Pedibal Bikes Ltd Avaliações 

772
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

So refreshing to speak directly to the business/ owner. Took the time to answer all my questions and never pushed the sale on me. We spoke several times before I placed the order and when I did, I se... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had my navigata cite over 2 years brings a smile to my face every time I use it. Only ever had 2 small issues and the 2nd was entirely my own fault. 1st time, a part was needed, it was sent ( under w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This bike is on another level, excellent quality product at a great price. The navigate MK2 with the twist throttle is amazing and fits in the boot a treat ready for weekend getaways. The customer s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mark was incredibly helpful. I had a couple of issues (primarily around my knee given I had operations on it years ago) and the height of the pedal on the Navigata Mk11 given those issues In... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Bicicleta
  2. Concessionária de veículos motorizados

Escrito pela empresa

The UK born folding electric bike brand. Introducing Pedibal Navigata CitE. “Best value electric bike to hit the streets” - THE GUARDIAN


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

772 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(772)

158 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Very quick delivery and good product

Very quick delivery, good product and pretty easy pannier rack to fit on the rear of my bike. Only slight error was not the correct bolts/nuts came with it.

18 de novembro de 2025
logotipo da Pedibal Bikes Ltd

Resposta da Pedibal Bikes Ltd

Dear Martin, so sorry to hear about what appears to be a pick error, but pleased that overall the Rear Pannier was well received, thanks for the feedback

Avaliado com 5 de um total de 5 estrelas

I really like my Pedibal Navigata mk2

I really like my Pedibal Navigata mk2, and the bike has given flawless service so far, but that’s not all that matters to me.

This was my first ever electric bike, and Pebidal are one of the few companies offering a DVSA certified range of bikes with legal throttles.
The fact my bike has a throttle AND is still completely legal to use on roads is a massive bonus.

Then there is the customer service from Pedibal.
I’ve asked them a few questions about my bike, and they reply promptly, helpfully or even post a link to a ‘how to video’.
They are also friendly in their manner.

With me being new to the electric bike scene, I’ve massively appreciated the customer service, and I love the bike.

25 de novembro de 2025
logotipo da Pedibal Bikes Ltd

Resposta da Pedibal Bikes Ltd

Dear Raymond, thats for the personal experience feedback always welcome and encouraging to see that we are seen to be doing the right thing with regards to customer communications too!

Avaliado com 5 de um total de 5 estrelas

After Sales Support

Had an issue with one of their premium foldable bikes, there were some back and forth but Mark went above and beyond in customer service and resolved our issue within a couple days.

Considering the cost of their products, I would say that their after sales support is on par!

I 100% recommend just based on this experience.

16 de dezembro de 2025
Avaliação não solicitada
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Resposta da Pedibal Bikes Ltd

Dear Steven, thanks for your cooperation and understanding, glad that we were able to resolve the problem swiftly on this occasion.

Avaliado com 5 de um total de 5 estrelas

Great bike for using with our Motorhome

Great bike for using with our Motorhome

10 de novembro de 2025
logotipo da Pedibal Bikes Ltd

Resposta da Pedibal Bikes Ltd

Dear Edward, thanks for the feedback, great to hear as we sell the majority of these bikes for use with motorhomes and camper vans

Avaliado com 5 de um total de 5 estrelas

Mark & Martin are ace team

Mark & Martin are very good professional, efficient & kind people. Always go the extra mile. The bike is good & affordable without compromising quality.

10 de novembro de 2025
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Resposta da Pedibal Bikes Ltd

Dear Muddassir, thanks again for your ongoing support, glad that we are able to supply a reliable and friendly after sales service in addition to the products on offer

Avaliado com 5 de um total de 5 estrelas

Great Bike

Great Bike, Very pleased with Mk II revision. As a retiree (with 2 x Land's End to John 'O Groats rides behind me, (not on the Pedibal)) am very pleased with the bike overall, and looking forward to using it through the Spring & Summer - FIVE STARS!

4 de dezembro de 2025
Avaliação não solicitada
logotipo da Pedibal Bikes Ltd

Resposta da Pedibal Bikes Ltd

Dear Pete, many thanks for your order, certainly a pleasure dealing with you and hearing of you past riding achievements, we hope you do continue to enjoy roding on the Navigata and look forward to hearing about your adventures

Avaliado com 5 de um total de 5 estrelas

Easy to order

Easy to order, clear website, excellent customer service, kept me well informed about delivery etc.

4 de novembro de 2025
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Resposta da Pedibal Bikes Ltd

Thank you Robin, feedback in this context helps us understand we are hopefully doing things right thanks you and enjoy your Navigata MKII

Avaliado com 5 de um total de 5 estrelas

A great company with a great bike - Pedibal Navigata

Firstly, I was lucky enough to have a colleague buy one of their bikes - the Pedibal Navigata. I got a try of riding it. Immediately I fell head over heels - not literally - but was so thrilled at the bike. Looks very well built. My colleague had his for six months before I bought mine. Talked to Mark a few times before purchase. Good guy. When I bought the bike I was very keen to receive it. It was delivered fast. The bike is great and must be doing a power of good for my mental and physical health. I highly recommend the firm and the bike.

