

15 de junho de 2024
Avaliação não solicitada
logotipo da PC Matic

Resposta da PC Matic

Hello Bill, we apologize for the experience you had. We would like the opportunity to investigate your case and discuss a fair resolution. Please email us at help@pcmatic.com so we can assist you.

Avaliado com 1 de um total de 5 estrelas

Complete crapware

Complete crapware! It blocks legitimate programs, it does not allow you, the owner of the computer, to add programs to their "white list" all you have to un-quarantine those programs after every scan. Support is less than helpful, I can't prove it, but I swear they reactivated my auto renewal. Yes I got emails about it, but they weren't to my junk/spam folder, where anything from this ridiculous company belongs. And I can't delete my card information from their website. So informing my card company to refuse any future charges from these turds.

28 de abril de 2024
Avaliação não solicitada
logotipo da PC Matic

Resposta da PC Matic

Hello Frank, we apologize for the experience you had. We would like the opportunity to investigate your case and discuss a fair resolution. Please email us at help@pcmatic.com so we can assist you.

Avaliado com 1 de um total de 5 estrelas

Do your own research

If they're so good, why do they need to advertise so much? I'm am only offering my opinion here, please know that. They target the elderly and non-technical due to their assumed gullibility. They do something called "Whitelisting" that means you have to "allow" sites and apps to be used yourself. It's like deny everything and allow each item approach. That puts the responsibility of knowing a site/app is clean, which most people don't know. Most people are not experts in cyber-threat analysis. They also have a USA based VPN which means you have no privacy from the government. Go search for "5 eyes" and your chin will hit the floor. I myself use Eset antivirus and ExpressVPN. Yes, they have a cost associated, but it's quite justified. Most of all DO YOUR OWN RESEARCH. I am a prior DOD IT contractor with emphasis on cybersecurity and have the certificates to prove it. They will probably go after this post and want to "contact" me or the post will be removed like another company did when I made light of them. Good luck and happy hunting folks, do that research please, there's lots of articles on the internet about them that will better illustrate my opinion.

27 de março de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I would give PC Matic -15 stars if I…

I would give PC Matic -15 stars if I could. I've had them for 7 years (shame on me), and have had the absolute worse customer/tech support ever. Ya can't talk to them on the phone or even chat. Ya have to email them your issue and then wait til they decide to get off their a$$ and do something to help. I've had it with them.

1 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Beware of paying $$$

Beware of companies that promise virus protection only of you pay $$$. As a techie, I recommend using Windows 10 and 11 built-in security. It works very well, because Microsoft wants to protect its products. You also can get and use Malwarebytes for free as additional protection. If you visit porn sites, you risk getting PC infections, even if you pay.

1 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Not very good

Not as good as what the company advertises. Their subscriptions aren't bad but just their software is not trustworthy. I do alot of research and I tried their software before and it messed up my PC. I've scanned their software with several websites including Virustotal and they all say stay away from their software. Even NextDNS Threat Intelligence Feed blocks there website.
If you are smart you will stay away from this website. Be safe out there and do your research on these Antivirus Programs before purchasing a subscription.

18 de março de 2023
Avaliação não solicitada

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