29 de outubro de 2025
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Resposta da Pedibal Bikes Ltd

Dear Mike, thanks for sharing such a great back story, and so good to hear of the physical and mental benefits you are experiencing

Avaliado com 5 de um total de 5 estrelas

fabulous personal service

fabulous personal service - nothing is too much trouble and a great value for money bike

23 de outubro de 2025
logotipo da Pedibal Bikes Ltd

Resposta da Pedibal Bikes Ltd

Dear Dennis, thank you for your continued support and kind words

Avaliado com 5 de um total de 5 estrelas

Navigata MKII - what a great ride

Received my Navigata MKII yesterday. I got the bike via Cycle to Work and there was a delay in the cycle to work team processing the order. I have to say that the sevice from Mark @ Pedibal was impecible. When I advised him there was a delay he helped to liaise with them to get it over the line. The bike arrived the next working day and from opening the box it was ready to ride in 10 minutes. The bike itself is everything I hoped it would be. Brilliantly constructed and a great ride. If you are thinking of your next ride I would definitely recommend it.

17 de novembro de 2025
Avaliação não solicitada
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Resposta da Pedibal Bikes Ltd

Dear Tim, was a pleasure dealing with you and although some what arduous on this occasion gladly we managed to process your order swiftly once the voucher was in place , more so great to hear you are pleased with the bike and we look forward to receiving the second order for your wife.

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

Brilliant customer service. Helpful and speedy response to our LCD controller issue, and charged us nothing for the replacement.

20 de outubro de 2025
logotipo da Pedibal Bikes Ltd

Resposta da Pedibal Bikes Ltd

Dear Wendy nice to see you again for your recent service, thanks again for your continued support now into its fourth year !

Avaliado com 5 de um total de 5 estrelas

Quality e bike

Bought my Navigata cit e 12 months ago love it . I have done a few updates to it .ie fitted hydraulic brake callipers to it (quite hilly around me) also took the front light off it and replaced it with one with a lot better shine off it when used at night,also fitted a guard off a racing bike to go around the derailleur so when bike is being transported in fold up position I noticed that I had to adjust derailleur which works well.i have the throttle version but to be honest have used twice ,once when I bought the bike to check it worked and once to see if it would get me up a hill which it did ,I am contemplating buying another e bike for my wife have looked at a few different e bikes but will probably be ringing Pedibal in the next few days to order another one

2 de novembro de 2025
Avaliação não solicitada
logotipo da Pedibal Bikes Ltd

Resposta da Pedibal Bikes Ltd

Dear Adrian, man thanks for the feedback, great to hear you are introducing your own personalisation to the bike happy to help should you consider a second bike

Avaliado com 5 de um total de 5 estrelas

Great service had all the parts we…

Great service had all the parts we asked for great prices . Great after care and advice on the bike we have .

1 de outubro de 2025
logotipo da Pedibal Bikes Ltd

Resposta da Pedibal Bikes Ltd

Dear Gilbert, many thanks for your comments, glad we were able to assist you fully

Avaliado com 5 de um total de 5 estrelas

Absolutely wonderful company!

Absolutely wonderful company!! Excellent customer service, no matter how many questions I had, they have been always more than happy to help. Mark especially went above and beyond and even sent me an email advising the best way to unpack my bike given my chronic health issues. As for the bike itself, I bought the Navigata CitE with a throttle. As someone with ME/CFS I needed something that would enable me to get out and about again without the fear of having an energy crash and the throttle on this bike enables me to do that. I haven’t ridden it far yet, just a short test run but it was fantastic, very smooth and easy to operate. Such a brilliant design and folds up small enough to not take up loads of space in my hallway. This is a small, independent, UK based company and their products and customer care are way better than most larger manufacturers I have come across and at such reasonable prices. I’m so happy! Thanks Pedibal

17 de outubro de 2025
Avaliação não solicitada
logotipo da Pedibal Bikes Ltd

Resposta da Pedibal Bikes Ltd

Dear Lucy, thanks again for sharing your initial experience, its was a pleasure dealing with you to ensure we thats we were able to meet your requirements, we sincerely hope that the bike brings that extended freedom and flexibility sought to continue to improve your personal wellbeing

Avaliado com 5 de um total de 5 estrelas

Great service as usual

Great service as usual, super fast delivery.

19 de setembro de 2025
logotipo da Pedibal Bikes Ltd

Resposta da Pedibal Bikes Ltd

Dear Jerome, glad to hear this and thanks for your feedback and indeed you initial order with Pedibal

Avaliado com 5 de um total de 5 estrelas

Great bike and amazing customer…

Great bike and amazing customer service. I had an issue with the bike but they resolved it very quickly. Highly recommended.

16 de outubro de 2025
Avaliação não solicitada
logotipo da Pedibal Bikes Ltd

Resposta da Pedibal Bikes Ltd

Hi Steve, thanks for taking the time to offer your review and pleased that we were able to resolve the initial problem swiftly

Avaliado com 5 de um total de 5 estrelas

Great bike, effortless commuting

I bought my Pedibal over a year ago, but have only been using it regularly for the last couple of months due to having a knee replacement. The bike has been perfect for my recovery, meaning I can pedal when I want and use the throttle when I need to. Everyone admires the aesthetics of the bike, which is a bonus.

8 de setembro de 2025
logotipo da Pedibal Bikes Ltd

Resposta da Pedibal Bikes Ltd

Dear Mike, lovely to hear thats you are still enjoying your bike and more so that you are genuinely benefitting from your personal wellbeing thanks you for taking the time to let us know

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